02-8091-5001

Hi Shirley,

Amy from Channel Nine here. There has been a phone scam linking back to this number. Are you located in Australia?

Cheers,

Amy

Warning. This company operates a PC scam in Australia, claiming they are operating on behalf of Microsoft and request a remote connection with you computer to 'fix the issue'

They then try to install malware on your PC and request credit card details to fix the issue.

A forum is currently discussing the scam - http://forums.whirlpool.net.au/forum-replies.cfm?t=1149343&p=1

Warning. This company operates a PC scam in Australia, claiming they are operating on behalf of Microsoft and request a remote connection with you computer to 'fix the issue'

They then try to install malware on your PC and request credit card details to fix the issue.

A forum is currently discussing the scam - http://forums.whirlpool.net.au/forum-replies.cfm?t=1149343&p=1

Hi Amy

I run my own in-home computer/internet assistance business in Sydney and I have had two elderly people been fooled by this plan and have duped into paying $400 for an 81yr old gent, and $240 for an elderly lady.  Both are from people that have their names somehow, and then say they have a virus on their computer and they will help remove it.

Happy to provide you with more info if you like.  iaskmark@gmail.com

Cheers

--Mark

Oh thank goodness for google, I just got a call from a guy claiming to be from  Windows help desk informing me that there was a problem with my computer. Im not the smartest person when it comes to computers and my young son had been on our pc the night before downloading stuff and changing all my settings,so it was quite a possibility like he claimed that we had an issue with ours. He was telling me to open things and type in stuff (yes thanks Jim it was malware he was asking me to type into my computer) it all sounded a bit suss, even to a dummy like me so I asked for him to prove who he was he passed me on to his suppervisor (or so he claimed). When the suppervisor came on the phone I questioned her and she gave me the 02 809 15001 number to ring. All I can say is Im so thankful for google and all the people that have cared enough to post comments so people like me can check things out easily and safely and not get sucked into scams. Cheers Ez

On 31/7/10 I received a telephone call from a purported Windows service provider who spoke with an Indian accent  who told me my system was just about to crash. He demonstrated the problems on my computer by getting me to type in "prefetch",  "malware" and "eventvwr" in the "Run" command. It showed numerous problems. He referred me to their Web page ("Windowssupportonline") and gave me his number (0280915001) to satisfy me he was genuine. I stupidly bought a 6 month subscription for $50 paying through "Payalert". He commenced to correct errors on my computer from his site with a chat line being open while he was doing it.
After 1/2 hour I got a call from another person ("Sean Johnson")  who sounded very much like the first person,  also told me he was from a Windows service provider and my computer was about to crash. I told him it was already being repaired from someone from his company. He told me that they were not the same. He directed me to his company's webpage "helpdesk386", said I was being scammed by the other person, told me to google the other persons telephone no. and see the comments, shut down the computer, cancel the $50 payment ASAP. I did that. It was too late to stop payment. I cancelled the credit card.
I called him back (0291916514, 018000148779). He offered to check my computer remotely to see if it had not been corrupted. He did that and through a program identified thousands of errors that he could clean up. He asked if he could do it remotely. I agreed. A chat line was open when he was doing it. After a couple of hours I had to leave. It was in the middle of him loading some software. He deleted the software and we arranged for him to contact me a couple of days later to finish. He asked for payment by entry into one of his business plans - cheapest $129 for 12 months where they would check and speed up the computer monthly (see their web page) . I told him I could not pay him by credit card as I cancelled the card but could pay him through EFT. He said that he could only take payment through credit card or Paypal. I said I would arrange payment through Paypal when he rang me.
Meanwhile I asked him to email me with his details and that of  his business. I have heard nothing from him.

i dont agree with u Mr  AA.
I have also taken service of  2  years from windowssupportonline  and nothing suspicious things have happened. My computer is running fast and whenever i need help i call the number provided by  them and the technicians help me immediately.
  so they are not all scam .they  are  guinine.

I agree with Mr AA, I have been following these scumballs. George Anderson, please comment further to why they are not a scam?

they have given me services whenever i required. so i hve not faced any problem regarding my computer.
i know ur concern about this issue.

George Anderson is obviously one of these Indian scammers. Simple fact of the matter is if someone rings you offering to fix your computer, hang up.

see mate Mr. Adam i am not taking any side of these scammers.they have rectify my computer issues. dats the reason i am writing here. i know lots of complaints are going on this phone calls.lots of calls i am getting about computer but i am simply hang up. thanks to  all mates.

I was called by John Williams from the company windowssupportonline tonight. He said they were located in Chatswood NSW. I rang the number he gave me 0280915001 to check and was answered by a person answering to that company name who passed me on to John Williams. After checking on my computer files which he said were dangerous and had been bothering them at the Chatswood centre, as they had received so many alerts from my computer, especially those with red markings, he told me that he would fix my computer free. After I went to the website as directed www.windowssupportonline.com I was told to log in. When I said I had no six digit number he became very excited, saying over and over that he could not believe I had not been given a six digit number when I bought the computer. I would have to pay $A50 for a new number, which he would generate. This would in addition give me service for my computer for ever. Every six months one of their representatives would call me and reboot my computer, making it run faster. I purchased the number, using a credit card on line and was passed on to a technician chat area. The technician took control of my computer and left a message telling me not to touch the mouse. The work he noted would take 30 to 40 minutes. After around seven minutes I noticed that his operation had ceased and tried to ring the telephone number I had been given as above 0280915001. There was no one answering the line. I tried ringing the numbers listed on their web site, but no one answered the telephone, although it was advertised as a 24 hour seven day service. I tried to enter my six digit code in the log in area and it was rejected, first as having expired and later as not existing.
I phoned my credit card company and was advised to have my credit card stopped and to do a complete virus scan of my computer.

I am located in Australia and my story is detailed below. I think these people are quite dangerous as they seem to be well set up with a number of people working for them. As I have now realized, I was shown files on my computer that were not dangerous, and due to my ignorance and being told my computer was about to crash, I believed them and unwisely parted with my computer security and credit card details. They were very persuasive and took a lot of time over extracting what they got.
I had a representative call on me from Telstra the night before and wondered if that was how they got my details.

Similar story as Erin.. but their number is 0280113929 .. got a supervisor on the phone .. her name..  'Twinkle' ... how unbelievable !! .. lol

my mother got a call from this number. the caller refused to give out any names but gave her this number. they said something about she should be careful turning on her computer as it contained some sort of virus.. or something of that effect... they shouldn't know anything about her computer, my brother gave her the computer when he moved out years ago. if anyone has any explanations that are plausible please respond.

this company is truely amazing.I got a phone call and they connected my PC through teamviewer and they have fixed all my problems which my local technicians can not do.My local technicians charged a lot of money but all in vain.But these guys are so helpful.So I suggest all my fellow Australians not to be foolish any more.Just go and register with www.support4softwares.com

COMPUTER SCAM DO NOT FOLLOW HIS INSTRUCTIONS, i have received several call to the work phone and a work mate has received one to her home. This is a scam to get credit card details DO NOT SPEAK TO HIM

Hi

The phone number you receive the call from  may not be significant as the calls may be made by hacking voip systems. What I mean is, yes you can tell them, but do not think that  the owner of the phone number can trace the person who actually made the call.


This hacking of VOIP  has flared up in the last few weeks, all the VOIP providers should enhance security.

This dude rang me up and he sounded untrustworthy so I googled his number '0280915001' and found this page.

Thanks to this web page I wasn't scammed!
So thank you!

If you get scammed, Its your fault,
How the hell do you just give your details to over the phone,

Its people like you that give these scammers a job