09064001900

found this number on my phone bill = 15mins cost £23.50.
dont know what its for , prob the kids using my mobi
if anybody has any info it would be great

What is this number?  Is there anyway of finding out who is using my account as when the call was made there was nobody in the house.

This number is for Cash Finance Direct Ltd. They keep sending bulk mail to people saying that your details has been passed to them by the company you applied for loan a year or two ago. They offer money but first you should call 09064001900 so they can proceed your ''application''. Calls are charged at £1.50 per minute.

Is there anybody you know who already got money from them by calling 09064001900?

OMG this people are taking money form people with even providing the loan. Got a call from them, i was then asked to call back which i did. They did mention to me that i can get my refund back, I have just checked my bill statement online and i can not believe how much I need to pay. The amount of £53.01 this is a rediculous amount of money, i hope i will get my money back as promised. If not the matter will be dealt with by the authorities.

According to my BT phone bill, I called this number for 15 minutes when there was nobody in the house, and it cost me £25 on my phone bill. What the hell?

Hi guys thank god I googled this Cash Finance Direct I have just had a call from company called Discover Finance saying I had been accepted for a loan and I had to call the 09064001900 number of Cash Finance Direct to set up the loan. The call from Discover took about 1 minute - I wonder just how long and how much it would have been if I had phoned Cash Finance and I bet I would not have even got the loan - save your money and dont bother x

Hi Guys... You want to know the Truth.. I actually workedDiscover Finance.. we had old Data that is apparently 2 days old, butIf you applied online for a loan (even over 6months later,not 2 days) one of our affilliated companies forwarded your information onto us, thats when we would ring you and see if you still wanted the loan, You would say yeah and we fill out a quick application to see what we could do for you! You would then have 2 options at the end.. Yes Loans or Cash Finance Direct.....

Thats when you would be informed that CFD would be able to process your Application, and that they dont charge an Admin fee, so along with the reference number we would give you 090 64001900 to ring, also stating not to worry as you are guarented a refund for the full cost of that call. So the Refund Adress is FREEPOST CFD but thats it, No post code because if the postcode "isnt given out" then they wont recieve your telephone bill so "no refund" is given... and this is exactly how they make there money, By the telephone calls rather than charging an Admin Fee,
But also with No Refund, You also Get no Loan. The Data will continue to come through and you will get 5-10 calls everyday sometimes it will just be an answer phone message.

So Make sure you all stay away, dont Ring the number. This isnt all "apparently" this is a Fact as i worked for the company over a year!! Hope this info helped x  ZEE X

I have been given the run around with these people as well, i think i you are applying for a loan you don't have 60 admin fee to be told no at the end or a massive prem rate phone bill.  this is poor.  Rob the poor and give to the rich. reverse Robbin Hood should be there web site. anyone gives you this number to call. bin it,

hi, i have just seen my last months bill! ive been charged £23.90 cuz this company i never even rang them! i was in hosiptal at the time.
how the hell can i get this re-funed or sumt not happy that [***]!!

Please would you have an address that i can write to these robbing b------s so that we can claim our phone money back as we are now £15 out of pocket, either that or a phone number where it does not cost the earth to ring it

I can not believe these company's are getting away with doing this, i also had a phone call saying i had got a loan, and got told to ring this 0906 400 1900 number which i call the phone bill has just come today and the call has cost me £37.55, this is a JOKE these people need to be stopped. i got told to sent a copy of my phone bill to them to claim back to price of the phone call's.
Which i am sending today just have to see what happen's

The address they gave me is for a refund is :- cash finance direct ltd. free post. cfd

Hope this helps other people who have been done over by there people like i have!!!!!!!!!!!!!

I have been recieving the text that my loan has been approved. I called discover finance and they gave the 09064001900 but as soon as they gave me the nuber, I tried to call and it didn't go through as I was using my cell phone. But now I'm scared because I made a loan application online to one company now all of them are chasing me. I'm scared of my details now. Please advise! ZeeZee

this is some loan department

Hi

I work within the customer service department at CFD

Cash Finance Direct Limited, trading as Horizon Finance, is a master finance broker who helps individuals to arrange loans. We do not lend the money ourselves, but take your details through our telephone service, and pass them on to our extensive panel of lenders with the intent of them making an offer of finance to you directly.

We have a UK based call centre just outside Manchester, our full postal contact can be found here: http://horizonfinance.co.uk/contact.aspx, we have offered our service since 1996.
Our company registration number is 03173946, our consumer credit licence number is 0503842, we are also registered with the Information Commissioners office number Z5629285.  We are accredited with the ISO 9001 award for approved quality management systems used in the running of the service we offer.


We have been heavily regulated to operate the service we offer since 1996. We are licenced by both Phonepay Plus for our premium rate lines, and The Office of Fair Trading for our licence to arrange financial products on behalf of our customers. We also comply with the Information Commissioners operating code when processing client’s personal data. We are exempt from registration with the FSA (Financial services authority) as we do not arrange secured loans or lend money ourselves.

