646-546-5693

Man with a heavy accent called and said he received a message from my Windows that there was an error and would I give him access to my pc.  I told him I don't own a pc and he didn't believe me, asked me about 5 times if I was sure there was no pc in my house.  I told him he was a scammer and hung up.  I then called the number back and after it rang about 10 times someone answered with "hello"... SCAM!

I hear the back ground voices of different telemarketers and hung up and add the number to my phone telemarketers group as a scam. So next time hung up the phone promptly without even bother checking who is on the other side.

This number just called and said I had been involuntarily downloading viruses through my IP address. Which makes no sense. They also said they were getting this information grinding international organization. It's a scam, I'm not even sure what they are ultimately after.

I just got a call from this number - same idea - the caller stated my computer IP address was showing that my computer had downloaded files that contained a virus, and he wanted to take me through some steps to fix it. When I questioned him about who he was he said his name was Chris, and he gave me a number to phone (1-855-888-5881), told me he represented Ceylon Tech Support, and gave me a website: www.ceyloninfotech.info. However, he seemed not for real, and I was not satisfied with his responses to my questions - such as, why was he contacting me? I hadn't asked him to call! I then checked out his toll free number on Canada 411, and found my way to this set of posts. It seems as if he's "not for real". No thanks!

I got the same exact phone, my mother is 83 and they said she had a virus in her computer, the funny thing is she doesn't even have a computer, i told them im going to contact the NYPD and ask them to investigate this number for me, i had a couple police buddies trace this number for me n it came from a location in Manhatten, NY.

I just received the same phone call from Jennifer; call back number 1-855-888-5881.  It seems as if she wanted to take control of my computer through remote access.  I am not a computer guru but it would seem to me that if someone has remote access to my computer that they can get ahold of some important personal information.  When I contacted my IT support at work they confirmed that it was a scam.

I got a call from Sonali who claims she is from the company Ceylon Technical support that does the support work for Microsoft (Lie#1).  She said my computer is refusing to take updates (Lie #2)and I should get on my computer right away and she will tell me how to fix the problem.  If I don't, my computer will slowing die away and everything will be lost.  I asked for her name and number and I will call her back. She gave me a number 1-855-888-5881 which she claims to be a toll free number. (Lie #3) .Conclusion: A liar is not to be trusted!

I received the same call from a Chris with a thick accent only he said my computer was blocking some important downloads and my computer was going to lock up---he wanted to get on to it in order to fix it. It has to be a scam--stay away!

I was contacted by a man with a thick accent saying that he was from a ( couldn't catch the name ) tech support who works with windows and was saying that my computer was not accepting the updates from windows.  201-491-0749 was the number, I told him that I just updated last night and everything was fine, he insisted that there was hidden corrupt files in my computer that would slowly make it stop working, I asked to speak to a supervior/manager and got Justin, he gave me a phone number (1-855-888-5881) to call back when I got to my computer to help me figure out why my Windows wasn't accepting any updates.  I typed in that 1-855 number into google to see if it was a scam, and to my shock ( not at all)

I started receiving phone calls routed from Las Vegas (702) 218-6034* (pick 4 numbers they keep changing with every call) and got the same song and dance about Microsoft update problems.

I rarely use Word at home and have certainly not had the issues they are attempting to con me into. I am also familiar with the scam as they or someone similar conned my mother a year ago.

THIS IS A PHISHING SCAM!!! They are trying to ferret your personal information. Under NO circumstances should anyone EVER give out information or control of their computer. If you are having issues, contact the software company directly. If they can't help you, they can usually direct you to a reputable tech service that can.

These guys just called me in the UK, absoule S**t. They claim to be partners of microsoft and they claim to help you, not true, HANG UP ITS A NASTY SCAM.

Received a call from a person identifying themselves as an IT support tech from Ceylon Technology Support.  They wanted access to my computer, stating it was having problems.   I work for a doctors office and there was no way I was going to give them access to my computer.  The number they gave me was 855-888-5881.

CeylonTech are still scamming, they rang me and told me that Microsoft had asked them to contact me because my computer was at risk of Virus POISON IVY etc etc, under no circumstances should you make payments to them, Microsoft checked my laptop for free and assured me that under no circumstance do they ever contact customers or ask other companies to do so on thier behalf!!!!!!!!!!!

I also got a call from CeylonTech.... my computer was not updating and the needed to see what my CLSID was.... I asked them for a case number but she did not want to give me one.  I hung up.  she said I could go to www.ceylon-tech.com for more information/

I just got the same phone call as all of you, here In NB, Canada... stated my computer was not updating and he could help me fix it... instead of following his prompts to get controlled of my computer, I looked up this site... he said he was based out of Texas, yet when I told him he was in Manhatten NY, he said yes thats where I am but our office is in Texas... I hung up and contacted my service provider who confirmed ceylon is not a sub contracted company of theirs....SCAM

