800-708-6019

I received several calls from this agency late in the evening or early in the morning from an automated rep. The agency leaves messages for me to call back on MONDAY morning and then gave me a file number. I do not know what this is about or why they are calling me.

Caller ID: Unknown Name
Caller: Unknown Number
Caller Type: Collection Agency

asked for my name and file number. I hang up. I'm really getting abusive with them over the phone for wasting my phone time (cell phone. Can't the Gov't track who is licensed to use this number? They call even at 9pm which is illegal.

Constantly calls. Placed them on no call and they still keep coming.  How can we stop this harressment??

This number is automated and they call my cell severe times a week it needs to stop..

This is a collection agency and they will call until your account is resolved.  They are rude so beware and don't be afraid to stand up to them.  They will ask you if you would like to resolve the balance right then, but so no so you can work it out another way.

This company is beyond belief. They call and call my cell, at all hours (before 6AM and after 9pm); don't leave a "real" message, just that recording. When I do answer, it's still the recording and no one comes on. I don't have collections and can't get them to stop!

This is the second call I've received from this company stating that I have a debt with a cell company that I've never worked with.  They're randomly picking names and numbers of people with similar names.  Any ideas on how to get them to stop calling me for someone elses debt?

Collection agencies do not fall under the National Do Not Call Registry's restrictions.  Collection Agencies are governed by the FDCPA (Fair Debt Collection Practice Act); therefore, to cease calls, you will need to do the following:
(1) Send a letter to the agency via USPS Certified Mail with Return Receipt to cease calling you.  NOTE: A Cease and Desist is different than this request and may bring on additional and immediate unwanted actions.  Once the agency receives this, they are required by FDCPA to stop calling you, EXCEPT for the following:
§ 805. Communication in connection with debt collection
(c) CEASING COMMUNICATION. If a consumer notifies a debt collector in writing that the consumer refuses to pay a debt or that the consumer wishes the debt collector to cease further communication with the consumer, the debt collector shall not communicate further with the consumer with respect to such debt, except—
  (1) to advise the consumer that the debt collector’s further efforts are being terminated;
  (2) to notify the consumer that the debt collector or creditor may invoke specified remedies which are ordinarily invoked by such debt collector or creditor; or
  (3) where applicable, to notify the consumer that the debt collector or creditor intends to invoke a specified remedy.  If such notice from the consumer is made by mail, notification shall be complete upon receipt.
(2) File a complaint with the state's Attorney General's Office for which the company is located: http://www.usdoj.gov/usao/offices/usa_listings2.html
(3) File a complaint with your state's Attorney General's Office: http://www.usdoj.gov/usao/offices/usa_listings2.html
(4) File a complaint with the Federal Trade Commission (FTC): http://www.ftc.gov/ftc/contact.shtm
(5) File a complaint with the Federal Communications Commission (FCC): http://www.fcc.gov/cgb/complaints.html
(6) File a complaint with the Better Business Bureau (BBB) office for which the company does business: http://welcome.bbb.org/
(7) File a complaint with Consumer Sentinel:
   Consumer Sentinel
   600 Pennsylvania Avenue, NW
   Washington, DC 20580
   Website: http://www.consumer.gov/sentinel
Consumer Sentinel is a consumer complaint database maintained by the Federal Trade Commission. The database was created to allow law enforcement to track consumer complaints involving Internet cons, telemarketing scams and other consumer fraud-related complaints. Consumers can file complaints on-line on the website mentioned above.
(8) If you suspect fraud, file a complaint here, too: http://www.fraud.org/
(9) Post complaints in forums such as these used to identify the callers, especially those who are ignoring the FDCPA, to assist others in researching issues similar to yours!

By all means, please share this information!  They (Collection Agencies) rely on consumers not being knowledgeable and enforcing their rights, so don't fall prey!  And I highly recommend taking Dave Ramsey's Financial Peace University (http://www.daveramsey.com/fpu/home/) if there is one near you; very educational and enlightening!

TIP: If you are receiving calls from telemarketers or other scams, you may use some of the above links for filing complaints as well!

Other useful links/contacts/information:
FCC Consumer Fact Sheet/Unwanted Telephone Marketing Calls: http://www.fcc.gov/cgb/consumerfacts/tcpa.html
Filing a Complaint with the FCC: http://www.fcc.gov/cgb/complaints.html
FCC Contacts: http://www.fcc.gov/contacts.html
National Do Not Call Registry: https://www.donotcall.gov/complaint/complaintcheck.aspx

   Office of the Attorney General:
   Consumer Protection Unit
   1525 Sherman Street, 7th Floor
   Denver, CO 80203
   Phone: 1-800-222-4444 (in Colorado)
   Phone: 1-800-332-2071 (out of state)
   Fax: (303) 866-4916
   Website: www.ago.state.co.us

   Telephone sellers must register with the Attorney General at least 10 days prior to conducting business in the state of Colorado. See C.R.S. 6-1-303. A commercial telephone seller conducts business in the state if the telephone solicitations of prospective purchasers are made from locations in Colorado or solicitation is made of prospective purchasers located in this state. Telephone sellers should ask for the telemarketer registrar, who handles the registration.
   Consumers who do not want to receive uninvited commercial telephone solicitations may register on the Colorado and/or the national no-call lists. See “No-Call Laws” in this Resource Guide.

