Contacted my neighbour and asked about us. Said it was urgent and asked us to ring Michelle Morris on 01254 663900, ex 1262892. Said it was urgent and needed to get hold of us. Obviously didn't ring it, looked it up and found info on a few websites including consumeractionforum and moneysavingexpert. We have no debts that arn't being paid for. From what i've read online, these are a horrible company, using underhanded methods. Have no intention of contacting them. If they want me, they will contact me at my address, not my neighbours.