647-827-1065

Hung up.

Ontario Choice Windows and Doors.

They have a  website. I recently email the VP and let him know about how his CSR's were performing 'business'... The VP's email addy is: richard@ontariochoice.com



The email I sent him is as follows:

(his response follows, I am pleased he CC'd "Mike" and "Ceasar"


Greetings,

I have submitted an email through your website, complaining about your CSR's. I figured I would email you directly as well. I am wondering if you condone CSR's calling over and over a phone number that is registered on the National Do Not Call List? I also wonder if you would condone a CSR from calling again once they are notified that the company is being reported to the CRTC, for not adhering to the law?

I find it utterly disgusting wih how your CSR's have acted, particularly "Fred" and "Mike".

I do hope to hear back from you and I really hope that you were unaware until now of how your CSR's have been acting. However, if you simply google your company phone number you will see that I am not alone, and your company is getting a worse and worse opinion.

https://800notes.com/Phone.aspx/1-647-827-1065



His response:


From:  Richard (richard@ontariochoice.com)  
Sent: October 8, 2009 10:12:18 AM
To:  *removed****

Cc:  cesar@ontariochoice.com; mike@ontariochoice.com

Hi David, thank you for your insight, i will be taking this matter seriously, and will make sure you are most defiantly removed from the calling list.  we do apologize for the inconvenience.

Thank you,

Richard G.M G.C

Ontario Choice Window and Door

Tel.  1 (877) 394-5831 ext 107

Fax. 1 (416) 650-5493

Richard@ontariochoice.com



CONFIDENTIALITY CAUTION

This message is intended for the use of the individual or entity to which it is addressed and contains information that is private and confidential.  The information may also be subject to legal privilege.  If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this email is strictly prohibited.  If you have received this communication in error, please notify us immediately, delete the original message and destroy any copies made or forwarded.  If you are the intended recipient of this message, we remind you that electronic mail on the Internet may not be secure and that those messages were not and future messages will not be encrypted or otherwise protected, unless specifically requested, in which case, special arrangements will be made.

David, knowing that the marketing business is a 30 billion dollar a year industry is directly affected by the CRTc's DNCL and 100's of thousands of student jobs are affected by this DNCL does that affect you at all in thinking otherwise then just sitting on your computer and reporting companies that are trying to employ and pay taxes. Knowing that the world is in a rescetion. Think about it this way what if you were working as a marketing agent at a call center or a mail advertiser or whatever, is this DNCL worth loosing your job over that pays you 40K+ a year and makes sure you can keep your home? Hmmmmmmmmmmmmmmm! makes you think twice doesn't it.?

Frank Riszo (CSR)



Oh BTW no where on your email do you state that you provided a phone number to be removed from that companies call list.

The law is the law, yay the company pays taxes....again...thats the law.......If you or whom ever provides you a list of numbers is too ignorant to quit calling an individual after 4 times of being told not to...then too bad..and it was due to your ignorance when you called that I took it as far as I did.

and so the calls start again..... great job of removing me from your company's list, Thanks oh so much.

Found that Ontario Window and Door called residence several times in the last two days, even though I am on the Do Not Call List.

Found their listing in the Industry Canada website (via Google) and sent an email to the head of Industry Canada asking that their listing be dropped until they come into compliance with the Government's laws regarding telemarketing.

Ontario Choice Windows. They're on Steeles at Jane. Across from the 2 big apartments. [***] [***]...smash up their [***]!

Just got this call. I am on the NDNC list and never ever deal with this company. Enough reason to file a complain to DNC. Call blocked as well. The thing is ..there's no reason/excuse to call if you've been told NO.

learn to spell and then you won't have to work for a call centre

Good news, Ontario Choice Windows and Doors has been slapped with a $16,000 fine by the CRTC for its violations.

http://crtc.gc.ca/eng/archive/2011/2011-391.htm