Clare thanks for posting that phone number, it allowed me to ring them. theyve got my bank details, so i rang them up, but im gonna stick with em dont ask me why! and finally i got some details, this is their website
http://eurochance100.co.ukand their address
Postal Address
Eurochance100 Service Centre
Telegen UK
Sovereign House
Church Street
Brighton
BN1 1UH
United Kingdom
Telephone: +44 (0) 844 880 2598
Fax +44 (0) 207 554 8501
E-mail: info@eurochance100.co.uk
Registered Office:
DTD European Services Ltd
Incorporated in England No.6004362
Roxburghe House
273-287 Regent St
W1B 2HA London
VAT: 880231931