130-075-4566

Yep, checked today - it's a Comm Bank Security section call number.

It looks legitimate. I've also received a call from it. I think it's a good system of minimising fraud (as well as future transaction disputes with VISA).

Yes, do not ignore this one - it is the fraud prevention line

Verified legit number for fraud prevention for Commonwealth Bank. You can call CBA directly to check this, as I did. When you call the number they do not request credit card details. They just wanted to verifiy some transactions for me - which were correct in my case. DO call back, in case someone is making unauthorised transaction in your case.

this number is actually fake, i called the main call line of the bank to check and they told me no one had called me from the bank.

The call i received is entirely automated and it started talking as soon as my phone answered in message bank, cutting off the start of the message.

no one does this!

c'mon fraud people, if you are gonna be fraudulent, dont drop so many dumb clues!

my guess is all the cba references in this post are fake.

enjoi

I agree it's pretty bad practice to have these automatic computer voice phonecalls telling you to ring a number, however -

THE NUMBER 1300 754 566 IS A VALID CBA NUMBER.

I'm on the phone with CBA right now after I rang their main switch and they confirmed 1300 754 566 is their number.

Anyway, I still recommend always ringing the CBA main phone number, then getting transferred through to the right department.

That way you'll never fall for fraudulent calls (even though this one isn't fraudulent).

Just again confirming this is legitimate.

Feel free to do like I did and look up the bank's customer service number and go through that channel.

Either way call them because they are actually looking to stop fraud,

Rgds,
Vaughan

I had a call from this service this morning. I came here first to check it out.
I called through the main service line and checked my Ebanking. Turns out someone had hacked my banking and the bank had noticed weird withdrawls.

This number's legit but I reckon calling via the main service number is the way to go.

I had the call this morning because I bought something online. I rang CBA and it was legitimate, but if they think your account has been hacked, can't they just get someone to ring you and talk to you in person, not a dodgy sounding automated service? It just seems lazy to me.

This number has been confirmed as a scam.

The posts that "confirm" this number as being a real Commonwealth Bank number appear to have been posted by the scammers themselves.

If there are thousands of people affected everyday, how do you suppose they will be able to call those thousands of people everyday..? Think of the volumes, easy for you to wave it off as lazy. Fraud prevention and detection costs time and money - I think this new service is excellent and saves a lot of time and frustration - you should be more concerned about finding fraud transactions for yourself without your bank even noticing!

This number is a fraud. Commbank have NO record of this number.

ignore my last note. this number could actually be legitimate according to commbank. always call thier main number though.

I got a call from 1300 754 566 today it was Commonwealth Bank Visa fraud security system, My VISA was used today in germany railway station to purchase 2x$160 tickets while I live in Australia, and I have never been to germany. card is cancelled and money is reversed, thanks to this number

I received BLOCKED calls on both my mobile and home phone number. I immediately rang my CBA bank manager who confirmed it was a legitimate automated service from the CBA. The fraud system looks for questionable forex/visa transactions and asks you to identify yourself by selecting your birth month from a series of options. It will then give you the last 4 digits on your VISA card and identify the transactions that it has queried. Your acceptance of the transaction will allow the CBA to continue processing. There are no other identity questions.

This is a sophisticated fraud and by now they are doing everything via computer generated voices.
You get a call purporting to be from the Commonwealth Bank Fraud Department and they know a bunch of details about you.
We then phoned the Commonwealth Bank who told us conclusively that there was no fraudulent activity on our account and the Fraud Department had no outstanding query. CBA staff suggested we call the police.

I called the CBA and they confirmed this is someone attempting FRAUD

This number is a definiltey a scam. I have checked with the Commonwealth Bank. They are now contacting the Police to track down this group of criminals. They will be put into jails.

SCAM SCAM SCAM!!!. All messages suggesting that it isn't a scam are fraudulent and posted by scammers (especially the one about calling the CBA Bank Manager - if anyone knows anything about the CBA you would know that this wouldn't happen!). I called CBA on main line and everything is fine.

Most likely they would already have all your details so the process would sound legitimate, and you would just have to read out the numbers on the back of your card "to verify you are still in possession of the card".