Compliance is absolutely paramount to our organisation, we have scripted wording for our agents to ensure they say only what they are permitted to say, nothing more, and nothing less. This is further supported by our ISO 9001 award for approved quality management systems, both of which demonstrate our commitment to staff training to ensure the service received by our clients is fully compliant at all times.

We are a business, and therefore cannot operate our service for free, the back-up support, underwriting department, customer services department, agent costs, extended opening hours and other benefits have a cost attached to them, we must cover this cost by the use of our premium rate call.

We are transparent with our customers and do not disguise the fact that we generate an income from the use of our Premium Rate service. The call charges are provided from the outset, you will be answered by an automated greeting confirming the cost of the call and maximum call time before any conversation takes place, allowing you, the customer, to make a choice of whether or not to continue with using our service. Using premium rate telephone lines allows us not to be guided by which of our lenders will reward us with the biggest commissions, but on which lender is right for our customers and their individual circumstances or loan requirements.

We do not charge upfront application or administration fees, there are many other finance brokers in the market who charge up to £70.00 to take your details and pass them on to a lender.

A handful of the many benefits to using our service.....

•    No waiting in a call queue when using our service.
•    Dedicated agents dealing with your enquiry from start to finish.
•    One of the largest lending panels in the UK with a dedicated underwriting department.
•    A full “no questions asked” refund policy for any costs incurred in using our service.  
•    Dedicated customer services department offering freephone support from 9am to 7pm.
•    Long opening hours - 8am to 9pm on Weekdays and Saturday from 9am to 4pm.
•    UK call centre employing local, friendly and knowledgeable staff to handle your call efficiently.    
•    Investor in people and ISO 9001 accredited telephone agents dealing with your call.    
•    Regular updates and lender contact details sent to you free of charge by SMS and also by email.

We are sometimes asked “why charge for a premium rate call only to offer a refund of the costs”  just as you would not expect to help yourself to products free of charge at your local supermarket simply because they had a money back guarantee, we operate in the same way. We hope that the hard work, investment in staff training, and continual improvements in every aspect of the service we offer will be recognised by many of our customers, who in turn are happy to pay for the relatively small cost of the call, as they feel they have received real value for money based on their own experiences.  

We would like to help every single customer get exactly what they want, unfortunately, this would be an impossible task and however hard we try and however many lenders we have on our panel we cannot help everyone. If, for whatever reason, you are not 100% completely satisfied with our service and would like to claim your money back, we offer a full “no questions asked” money back guarantee for the full costs of your call.  

The law permits us to retain £5.00 towards the expenses we have incurred in processing your enquiry, however, we have chosen to waive this right and will always offer a full refund.  

It is very important to us that our customers feel completely satisfied with the service we offer, and if you don’t, for whatever reason, we feel that you should not have to pay for it. We won’t question your reasons for wanting a refund, but we do appreciate your feedback so we may use it to focus our attentions on what is truly important to our customers.

In order to obtain a full refund, we would simply ask that you send in a copy of your telephone bill (to ensure that we do not underpay you) highlighting the calls made to our service.

If sending by post, you can either send it using our freepost service as below:  

(No stamp required, simply write the above address on your envelope and we pay the cost)

Customer Services Department
FREEPOST
CFD
SK1 1TA

Or, you can use our normal postal address, but will need to place a stamp on your envelope:

Cash Finance Direct Limited
Floor 7
Dale House
Tiviot Dale
Stockport
Cheshire
SK1 1TA

A scanned copy of your telephone bill will be perfectly acceptable, please send it via email to:  customerservices@horizonfinance.co.uk

If you are in any doubt that we have received your refund request, please do not hesitate to contact us, ideally via email to customerservices@horizonfinance.co.uk and we will come back to you as quickly as we can with an anticipated payment date, please include your name, address and telephone number so we can contact you via telephone if we need to.  



Yours truly

Customer Service Team

I was charged £23 for a 15min phone call to this number and I am in the process of claiming it back, will let you know how I got on A.S.A.P.

i am going through the same thing just checked my bill and i have 2 big bills ! i am with bt i was just wondering how u are claiming this back ?

I typed no in before calling.  Glad I did as I have little cash for luxuries.  Operator spoke so fast and unclear that I wasn't sure why she was calling.  I didn't call back.  I took on board every bit of advise given here.  Thank you x

I also received calls from this company in total two calls cost me 42.44.
Sent the bills away and I'm still waiting for refund .  Four weeks now. On benefits. Couldn't afford to pay the extra so now had my landline cut off.  So I've no contact with medical services etc until I can get my bill paid
I am disabled and cut off.   What kind if a heartless company can do this to vulnerable people .  

I am so sorry to tell you that these disgusting scum went into Administration on 14th January, according to other posts on one of the many numbers they used. As you said, they do  not care what hardship they caused.  No doubt, like the sewage which floats to the top, they will have renamed themselves and started trading under another name. Try contacting the CAB to see if they can advise how to get your 'phone back on. Good luck.