08-6381-0411

it s taking credit from my 086.number how do i stop it.

Same thing for the last 3 months €86 gone and never got a message or anything from them just showed up on bills. Talked to O2 apparently it is a company called Netsize you have to text stop to 57582

I have had unsolicited text charged to my bill twice a week since 11/11/11 from 086-3810411
at a rate of €1.63 each - they come in pairs at the same time each week but I have never received or sent a text from/to them.   I only noticed it on the last bill and rang O2 today.  They have sent an email to the company to ask them to contact me and told me to text STOP to 57582 straight away.   How do these people get your number and is there any way to stop it happening again?

WARNING This phone number 086-3810411 is a mobile content download service called Yaboost by a UK company Infaze. http://www.yaboost.com

YaBoost, Unit 6945, PO Box 6945, London, W1A 6US. Helpline: 0818248240 or email info@infaze.com.

My wife has had 131 euros debited from her O2 account in 12 months without receiving ANY texts or services from Yaboost and despite texting STOP to the shortcode number they advertise on their site a number of times it continued. The only proof of being charged we could find was a detailed analysis of our O2 bill. There has been no communication either by email or by text to my wifes phone as proof of the service.  We finally googled and found that the mobile number being used Netsize today who run the premium number for Yaboost and made them force it to cease and made a complaint. They confirmed our request by reply text and we are seeking refund. I will pursue this and report them to the regulator in the UK unless they are forthcoming with a refund.

who do u contact please and where are they based ?

Hello all,

I work for The Consumer Show on RTE One.

Your problem with premium text services is something we are looking into.

Please email me on tadhg - at - cocotelevision.ie if you'd like to help us do so.

Regards,

Tadhg

Registered through: GoDaddy.com, LLC (http://www.godaddy.com)
  Domain Name: YABOOST.COM

  Registrant:
  Infaze Services Limited

  Domain servers in listed order:
     NS-852.AWSDNS-42.NET
     NS-1515.AWSDNS-61.ORG
     NS-1728.AWSDNS-24.CO.UK
     NS-11.AWSDNS-01.COM

  For complete domain details go to:
  http://who.godaddy.com/whoischeck.aspx?domain=YABOOST.COM

Information Updated: Fri, 18 Jan 2013 10:15:18 UTC

Registered through: GoDaddy.com, LLC (http://www.godaddy.com)
Domain Name: YABOOST.COM
Created on: 03-Jul-12
Expires on: 03-Jul-14
Last Updated on: 04-Jul-12

Registrant:
Infaze Services Limited

34 Clarges Street
Mayfair
London, London W1J 7EJ
United Kingdom

Administrative Contact:
Admin, Domain Admin@infaze.com
Infaze Services Limited
34 Clarges Street
Mayfair
London, London W1J 7EJ
United Kingdom
+44. 02031412421 https://whocallsme.com/Phone-Number.aspx/02031412421

Technical Contact:
Admin, Domain Admin@infaze.com
Infaze Services Limited
34 Clarges Street
Mayfair
London, London W1J 7EJ
United Kingdom
+44.02031412421

Domain servers in listed order:
NS-852.AWSDNS-42.NET
NS-1515.AWSDNS-61.ORG
NS-1728.AWSDNS-24.CO.UK
NS-11.AWSDNS-01.COM


Registry Status: clientDeleteProhibited
Registry Status: clientRenewProhibited
Registry Status: clientTransferProhibited
Registry Status: clientUpdateProhibit

Hi just to let you know I had a similar problem with Yaboost from oct 2011 until about 10 days ago, but I just received a cheque with a full refund which I lodged.claimed that they had sent me the text messages which I didn't receive in fact I am certain having subscribed to a competition i unsubscribed within days.  It took a good bit of too-ing and fro-ing with them insisting it was completely legal.  As a marketing consultant, having looked at the content of the texts they claimed to send me, it certainly not the case and no big brand could get away with their "interpretation" of the code of practise.   Hope you got a refund too , keep at it.  Thanks D
PS even if I had received some of the texts, they are clearly misleading and some look like spam with just a load of digits at the front of them.   Didn't know they are the ones behind those calls mentioned by another person.

I am in contact with 'Infaze' at the moment and trying to retrieve €102.00 which 'Yaboost' took from my phone credit unknown to me since 2011.  It would appear that they got my phone number from a TV competition that I entered on TV. The company that ran the competition were taken over by 'Yaboost' and then they started taking €2.00 at a time from my credit. For the want of a better word this is stealing. Should they not refund me in total I will report them to the Telecom Regulator to start and then look for compensation for putting me through this ordeal,totally unsolicited.

Hi, I discovered today through vodafone that I have been charged €1.62 per text several times a month for the last 18 months... I emailed yaboost and they sent me a log of all the texts they sent, I never recieved any of these texts and my phone log proves it.  I have requested a full refund and threatened ComReg on the advise of vodafone.  They are not playing ball!!!!

Any advise you have would be great.
Thanks
Orlaith