800-533-0231

Received a call from 999-999-9999 - caller ID says "name not found".
They did leave a voice mail message and I was asked to call back an 800-533-0231.  Now these people are resorting to tricks?

What happened to the good old days when people didn't have to twist and lie?

Ominous recorded message asking for a callback. No identity given except for number.

Ahh yes, another collector.  Called themselves Card Services, as every other credit card company collection agency does.  They refused to identify a company name.  Just gave the callback number.  sigh....

Ahh yes, Just found the name of that collector.  Card Services is Bank of America.  At least this time.....Joy.

California Residents receiving more than 1 call a month from this number or agency please check your rights at the following link: http://www.ag.ca.gov/consumers/general/collection_agencies10.htm#harassment

for all others please check your rights and laws here: http://www.ag.ca.gov/consumers/general/collection_agencies10.htm#harassment

Examples of your California Rights:

Call Restrictions.
An agency may only call between 8 a.m. and 9 p.m. If these hours are inconvenient for you, you may ask the agency to contact you at other times. There is no law that specifically limits the number of calls an agency may make to you, but repeated calls over a short period, which may be annoying or harassing, are prohibited. If you prefer that the agency contact you only by mail, you may ask them to do that. We suggest that you make that request by certified mail and keep a copy for your records (15 USC Sections 1692c & 1692d; CC Section 1788.11(d) & (e)).  

When contacting some one other than the person who owes the debt, the collector must give his or her name but not the name of the collection agency (unless specifically asked to give that). When contacting the person who owes the debt, the collector must give either his or her name, or the name of the collection agency.

Please read more for your situations at the above links.
Thank You,

These people called me 6 times within the last 3 days at my home number, which I cannot answer during the day since I am at work. My mother happened to answer the phone and could barely understand the caller, who seemed to be more accustomed to speaking Spanish than English. When she asked for a callback number, he provided 1-800-383-6611. I called this number from work, and listened to a recorded message in Spanish, with no English translation following. When they called my home number the next day, they provided a second number, which I called. The company called themselves "Card Services" and said that I had a payment past due on my account. I told the person on the phone I had recently made a payment, and they told me that they would make a note of that on my account. They then asked if I wanted to schedule a payment to my card through them. I had no idea if they were Bank of America or not, so I said no, that I could make a payment myself (I wasn't about to hand over my checking account number to someone on the phone).

calling several times and makes it sound like its real important issue and to call them asap

I retrieved the number 1-800-383-6611. I found out it was Bank of America credit card. I DON'T even have a credit card with them but someone I know does and my number was given to BOA as a contact number. Needless to say, when the account went a couple of payments behind, the phone calls came incessantly - a minimum of 15-30 calls per day for nearly a week!!! The calls started right at 8am and didn't stop until right at 9pm. I refused to answer (my cell phone with limited minutes) and the couple of times I did answer (to get them to stop calling so much), they wanted to put ME on hold until a representative was available on their end!!! I finally went to the Bank branch and made a payment for my friend just to get them to stop calling. They waited a couple of weeks, then the calls started AGAIN because the account was still past due, with a little bit more owing than I paid!!! It was a point of ridiculousness, to say the least and I am EXTREMELY dissatisfied with the way BOA credit chooses to do business like that. I have an appointment to speak with their credit high rankers to solve this constant calling (which I intrepret as just short of harassment).

Someone from this number calls my mom at least twice a day trying to get her to let them deduct payment for a credit card from her checking account.  They claim not to have received a payment from her for several months.  They give her the last four digits of a card she does not have.  They can't even tell her what type card it is (Visa/Mastercard, etc) only that it's a Bank of America.  She refused to give them her bank info (although they already knew some details). She told them when they sent her a statement and something to mail them back with her payment, they couldn't do that.  Because there is none to mail.  When you call this number, it does not identify what company it is.

This person keeps calling me at work claiming to be a credit branch at my bank. They wanted me to "verify" my inforamtion and call this number to make payment plans for my credit card because it was past due. I had already paid a couple of days before the due date on my bill. They said that this number was a direct line to a Tonya and a Tanya. Never called this number and the customer service number they gave me which is 1-888-998-3413.

This number is a number to FIA Card Services. It is the in house collection agency for Bank Of America. You can verify it by looking on your statements in the MISC section and it will show the company is not a scam. They have several numbers to different past due departments.

5 days past due & 30 days past due (1-800-533-0231)
90 days past due is a direct line to a supervisors desk (423-283-5053)
and this is also the number for 120 days past due.

Customer Service is (1-888-998-3413)

Hope this helps.