209-858-5400

Country: USA
209 area code: California (Lodi, Merced, Modesto)
Report a phone call from 209-858-5400 and help to identify who and why is calling from this number.
  • 0
    Kelly
    Got a call from this number, who said they were from Chase and were calling about my credit card interest rate being lowered because of our good payment history.  I do have several cards through them, and we do have a very good payment history, so I wasn't immediately suspicious.  The caller had an Indian accent (again, common for Chase) and it sounded like a very busy call center in the background.  

    They were able to give me information about myself/accounts, so I didn't have trouble confirming the last 4 digits of my credit card and billing zip code.  But...when they started talking about how they could lower interest rates on other cards, that didn't even have to be Chase credit cards, I immediately questioned him on how they would be doing that if they were really Chase.  They evaded that question and got very pushy, insisting they could only give me a lower interest rate if I had at least $3000 in credit card balances and that I could use any other credit card - store accounts, other credit card companies, whatever, so long as it was credit and I gave them the information right then.

    At this point, I was kicking myself, because I KNOW BETTER DANGIT! (and being distracted with work stuff and whatever else I was thinking about isn't an excuse!) and hung up on them.  I immediately called Chase, who confirmed that it wasn't them who had called; they don't make that sort of call.  Within 5-10 minutes, the potentially compromised cards were deactivated, and new ones were being issued.  They advised me to report it to the credit agencies (which I have done) and reviewed the previous charges on each account to guarantee they were made by us.  I've also filed a police report (which I don't expect to go anywhere, but at least it's on record) for the attempted fraud.  Chase handled their end of things AWESOMELY and even overnighted us the new credit cards with new numbers.
    • Caller: Never got real name, said they were Chase, but weren't
  • 0
    Rob
    Thanks for the info. I also got a call from this number but I missed it. If they call back I'll know how to handle this. Thanks again.

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