210-254-1143

Time-Warner sales call.  Very annoying.  Called me 6 times in 2 days.  Caller ID says "Anonymous"

Time Warner sales call....they call my cell # every day at least once...quite annoying, indeed!

This is evidently Time Warner but since they never leave a message or respond when I answer, I had to look it up here and on 4 other sites to confirm this. Quite rude, irritating and actually ineffective if they are trying to sell me something....

I'm getting tired of the calls...everyday twice a day for a month

When I call back, it says the phone is out of service(?)
When I answer, it says the phone is out of service(?)

Super annoying, calls twice a day.  will not leave a message and you can not call the number back.  Picked up once and it was TWC wanting to tell me about their deals.

This number calls my cell everyday at least twice. Never leaves a message. It's extremely annoying.

Received a voice message that you had to listen to air then in a deep, low gruff voice...(like muttering), the words "Just f#cking answer my calls, infidel"....WHAT??? really...I do get phone calls from this number frequently. More so during business hours..HELLOOOO...I am at work...can't take your calls and then I don't keep my phone with me 24/7 in the evenings either..Send me a letter! Jerks. I saved that message, too

I sent an email expressing concern to TWC about this number. My bill WAS late, but I had paid it before I sent this. The original email at the bottom, their response immediately below. WOW. They didn't even care about the rudeness or vulagarity of the phone message. I replied back to ask if they had actually read my email???? I didn't write to ask WHY I was getting calls...
Way to go Time Warner Cable! Hmmm and WHY do I keep having service with you? The prices are double what I used to pay and you don't even give a committed customer a "special" every now and then...



Dear Ms.......
Thank you for contacting Time Warner Cable Email Support.

I understand you are receiving calls from Time Warner Cable and you want to know why.

I apologize for the inconvenience caused. I will be glad to assist you.

The calls you are getting are for making the payment on your account. I have checked your account
and see that the available balance in your account is $356.04. Out of this, $172.04 is the past due
balance.  Your services are scheduled to be interrupted on 12/15/12. To avoid service interruption,
you will need to pay at least $172.04 by 12/14/12.

If you have any other question or concern feel free to email us and we will assist you resolve it.

If you have any further questions, please respond to this email or contact our Live Chat at the
following link: .......

Customer support is available 24x7.

Sincerely,
El###
Time Warner Cable Online Customer Service

Please include all previous correspondence in your reply.
Messages are not saved indefinitely after they are responded to.


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Briefly summarize your feedback :
I keep getting a call from 210-254-1143 during mainly business hours (when I'm working). I don't
answer/have my phone. Any way this number, if you google it (and you should), states it's a TWC
company of some sort calling. The last time I received a call, just recently it left this message
after hearing air and then a low gruff voice muttering (like I wasn't supposed to hear...) left
these kind words

"Just f#cking answer my calls, infidel"

....ok...now, I don't know really whose
number it is, but it is rounding out back to TWC. If it isn't your number, you all need to do
something about it, because it's making your company look bad and after that LAST call...well..it's
not looking good.And I did save the message..Recevied on 11/21/2012 At 317pm CST. If it IS your
number, or you outsourced a company to do calls (and has that number) well...you REALLY REALLY need
to look into that company. Terrible PR.