800-936-2198

Call about late payment from PHH Mortgage Company.

PHH Mortgage Company calling as a "courtesy call" to remind me my payment is due.

Im not sure the deal with this "company", but they wanted to resolve a late payment, claiming to be the managing company for my mortgage. I have my mortgage payment on direct withdrawl from my checking account. When it came time for me make the payment, the company rep. said they could take the payment from my account, but needed for me to verify my routing and account number to ensure they had the correct one. As I was not born yesterday I told the rep. to tell me the numbers and I would confirm, they could not produce them. Legitimate? Probably not, I cancelled the phone call directly, beware of "mortgage management" agencies who do not have any of your personal information.

This is a legitimate company.  It is PHH Mortgage.  I know, because it is my mortgage company.  If you have a home loan through USAA, chances are, they are your mortgage company.  They really do only call me when I have a late payment.  If  you get calls and they are not your mortgage company, chances are, they have the wrong number.  I've had them for many a year.

Left message to call back. I did. the person did not know who I am and ask too many personal questions, like how many loans I got and there numbers. Strange conversation.

it might be a fraud co. calling from PHH Morgage co.'s #.

go to Spoofcard.com and it'll explain it in a smaller scale.

it's a legitimate company.  they only call me when i'm late with my mortgage payment.

This is a legitimate company.  I also have a mortgage with them.  They will definitely contact you if you have a late payment.

They do act suspicious, but they knew things that only PHH could know (like the exact amount of the check that I had mailed in just a couple days earlier, which was not the same as what I owed, and I had not told anyone else about that amount, and it was a new loan, and a new amount).  I am sure that it is legit, even if they act in a manner that seems like a phishing scam.  I would have hung up without telling them anything if I hadn't come here first.  I still refused to give out my social, though.

Try calling them back.  They outsourced everything to India.  So when you call with a problem you can't talk to anyone.

It's a mortgage company, they only call when they are late and if you have to call them back it's a hassel.  I just filed bankruptsy so I don't know why they are calling me, I'll have to refer them to my attorney.

The phone call starts as a recorded message.  "your call is important to us, please stay on the line."

It is a scam, they are looking for account info and routing info.

Anyone who posts otherwise is lying and certainly works to continue the scam. They are being investigated for identity theft. Please use the do not call registry to help block and report them.

It was PHH because I am currently late on only that one bill.
This number called me to have a recorded message tell me to hold and that they have an important message for me. Well, being a responsible person who wants to pay and bill that I may have overlooked, I waited for 2 minutes and the message repeated over 15 times. It finally told me that no one could take my call and for me to call THEM back. Hahahahaha. YOU CALLED ME, AND TOLD ME YOU WERE TOO BUSY TO TALK TO ME RECORDED MESSAGE!!!


LOL. FML.

It's Legit. If you went through Coldwell Banker Home Mortgage, it's their holding company also.

they called from their collections dept about, and  considering i didn't have a payment due for another month seemed like they struggled to explain why they called and then said it was their collections dept calling to remind me i had a payment due in sept.  Sounds suspicious

They already do have the routing # and checking account information in front of them//they will also provide you the confirmation #
It's just to confirm that the person who is making the payment is the right one

I have just received another phone call from this number. Call #2. I'm suspicious. But it is the time of the month, my mortgage company should have my check. Perhaps there is a legit concern. I called my mortgage company. Not the caller ID #. I'm preceding with caution. Never in 20+ years has my mortgage company called me. Be careful!

I have been getting daily calls from Mortgage Service Center for over six months. They are asking for Sue Beaver. I live alone and there has never been a Sue beaver at this address. It is very annoying because they leave a message and it causes my answering machine to beep. I don't know how to stop the calls. May daughter has called them many times at the number shown above and explained that there is no Sue Beaver at this address. They have assured her that my number would be removed but I still receive daily calls.

called regarding an acct. #  I do not recognize this

This company calls me 2 days in a row trying to collect mortgage which doesn't exist with them, They ask for your SSN's last four digits and the loan number.