813-283-4629

bill collection

After a brief, threatening phone call from a woman named Brenda Myers I got a phone call from my parents.  She had called me and I sent her to voice mail.  Apparently voice mail is not intended to be used for my convenience.  She demanded I return her call immediately.  Within a few short minutes she called and spoke to my father.  She demanded private information about me and demanded he call me immediately so I can return her call.

Brenda Myers works for Hunter Warfield, debt collection agency specializing in multi-housing, commercial, funeral care, and educational markets, based out of Tampa, FL.  She is rude and unprofessional at best.

Here is the link to their website:     http://www.hunterwarfield.com/v20/
Here is their contact information:  http://www.hunterwarfield.com/v20/_controller.cfm?event=contact
   Hunter Warfield
   4620 Woodland Corporate Blvd.
   Tampa, FL 33614
   Toll Free: 888.HUNTWAR
   Local: 813.283.4500
   FAX: 866.HUNTWAR

There is a reason this company is called HUNTer WARfield...

My husband received a call, but he doesn't speak english well. So they called me, and when I didn't answer because I was at work, they immediately called my sister. All within 5 minutes.

When I did return the call, the woman on the phone, Victoria, seemed nice. When I started describing what the situation was and how I in fact did not break my lease for the office made a mistake and acknowledged that I would not be charged if I moved out of the apartment early, she completely dismissed that I said anything about the lease and was telling me how 'human' she is and understands. Then went on to tell me that does not allow me to break my lease. She asked me to read again to her what it states in my lease.

Then I asked if it was possible for them to take me to court for this, or vice versa, and she said yes but you'll have to pay court fees (and all that other stuff, I can't remember her exact words). I decided to keep the information in my lease to myself and seek a lawyer, and when I stated this she yelled, "oh come on!" Then said, "I'm putting in the request for court." AND HANG UP.

I called again and a woman named 'Sarah' answered and when I asked to leave a message for Victoria (who apparently left the office 5 minutes ago) she said, "Mrs. Hassaen, really? Is that necessary." When I asked again who was on the phone she made me sound ridiculous for thinking it was Victoria (but I never said that). I just asked again to leave a message and she said fine. I said that I would like Victoria to know that when she said she would like to be be courteous and not cut in while she spoke she would give me the same common courtesy, and didn't. And that I did not appreciate her hanging up in my face. Then 'Sarah' started to blow up on me and I asked for a manager.

John Smith answered the phone and after talking for a long time said he would take this seriously. Yet he never asked for her name, so I reminded him of this and he said, "yes it's right here, Laura" then I said no, and he said, "okay, Victoria Davis."