This is actually a collection agency representing Heritage Physician Group in Hot Springs, AR. My doctor was one of the doctors practicing within this group and turned me over to collections for not being able to make a full account payment. I had been making small payments once or twice a month, but I guess that wasn't good enough for those greedy people. Keep in mind this was a bill for services that i didn't even NEED to begin with, but had no idea insurance would reject the services. And, the Doctor never told me there was a chance of non-coverage. Needless to see, even when I get this paid, I will NEVER go back to this company again.