866-386-4361

No voice message was left.

A welcome recording from Clear a week after I signed up.  If anyone from Clear is reading this, you may want to reconsider whether this is what the company is really going for.  I mean, nothing says Welcome quite like waking a person from a sound sleep, leaving no message, and then calling again every couple hours, just to finally subject us to a recording instead of a real person.

Who the hell does Clearwire think they are?  Does anyone want to be spammed by some idiotic robo-dialer ?  Do we really need a recording telling us all the wonders of their lame product?  A product that isn't working well anywhere except the demonstration booth at the local mall?

Maybe they could make robo-calls telling us why the coverage map is so disconnected from reality ?  Why they don't have mac drivers ?  Why they have to add Sprint EVDO to the system because their coverage is almost non-existent, but they are going to charge us more money each month, just to get something that works, although at much lower speeds than they claimed for WiMax.  

And when you call them, and tell them you don't want anymore cr*p calls, do they have a way to comply with your request?  Apparently not.  Even the slugs at AT&T have a mechanism for that !  Congratulations Clearwire, you managed to screw up worse than AT&T on something.  

Take my advice folks - WiMax is not ready for prime time.  Constant drops, poor coverage, spotty performance - and good luck with the USB modem indoors.  

Clear is clearly not the answer anytime soon.  I was going to cut them some slack to see if things got better, but after this call, and their telling me that they had no way to stop tele-spamming me in the future (I think that is a violation of Federal Law, btw), anyway, after all this, I think I'll just go ahead and cancel my Clearwire account.  

Thanks goodness I still have my Verizon EVDO modem, which has worked beautifully everywhere I have ever gone with it these past two years.

Our law firm has filed a class action against Clearwire claiming that robo-calls were made to customers' cell phones in violation of Washington law.  If you received such a call, we would like an opportunity to speak with you about your experience.  Please call Rob Williamson or Kim Williams at 206) 780-4447 or write to us at 187 Parfitt Way SW, Suite 250, Bainbridge Island, WA  98110.