   General information about telemarketing fraud

   It is estimated telemarketing fraud costs consumers in excess of forty billion dollars each year. It can take many forms: phony prize promotions, credit repair scams, business opportunity and get rich quick schemes, and investment fraud. Also watch out for “sound-alike” charitable solicitations. Older Coloradans are often the ones victimized by telemarketers trying to take advantage of failing health or desperate financial concerns. Also check out the FTC Telemarketing Sales Rule, which can be accessed on the FTC’s website at www.ftc.gov.

   Protect yourself from telemarketing fraud

   Consumers can protect themselves from telemarketing fraud by:

       * Be suspicious of anyone calling your home or office promising prizes and awards if you agree to participate in their promotion. Most often, those prizes don’t exist.

       * Never give your credit card or bank account number to a stranger calling you on the telephone.

       * Never agree to purchase products sight unseen.

       * Don’t be pressured into participating by claims that “today is the last day of promotion,” or “you must act now or you will lose out.” This is usually just a ploy to get you to buy.

   Any commercial telephone seller must allow a purchaser to cancel within three days after the purchaser's receipt of the goods, services or property. You must deliver or send written notice and return any goods.

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CCS (http://www.ftc.gov/opa/1998/06/ccs.shtm)
Consumer Credit Services
Phone: 800-731-0121
Phone: 800-708-6019
Fax: 800-279-6989
61 W Utha, Ste.63
Las Vegas, Nevada, 89102
Alternate: Office/principal place of business located: 1504 S. Commerce St., Las Vegas, NV
(Mail sent to 61 W Utha, Ste. 63 gets returned "undeliverable")

CCS
PO Box 779
Needham Heights, MA 02494

CCS
Check Processing Center - 27
PO Box 55126
Boston, MA 02205-5126

Credit Collection Services
Two Wells Avenue, Dept. 587
Newton, MA 02459
(800) 708-5984

CCS' Attorney: Michael S. Kraft

We have also received this call several times a week. They ask for someone we've never heard of wanting to offer a business proposition.  Says if not this other person, to please stay on the line for further information.  IF I WANTED INFORMATION ON THEIR BUSINESS, I WOULD HAVE CALLED THEM!!!! STOP CALLING ME!!!!!!!!

I receive phone calls from this phone number several times a week at THE most inoppurtune times: i.e. saturday and sunday evenings. They never leave a message, and often times call several times a day, multiple days in a row.

I have never actually picked up a call from this number because I do not recognize it! If it was THAT important, they would leave a message.

this number is being called several times during the week and on sundays...this is not where the person being called lives....do not know anything about where the person lives....this is a private number that has been used for 30 years

i don't care if i do or don't owe anybody if they can't talk to me or leave a
mess. on my phone then they can keep on calling until the sun don't shine i
don't give a rats ass who they are..

Who belongs to this number. they call all day long.

I think this is a fraudulent company.  They called and asked for a payment on an account I have with another company but I called the other company that is collecting my debtand said we did not send your account to another company.  I cannot get a hold of them.

This is a collection Agency - http://www.ccsusa.com/

 The CCS Company
 Two Wells Avenue
 Newton, MA 02459

CCS.  They are calling for my 6 year old daughter.  VERY RUDE!  Collecting a debt for Quest Diagnostics

I have asked this company to relay all messages through the mail, and even tried to pay a debt that is being disputed to get them off my back, I dont get it.  The web site to pay online is so generic, I got no confirmation number, I got no email as I asked.  I am worried now of identity theft, AGAIN.  The debt is from an insurance agent who ripped all the customers off and left the office.  It amounts to 42.00.  MY god, what is this world coming to.  IT is riduculous.  What can I do

I have had this number call me at 2:15 in the morning!
I have called the Collection agency and they have no answers as to why there is a collection in my name, and when I asked for who it was originally from, they kept giving me the wrong name! I have called many times, and many times they have hung up on me!  Even if it is a collection agency, they should have operators who can answer your questions without getting scared and hanging up!

Ya  got a cal at 6:24pm, WTF I dont have ay debt! I dont eve have a credit card or anything. and the dates that they gave me on this fake website dont eve make sense. I was living in germany at that time! I ddnt even have this cell phone! Dont pay them its a bunch of bull!

This company called me on Sunday, 6-14-09 at 8:01pm.