252-659-2258

Received a call from 252-659-2258 stating problems with Microsoft computer.  Couldn't understand the accent and eventually hung up.

Stated they were calling from "Windows" about errors that had been sent to them from my computer.  He asked me to do a few things on my computer.  First we went to my computer event viewer where he asked me to scroll through the Application events and count the number of warnings and errors.  These, he said, were all the bad things that have "gotten into my computer from being on the internet."  These "bad things" would eventually play havoc with my computer if I didn't do something about it.  But no worry because that's why they were calling.  He then directed me to a website, www.ammyy.com" which is Ammyy Admin, which offers free remote desktop access.  The idea was that he would transfer me to his technical support department and they would access my computer remotely to correct all these errors.  BIG PROBLEM!

First of all, the warnings and errors he had me count were application errors that had nothing to do with "bad things from the internet."  I tried to find out what company this man was with.  All he would say was they worked for "Windows" correcting these problems for customers.  Initially when he phoned, he said they had received remote notice from my computer with these errors.  I asked the dates for those.  Again, he was very vague and said, "It happened in June."  Well, there are lots of days in June!  Could he give me a date?  No, that would take way too long.  The main thing I wanted to know was how did they get my phone number?  I just did a Windows 7 clean install on my computer two weeks ago and have not yet registered my copy of Windows.  He said these matters are so urgent that they have people in local areas who look the phone number so they can call and get things straightened out.  I DON'T THINK SO.

Finally he offered to give me a second phone number (804-435-5332) where I could call and verify who they were.  I was to call this evening between 6:00pm - 7:00pm.  Don't think I will.  I saw two other reports online for this 252-659-2258 number.  One said they were trying to sell some type of warranty.  The other mentioned they said they were calling from "Apple."    

I don't know for sure what this is all about.  But I'm not going to give remote access of my computer to just anyone who calls and says they're working for "Windows!"  

PS: This man did have a thick Indian accent, but was relatively easy to understand.

computer scam...said my computer was infected wanted me to let her tech support fix it ...claimed repetedly she worked for microsoft in L.A.

I received a call from the same phone number.  It was a woman with a strong accent... maybe middle eastern.  I think she said she was with Windows... after a couple of minutes, I asked if she was with Microsoft, and she said yes.  She said she called because she received a report from my computer that the computer had been infected by viruses.  She had me hold down the Windows key and hit the letter r, which opened the Run dialog box.  She had me type 'inf' and click the OK button.  She said these files are all infections.  I know that these are the files that are supposed to be on the computer, so I pushed her to tell me which one was the infection.  She said they all were infections, including... I asked if the .NETFramework folder was an infection, and she said yes.  She doesn't know anything about computers.  I think she is just reading a script.  She kept telling me that my computer would continue to be infected if I didn't do what she told me to do.  I should have found out what she was going to have me do, but, I got bored and told her she was obviously trying to scam me.  She insisted the my computer would become even more infected.  I hung up after going back and forth a few more times.

Same thing that happened to Kathy B. as if it were a script. When the woman found out that my computer was out for repair and had not been turned on for over a week she hung up on me.

I got exactly the same thing. Thick Indian or Middle Eastern access. Acted very authoritative. He said he was calling from Windows, and when I told him that's funny because we only have Macs, he instantly hung up.

The same thing happened this morning. The caller indicated he worked for Microsoft and wanted me to access my computer. When i told him to send me an email or a letter, he went off on a tirade of foul language and heavy breathing. Needless to say, I let him go for about 5 minutes while I made my coffee and he eventually hung up.

The same thing happened to me.Do you know if he could have gotten any confidential info by doing this

He began by talking with my husband and stating Apple had found malware in my Mac. My husband allowed remote access to the MAC. How do I make sure nothing has been hacked?

When I came to the phone, the caller today was insistent my version of Microsoft Word for Mac was no longer supported by Apple and company policy required a refund. He gave me a date of a purchase and dollar amount, using the Apple store. He was insistent that I must take back my money but refused to give me a phone number or website for further verification. When i said I never got anything in the mail from Apple like the disk he said they sent, he told me I must have given them the wrong address - "not their fault."  

What steps do I take to protect my computer once it's been given remote access to a stranger?

Did you ever have any repercussions from this?

They are back, telling me that is calling from Washington D.C. then I have a big problem with my Apple. Indian accent too. He ask to go on website join.me then download a conference calling shareware. Be alert ! He give me the phone number 804-435-5332 supposedly to confirm his honesty. Please apologize my English.