03-9914-8914

I got 2 calls from this number. Are you from Melbourne?

I got a call from this number saying they are from Trunergy, giving discount for my energy bill and asking me for personal details i.e. date of birth etc. Very doggy.

I've had three calls from this number (in Melbourne) in the last 24 hours.  When I answered it just hung up.

A male caller said his name was Sasha from Truenergy asked for me by name and then abuptly ended the call ( no explamation)  on both my mobile and on my homeline. If this company called 'Sellmat' is contracted by Truenergy, then Truenergy should look to its reputation.

Salmat is a direct marketing / call centre company

Got a call today 12.47pm only rang a few times before stopping.  No message.

I practically get a call on a daily basis. It always calls during times when I can never logically answer and never once leaved a message.

received call on my mobile tonight from this number but when I answered the call was disconnected. Have received them before and missed them but they have not left a message.

had a missed call from them today - no message was left

Have received several calls to my home and mobile.  Finally answered.  Girl said she was from TruEnergy and I was eligible for 10% pay on time discount.  I said I'd prefer they just charged 10% less and she hang up!

Got this call this morning 11.50AM, answered it, but hung up on me.

I have called Salmat Marketing to lodge a formal complaint and cannot get through, as it's just a voice recording and then the call ends.  I called True Energy Marketing and I was told they have "never heard of them".  So I called Jamie Aldridge at 'A Current Affair' and he was all too familiar with them.  Going by the above there are plenty of people who do not wish to be harassed with such calls.  I am on the 'do not call register' and STILL get these calls.  This is a breach of the protection put in place by the government who set it up to stop such calls.  3AW693's Neil Mitchell is keen to also do a feature on this company and the way in which they harrass.  Send your concerns to;
enq@truenergy.com.au and I'm sure this will be dealt with swiftly.

Strike that.  I just called True Energy to follow up on my email and have been advised it may take up to 5 days before I hear back with a response!!  My response "You. Have. Got. To. Be. Kidding?!".  The lady then said "It needs to go to the team leader and she will action".  FIVE DAYS?  To action?  What are they doing there?

To save myself the ongoing frustration, call costs and to stop myself repeatedly banging my head on the desk I have taken the matter into my own hands.  I have spoken to Salmat in North Sydney and their Interactive Help desk advise I need to call Salmat Customer Contact Solutions in Melbourne on 03 9287 9777.  I spoke to the receptionist on this number and was told that True Energy ARE using Salmat and that to stop the ongoing calls True Energy need to be notified as they are only "doing what we've been asked".  Not to sure if True Energy "asked" them to repeatedly call in a harassing manner and hang up in my and many other's ear's!  She then went on to say that apparently if you are True Energy customer they have "rights" to pass on your account information to third party contacts/affiliates etc.  Not too sure if this is entirely correct, however I will now wait to hear back from True Energy and see what there response is to passing my private information on WITHOUT my consent.  I don't recall signing any sort of consent for this, nor verbally agreeing to it over the phone, but I'll see what they say.  *bangs head on desk again*.

Who's been calling me? I've received two calls from this number in the last two days clearly from some scam telemarketer who DOESN'T EVEN LEAVE A MESSAGE!

Surely the Australian government can put into place greater protections to stop callers such as this one from leacing messages. As a white Australian I have a right to receive messages from missed calls.

oh - I forgot - its called freedom of information act!

As a white Australian I have rights! Certainly too know who is calling and wherefore! I shudder to think of some soul from deepest India trying to call me at midday! For insurance

Down with Permanent Reside ncy Kevin Rudd what are you doing about this ratty situation!

I am sick and tired of this woman who calls me from TRU ENERGY calling from India she (eventually)  told me. She demands that I provide priviate information about myself without telling me why...

After a bit, she says it's about my account but will not say in what way or whether it relates ot a curentt bill.  And since I am not overdue to pay any bills, I refuse to supply my birth details.

I end up by hanging up.  No real harm doen I guess but the whoe thing is a bit spooky and it's getting me down!  She has my work number... and today is about the 5 th time she has rung -I recognoze the voice.

What can I do about it?