605-330-6811

calls 3-4 times a day for the past week. does not leave a message.

I received a call from this number 4-5 times a day and they never leave a message.  I finally called them back today and if you notice their initial answering never states a company name it just says "customer service".  Then, when the actual person picks up the phone they only say "customer service", again, no name of company or what not.  

I then asked them to take me off their calling list and he said, "oh, you don't have a student loan with us?"  I then asked "who is us" and he tried to divert my question saying that he'd transfer me to the dialing department to get my number taken off of the list.  After 30 seconds or so of corny elevator music the same guy came back and said, "I just talked to our dialing department and they will take care of it".  

Anyone ever heard of a "dialing department"???  haha, don't get scammed by these idiots.  Don't even give them your name - just demand results!

They have been calling me too. I am so annoyed with it. I have been getting 4-5 calls a day for about 2 weeks now, no message. I will be answering next time and telling them to quit calling! THanks for the tips, Jeremy

I saw this number come up on my caller ID, so I let the answering machine answer.
Obviously a recording starts the second the call is "picked up" by the machine because I could hear ".... states of your account". I didn't know who it was so I picked up the phone & the recorded message stopped, noone there. My wife does have a student loan with Citibank.
But I'm pretty certain it's ALL BS about removing your number unless you send a written demand. Especially if they're trying to collect.

Funny, when Citibank took all those billions from us, they didn't send us any of it back....Now THEY want ALL their loan money from everyone.
Bottom-dweller banking scum...
Personally, I was hoping they'd go under and let us off of their "toxic trading carousel".

I get calls from this number but no msgs. Like Tom T., I too have a loan from Citibank. However, my loan repayment has been deferred so if this tel# is Citibank's loan dept., I don't understand why they would be calling me. Besides, why wouldn't they not leave a msg of some sort if caller from this tel# is legit? It makes me wonder if this is even Citibank. What do you think?

yea. so, I just got a call today from this number with a voicemail.
Voicemail stated they called because I have a Citibank student loan (note, they didn't say they were from Citibank), and to call 1-866-865-0738 by 11/4 and left a reference number.  

funny thing is that my entire loan is paid off.  Is this legit?  I figure if there was a problem, I would get a letter in the mail or and email.  

I'm ignoring it for now.

This is Citibank Customer service who calls when you have a loan coming due (I just graduated from grad school and my grace period is up).  However, I've been getting calls from this number, no message, even after I called them back, and verified that I would be paying my student loan.  I explained this to the agent, he apologized, and said I should be fine.  

At least if you have this number you talk to a real person.  The customer service number on the student loan website is VERY difficult to get a live person, unless you hit ###### (I just hit it repeatedly, not sure how many times it actually takes).

I'm just waiting for my Ed.gov loan consolidation to be processed.  I'll be fine never dealing with Citibank ever again.