02031035180

Another annoyed recipient of cold calling.
Googled it and arrived here.

As a result, contacted Halifax and altered my marketing preferences, and the rather helpful customer assistant, read out the following number from an internal email circular, so that i may also ring first Assist, and make double sure they do not continue to ring.

The number is:

0870 380 3324.   Open Monday to Friday 9am-5pm.

Just had 2 calls to my wife's mobile and our land line. Called Halifax security. They are going to look into it. Def a scam.

Its almost impossible to believe how paranoid people are. "Maybe something to do with lost Child Benefit discs?", "a definate scam" etc are ridiculous. How do they have your details?: you gave them to the Halifax and, intentionally or otherwise, gave them, and selected third parties, permission to contact you. Why do they ask to confirm only the YEAR of birth?: because Data Protection rulings state that with calls of this nature, the caller must ensure he/she is speaking to the correct person, for their protection. I could find out the YEAR of birth of any celebrity, politician etc, and in fact the whole date just by Googling their name. Does this occur to anyone? Why do they not leave a message?: again, for D.P reasons, as, clearly, the caller cannot control who listens to the message and this would therefore breach D.P. Why is it not illegal?: because, as aforementioned, you gave permission. Why do they get through to ex-directory/ TPS protected numbers?: because you gave the bank the contact number to call you on and the TPS does not block calls from, or on behalf of financial institutes. Anything else?
From reading these pages, and receiving the call myself, if you actually use reason and rationale, instead of employing what is actually a very sad plan of looking forward to giving someone abuse on the phone, you can discover these things. Go into the branch and talk to someone in authority, not the moron cashiers, and give them all the information you have. I received a call from someone called Alex, who on hearing I wouldnt give details over the phone in any situation, said he understood fully and talked me through what the situation was. He said he was calling from FirstAssist ON BEHALF of the Halifax, and said that many dont listen and assume you said "FROM the Halifax", told me who they were, what they did, exactly where he was calling from, his full name etc and actualy encouraged me to write everything down and go to my local branch just to set my mind at rest. I did this and was told that FirstAssist is and insurance administrator who has been chosen by the HBOS group to provide this service. The office he said he was calling from was correct, and he was indeed one of their employees. Thats how easy it is, he was a polite, eloquent young man just trying to do a job. If you are rational and ask what you would like to know, you will find out, as I did. I no longer receive calls from the number and know for sure it is legitimate. Of course it can be inconvenient and annoying, but illegal, shady or a con it is not. Why can nobody accept this? pathetic.

I think we should contact the FSA (Financial Services Authority) to complain about Colt Communications,as a company and about the staff , they are clearly breaching so many regulations and would be fined a huge amount of money !!!
I wonder why the call center staff have stopped posting their rude remarks about us the general public ?! then these ignorant fools expect us to answer the telephone politely and buy this insurance,  I'll bet it has so many clauses, it's not worth Jack...

samantha, if you yourself where not a tad suspicious about said number, how come you decided to check it out on this site??? Me smells a very big fat rat!!!

Had a call from this number - Lady wanted to speak to my wife - I told her she wasn't in - she then said she would call back later and hung up.

Got a call from 02031035180 just 30 mins ago, I do have an account with Halifax so foolishly gave my date of birth but didnt give any info. She seemed miffed about it. Im glad I didnt give anything at all. Is it ok I gave year of birth? or is that a bad thing?

oh my god i just got a call from that same number, they say they know where i live and want me to leave my credit card and pin on my door step or theyll kill my children when they leave for school! im terrified

2 calls with in an hour. no talking.
Can`t find out who this is without paying.

they called me twice today.
11.30 in the morning,which was a miss call.again they ring me at 20.35.the  person said that he is from halifax,he knew my name and it was regarding some accident cover.
why they call in un social hours.
really very bad.

I have received 2 calls from this number at around midday whilst at work, I missed the 1st call, and then went on google to see what the number was and I found this website, which is excellent.
They rang back again and someone called Adrian Hill spoke to me, he said he was from Halifax. He knew my name and asked if I would confirm my date of birth but I didn't, he assured me it was only for security reasons but I still didnt give him the info.
He then said thank you for your time and hung up.

I just feel sorry for the people who dont realise it is a scam and they get their bank accounts hacked in to.

I got the same type of call from this number.  Here is a top tip.....tell them your number is ex-directory and, under the Data Prtection Act you demand they tell you where they got your number from.....they hang up straight away and it should end the calls.

Was called on this number 10 minutes ago. Caller asked to speak to someone with another surname who doesn't live here. Interestingly, earlier today I received two calls from an 0161 (Manchester) number asking to speak to the same individual. Coincidence? I doubt it. Calling people from different numbers increases the chances of people falling for the scam.

Thanks for alerting me to this.

These B******s just rang me at tea time. On my ex-directory number. I never answer cold callers questions but just started to berate them. The bitch hung up on me.
I dialled 1471 and got 02031035180035180 which just led to an automated message telling me they were the first assist halifax bank of Scotland and then cut me off.
I hate these people.

These vultures made me so angry I rang up the bank of Scotland 08457801801 to complain. Man on phone said there had been and influx of complaints about them and promised to forward my complaint.

Called me about taking out a personal accident plan. I said that I dont discuss these things over the phone because its one scam after another nowadays. The man said he understood - he was polite enough on the phone.

Received three calls, asked to confirm my date of birth. Refused each time as I was suspicious. Told them not to call again as I was on TPS.

I called the Halifax help desk and they claimed it wasn't one of their numbers. So I reported the number to HBOS fraud dept. but they said they can't really do anything.

Do not give them any details! Nobody has the right to call you up and ask for sensitive information like that. Ask them how many accounts you have with them and see if they can answer!

1st time they called, after someone who doesn't live here any more.  Very rude and abrupt from that point, and refusing to give (or receive) any information
Who's calling?: It's just a courtesy call
What company?: It doesn't matter <click>

Just received a call from 02031 035180 when answered they just hung up

Called asking for my daughter tonight. Debbie ashton said she could send my daughter accident plan to look at for 10 days. Asked my daughter to confirm the bank detail she had in front of her. When i took control of the call was told the call was not for me and nothing to do with me. Very nasty and rude, was told will call back again to speak to my daughter. My daughter has learning disabilities and i explained this to caller who told me if she could answer phone, she could make her own mind up!!!! Am disgusted , this is taking advantage. If she did have my daughters bank details how did she get them? I told her i would confirm if she had correct details if she read them back to me, phone promptly hung up!!!!