This was a legit call for me. It was from the collection company that Macy's uses to collect outstanding balances owed on your Macy's/Bloomingdale/Pier 1 account. While I was on the phone, I checked my account on line and sure enough, I had an outstanding balance on my Macy's STORE account. I always new I had a Macy's VISA account but not a STORE account, the store acct. balance does not show up online. I spoke to a woman who was very nice and I made a payment. Immediately after the phone call, I called the number on the back of my Macy's VISA card and had the customer service woman check my accounts and she did show my account as delinquent and she also saw the payment I had just made over the phone with the collection company and she waived my $30 late fee! I am thankful that I received this call otherwise I would not have known.
If you receive a call from this number, first check your Macy's, Bloomingdales, or Pier 1 accounts and call customer services to verify your balances. If you do not have an account with any of the aforementioned companies then perhaps, there was a person with your number before you or someone lied and put your number down on their Visa application. Either way, this is not a scam. It is legit for those that do have delinquent balances on their account.