800-810-9780

time-warner cable - customer service -

i got my new number 3 days ago, and i recieved this call

Received call on my answering machine.  Machine showed "Out of Area" and the number.  I read here that it could be Time Warner Cable.  I tend to believe that as I owe $3,467.91 to Time Warner for my phone, Internet, and TV service.
I won't bore you with the details as to how I was able to run my bill up so high.  I'll post here later to let everyone know the progress being made.

I received a call from 800-810-9780, when they left a voice message and they told me to call 877-230-8414 x8243, which I believe is a collection agency, Mercantile Adjustment Bureau. I called 800-810-9780 and Time Warner Cable answered the phone, they did not call me. I believe that the collection agency is calling under the 800 number somehow to hide who they really are so that you will answer the phone.

I receive this phone calls daily, I did not owe Time Warner Cable thousands of dollars just my monthly bill, when they called my house the phone rings and rings for like 5 minutes I think 6-9 ring is enough

DON'T answer if this shows on your caller ID.

Hi My [***],
Altho, my bill from Time Warner isn't as high as yours, I too get their "800" calls.

Some guy named BOB keeps calling someone that is not even kin to me and asking personal information about me like my phone #, etc.  I want this to STOP and if I can find out how to report this abuse I will have BOB put behind bars!!!!!  When the guy asks what it is concerning he hangs up quickly.  I think this is a SCAM that needs to be stooped!!!!!!

Hmmm Time Warner said if your account was in collections your service would be turned off, mine is working fine. I don't owe anything except for this months bill too. There is a post that said it was a company called Mercantile Adjustment Bureau making these calls saying it's Time Warner collections and if you pay over the phone now you won't be charged a fee, but if you make a payment to a TW Customer Rep you will have to pay a fee. When TW calls it shows a Time Warner caller id and a number that can be found on their site-bills, this OUT OF AREA caller id number does not show up anywhere for Time Warner.

Been contacted a few times I believe from this #, it's most likely time warner like everyone says. Apparently, I'm a month late on my bill! Hopefully there'll won't be anymore calls, just resolved the outstanding bill.

fraudulgulantcaller, Icalled TWC to so if there was anynumber of theres tied to this one but no, this is a scam and I hope others do not fall for it, be careful and never disclose credit card information to them.....

Calls my cell phone every couple of days.  When I pick up, there is no one on the line and the call disconnects in a few seconds.  Don't know who it is.

IF YOU HAVE BEEN CALLED or TEXTED BY MERCANTILE ADJUSTMENT BUREAU ON YOUR **CELL PHONE**, PLEASE CALL (626)683-8291.  THE MATHEWS LAW GROUP IS CURRENTLY FILING A CLASS ACTION LAW SUIT AGAINST MERCANTILE AND WOULD LIKE TO HEAR YOUR STORY.

If you have been called or texted for any of the following reasons, please call us at (626)683-8291:

-Being called on a cell phone number that you never provided to Mercantile

-Being called for debt you do not owe

-Being called in error

-Being called because you were listed as a reference

-Being called for a family member's or friend’s debt