They have a live chat - be sure to waste some of their time on it, alternatively e-mail their customer service manager karenkeable@axistelecom.co.uk
AXI44444 says:
Hello John Smith. My name is Kelly how can I help you?
John Smith says:
Can you tell me why I am receiving 'silent' calls from your number dispite my number being both CTPS and TPS registered?
AXI44444 says:
Are you a customer of ours? What do you mean by silent? Is there any body there when you pick the call up? Can I please take your telephone number.
John Smith says:
I am most certainly not a customer. I answered the phone and there was no one at the other end - I was on the line for 45secs or so. I don't seem to be the only one:
John Smith says:
http://whocallsme.com/Phone-Number.aspx/01482489130John Smith says:
Do you conform with the DMA guidance on screening your marketing database against TPS/CTPS numbers?
AXI44444 says:
Could I please take your telephone number. I do apologise if you are recieving these types of calls, I will look into the matter and get your telephone number removed from our database.
John Smith says:
To be honest I would like to write in formerly. What is the name of the person responsible for data protection in your company?
AXI44444 says:
If you would like to contact our customer service manager. Karen Keable. You can also send her an email on karenkeable@axistelecom.co.uk
AXI44444 says:
I am sorry if this has caused you any stress or inconvenience. Kind Regards. Kelly Atkin