Admin Edit: "It's a FAKE comment!"
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I was contacted by a Chris with a thick accent saying that he was from Ceylon tech support who Support Microsoft bast systems and was saying that my computer was not accepting the updates from windows. when i asked how does he know that? Chris told he could show me, if i was willing to share my screen with him, so i refused. To my surprise he just told me OK and said why dont you check for your self- told me the steps and i was surprised to see what was happening to my updates and why i kept getting the update popup again and again.... he said that the reason.
Chris then said he would want me to check one more file and doesn't want me to share my screen so i agreed and there it was all the files that i never knew were on my system , which were slowing down my system. Then the best part he said he wanted to scan my system and check for errors for which he wanted me to share my screen.... and i refused.
I said let me think and call you back.
4 days later i called on the toll free 1-855 number and a lady answered called Sandra... when i asked for Chris she said he is not in yet. So i told her that my computer is giving me problem she very promptly said are you a member with us , i said no she said OK lets see what can be done. Again she asked if i am willing to share my screen i said what the heck let me give it a try. She asked me to go to a 123 website and download a small file and gave me a code to type in. then i could see her using my mouse and said with your permission i would run a scan and see what needs to be fixed.
She completed the scan told me all the problem areas and explained everything which was to my surprise was logically correct. Then she told me the scan was free and for for fixing it there is a charge so i asked how much, she asked what would i want to go for she took me to their website and showed me all the plans, they are cheap ... for  1 year its just $159.99 that about 40 cents a day .... so i took the plan.
She not only fixed it but also gave me the 1-855 number again and said to call back after 2 months to get my computer checked and serviced.
I am glad i took the plan and am happy.... its not a scam ... i would recommend it ... i took one for my mom's laptop aswell.
she is happy as well.

Cheers .....
Enjoy it .... not a scam.  

Rick

Admin Edit: "It's a FAKE comment!"
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I just got the same phone call as all of you, here In Canada... stated my computer was not updating and he could help me fix it... instead of following his prompts to get controlled of my computer, I looked up this site... he said he was based out of Texas, I hung up and contacted my service provider who confirmed ceylon is not a sub contracted company of theirs.... however they said they are a tech support company and they are good at it ..... you could try their service if you want.

Should i try it out.

Admin Edit: "It's a FAKE comment!"
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Not a scam try it once ..... u ll like it .... but with a thick accent difficult to understand, my Indian girlfriend said they are based in India and has an idea about their location. Ceylon is for real.

Try it out .... ask for a guy call John or Suneel.

Rudy

My mum just called me in the middle of being scammed by these thieving [***]!

A quick google lead me here and I quickly got her to end the scam call. Now though my Mum has god knows what on her computer. I've told her to write down everything that they asked her to do and download and then take the computer to a local friendly PC Repair place. I'm currently living hours away so I can't really help. Hopefully nothing to damaging has been done.

Thanks for putting up all this info you saved my Mum a lot of trouble down the line and money!

Below is a copy n paste from another forum explaining the scam:-

I get these phone calls about one a week. Last time, I was ready for them: I had a machine set up with a clean XP installation, so I played dumb to see what they would do.

They pose as "Windows Support Centre", or suchlike, and say that they've been receiving reports from your computer that there's a problem. You'll probably be asked how old the machine is - however old it is, seemingly, you'll be told that the warranty on your Windows software has expired, or that you should have taken one out when you bought it. Then, you'll be talked though opening something called the Event Viewer, and shown a screen that contains a number of warnings and errors. They will tell you that this is serious, even to the extent that it's causing problems that might force your ISP to cut your connection and/or inform the police.

Let's stop here and make two points:

1. There may well be something called a "Windows warranty". However, I have been a Microsoft Partner for nearly a decade, and I've never heard of such a thing. I think we can assume that if such a thing existed, Microsoft would be sending me lots of information on how I can make money selling it. They haven't, because there isn't.

2. I've never seen an Event Viewer that didn't have warnings and errors, and I've been a Microsoft Certified Systems Engineer since 1999. Its function is to keep a record of everything that happens to the operating system so that people like me can find out what's happening if something has gone wrong. Most of the time, though, there's nothing to be alarmed about - in my case, most of the warnings were due to a printer not being found on the network because I'd switched it off.

OK, so the next stage is that you get passed to the "Technical Department". This is where it got interesting: I was told that a six digit support number was being generated so that my problem could be resolved, and I was directed to a website called logmein123, where I could enter this number. Now, this is a common tool used by people like me to fix machines over the network - clients call me with a problem, I can connect to the machine and show them what to do without having to leave my office. In this case, they were going to "fix" my machine. So I let them in. At this point, we will pause for a warning:

WARNING: DO NOT TRY THIS AT HOME ON YOUR MACHINE. I WAS GIVING THIS GUY COMPLETE ACCESS TO MY COMPUTER. HE COULD DO ANYTHING HE LIKED, TRANSFER FILES TO INSPECT AT LEISURE, ETC. I WAS USING A MACHINE WITH NOTHING ON IT BUT THE OPERATING SYSTEM. REPEAT: DO NOT LET ANYONE YOU DO NOT KNOW AND TRUST ONTO YOUR SYSTEM IN THIS WAY.

The first thing was that as soon as he connected, I could see the IP address he was connecting from, and I was able to trace this back to a company name, and trace the company back to its offices in Mumbai. While I was doing this (on another machine), I was watching a rather nasty piece of software being uploaded to my machine and installed. A bit of fiddling around, and I was asked to try running a few programs. Lo and behold, they all crashed with frightening looking error messages - remember, this was a machine that was working perfectly a few minutes before. This was explained as a consequence of the problems that I was having before, and that the diagnostic program they were running was now blocking programs that could get me into trouble.

This was the point at which I was asked for money - they started at £100 to fix the problem I already had, with an additional £80 for a simple one year warranty to protect me in the future, or if I preferred, I could give them £299 for an all-in package including fix, anti-virus software and a five year warranty. Visa and Mastercard accepted. If I didn't want to go ahead, then I wouldn't be able to do anything with it until it was fixed.

At this point I let him know what I was doing, complete with telling him the name and address of the company he was working for. I expected him to hang up on me, but he decided to argue with me, at one point telling me that I wasn't an MCSE and I didn't know what I was talking about. In the end, I just told him that if he had been in this country, he could expect to be arrested, and hung up on him.

So, in summary, I wasted my time in this way so you don't have to. If these pirates call you, don't say a word. Just put the phone down.