378-324-2836

Robo-scam... I did not pick up the call and received a voicemail message that said: "your credit card has been suspended. Please press 1 to reactivate". Gosh, had they just said which card they were referring to I might have taken the bait. Or not.
The reality is that cards will get suspended.... we used our card on vacation and the card company called [our home number] indicating they suspect non-authorized use. We had to call and tell them everything was ok.

I rec'd a call on my cel and it did say the bank "Wells fargo". Said my card had been suspended. I do not have an account at Wells Fargo! Total scam I think. I hung up.

FYI:
This phone call IS A SCAM.

I contacted Wells Fargo about this call to let them know about the scam.  This message from Wells Fargo confirmed it was.

Dear XXXX:

Thank you for contacting Wells Fargo. My name is Freoina, and I am happy to assist you.

I understand your concern regarding a suspicious telephone call you received. It was a fraudulent telephone call.

When speaking with an individual claiming to be a Wells Fargo team member, do not give out personal information over the telephone unless you initiated the contact. If the call is not initiated by you, always ask for a call-back number. Before calling the number, use legitimate sources to verify the number you were given including:

- Wellsfargo.com
- 1-800-TO-WELLS (1-800-869-3557)
- Official contact information on your bank statements
- Phone numbers listed on your ATM, Debit Card, or Credit Card

If you are a Wells Fargo customer and released any account information, please call us immediately at 1-800-TO-WELLS (1-800-869-3557). Bankers are available to assist you anytime. If you released account information for an account at another financial institution, please contact them directly.

Wells Fargo is committed to protecting our customers. We believe a critical success factor in combating fraud attempts is a strong collaborative effort between Wells Fargo and the community. We encourage you to use extreme caution when approached by anyone requesting personal or sensitive information.

To get information on how to protect yourself against fraud please visit wellsfargo.com/privacy_security/fraud_prevention .

My goal today was to provide you a complete and helpful answer. Thank you for banking with Wells Fargo.

Sincerely,
Freoina V
Wells Fargo Online Customer Service

Wells Fargo is dedicated to protecting your information. To learn about our security measures and what we do to protect your accounts online, go to wellsfargo.com/privacy_security/fraud/

If you have another question about this subject, please click the Reply button at the bottom of the page. To ask a new question, click the Contact Us link at the top of the page.

Another call claiming that my Wells Fargo account had been terminated -- a scam of source

Got the same call says it is wellls fargo...I don't have any cards through them..that I know of.

I got the same call and so I called up wells Fargo's real number, gave the representative the number and she says this is a for sure fraud call. The FBI and wells Fargo do know about this.

Just got the call on my cell....no account with Wells Fargo, so I hung up.

Got the call from 378-324-2836 at 10:59 PM.  Woke me up. Answered but hung up part way through the robo call.

Have been called 2 times from that number. It's a fraud call.

Very annoyed....this number called my 12 year old son..........Luckily he gave the call to me, and I disconnected it before it went any further than him pressing 1 to continue.  They told him his card had been suspended - he doesn't even have a bank card!!!