800-307-3588

Got this call, and an identical experience from 800-294-3920, one a day after the other:

answering - caller hangs up without saying anyting/playing any recording
call back - recorded female voice saying they were sorry they missed me when they called back "in response to your request" that I never made. Offered to remove my number from the list if I typed it in. No way to get to an operator. I didn't type my number in, and after a while it said they were forwarding it for manual removal.

Yeah I got it too ... today.

Called it back and it said

"Thank you for calling GlobalKnowledge"

Must be a rogue dialer or something.

I work for Global Knowledge.  This is a very simple process.  All you have to do is CALL THE NUMBER BACK, kindly let us know what is going on, kindly give us your number, we will be happy to look it up and then KINDLY ask us to not call or if you would like information on our training courses, we'll be glad to help you with that too.

If we get your voicemail, we WILL leave you a message.  We are required to leave one message on your VM if we do get it.

(notice "Kindly?")  We are working professionals too trying to help out other working professionals in their IT industries!

Mike,

If you work for Global Knowledge maybe you can tell us why we are getting these calls and why it hangs up a few seconds after we answer.

The simplest process would be for your company to stop calling people and then hanging up. This sounds like a scam. I've never had a LEGITIMATE vendor call several times a day without speaking to me. Your process is annoying and time consuming especially since I never asked you to call me in the first place.

Mike: "We are required to leave one message on your VM if we do get it."

Thanks Mike, but all I get is someone calling and no VM.  Will call GK and ask Kindly as it is my cell.

Called them back today and got a person (buy hitting "1"), and he said he would remove me and they would not be calling again. He found my name once I gave him the number. Lets hope it works.

Yes, we are no longer required to leave voice messages because they never got returned and were a waste of our time!

We do sometimes use automatic dialers when calling our customers and prospective customers as well.  We are not calling to demand you hand over your wallet right there.  We want to assist you with information (if you need any) on IT training courses.

Most of the people we call are members of our partners websites such as Techrepublic, TechTarget, TechWeb, etc.  If you download a whitepaper from any one of those sites, and you have your legitimate phone number on your account with those sites, they will refer you to us as someone who might be interested in pursuing IT training courses.

If you would like to call back our number, feel free. Just please be nice about it!  We are working professionals helping other professionals with their careers.

Another tip:  if you are a member of any of our partner websites, and you don't want calls each time you download a whitepaper or do a webinar, log into your account and change the phone number to something like all 5's, all 9's etc and you will still get access to those valuable resources.

Thanks!

Got a call on Monday from 1-800-298-9920 at 3:18 PM CST,
a call yesterday from 1-800-307-3588 at 4:49 PM CST, and
a call today from 1-800-316-1343 at 12:47 PM CST.

I picked up the last call, and no one answered.  The first two did not leave a VM. These calls are going to my cell phone.

I don't remember signing up for any white paper, and I don't agree with Mike. There is no reason for anyone to be nice to Global Knowledge if a company constantly calls with 1-800-numbers and not leave any VM or not answer a phone call.  Anyone has the right to be rude from being bombarded with phone calls during work and not show any phone etiquettes.

Why do we have to call Global Knowledge to tell them that we don't want your cars anymore when they want our business?   This is not one professional speaking to another.  Your calls are at the level of a telemarketer and debt collector, just trying to find ways to your hands inches away from money.

1-* not annoyed
10-* super annoyed

**********

Thank you!

Just received one.  Annoying.

Mike, kindly stop calling people who don't want to hear from you and kindly get a real "professional" job and kindly get a life.