866-879-0179

Have no idea who these people are.  They have taken $60 from my BOA account.

they have done the same to me. it seems to always be out of BOA accounts... is there some connection with the bank?

Me too;  I am embarrassed to say $560, and probably more.  There is more than just this website with people who have been robbed, and how many people do not post.  This is a BOA problem.  I am contacting the media.

Same situation as a BoA customer.

i just typed in the number on a search engine, hoping i wudnt be sent to a website like this. so its BOA only? not sumthin that cudve happened when i used the card?

It's an insurance company that makes offers to BOA customers. Apparently they have been taking $20 out of my bank account since September of 2006 and I just noticed this. I never accepted or got any papers. I'm personally calling fraud and gonna try to get the money back.

The same thing, I'm a BOA customer. They call me to offer me an insurance but they never send me the papers. I call the same number and cancel the insurance right away. Hopefully it's going to work or I need to cancel my account....

Same thing happened here to my g/f's account.  She didn't sign up for anything and wham its out.  I had thought it was doctor's bills coming out this entire time till she was watching stuff right beside me.

i just figured out my mom got a call from an insurance which said they were going to send something and she said ok. now they are taking out $40 but this is the first time they do it and I don't like what i found on the internet. It says ACH hold Smartstep on my bank account but the when u call the number it says something diffrent. Dose anyone know how to stop it?

i just found out today 3-7-08 and it was the first withdraw and the number i called just keeps saying they're closed and their hours are 7am to 8pm and i called at 8am and nothing. i am going to cancel my BOA account and find a new bank.

same thing
boa account

I've been getting ripped off by these [***] as well through my Bank of America account.  This is the SECOND TIME I'VE VERBALLY REQUESTED TO BE TAKEN OFF THEIR UNAUTHORIZED "SERVICE" AND THEY'VE COMPLETELY IGNORED IT.  $20 every month!!  Good work Bank of America - you've just destroyed your chance with any recommendation from me EVER and I will be trying to convince as many people as possible to close their accounts with you.

I will be filing complaints with every bbb type organization as I can about this company as well as Bank of America for not investigating this.

Wished I would of  checked this out,theyre hitting my BOA account too,Went to the bank & stopped payment & showed the bank president all the complaints with this phone number,they said it would take 2 weeks to replace moneys, but if the company dosent BOA will, called 1-866-879-0179 yesturday..I got an answer,as of today I get a busy signal every time I call

Smart Step Insurance has been taking $20/monthly from my Bank of America account since December 2006.  When I called they said an agent contacted me in December 2006, and I authorized a $100,000 Accidental Death Insurance.  I was out of town all of December, and never authorized anything.  I visited my Bank of America Branch today, and they gave a number to call to report fraud.  They said they have no contact with any Bank of America subsidiaries.  I intend to pursue this until I receive 22 months of payments they took out of my account without my authorization.

This place as taken 20.00 from myt Bank Of America checking accout online!!!!I want them here in front of me!, Who the heck gicves these people the right..I want to sue!

Thought I was signing up for free trial. Got disability through work, so didn't need this-
and it's VERY expensive.  $40 a month. Plus I never received any info from these people. Not even
sure legit. Cancelled today. They tried VERY hard to talk me out of it. Got a cancellation
#. We shall see.

Same thing happen to me a Bank of America customer too.  I 'am so mad. Smart step insurnce have been taking $20.00 out of my checking account every 5th of the month since Aug 2006 and I just found out Nov. 17, 2008.  Bank of America said that they could only refund me back $60.00 WHAT!  I want all of my money back.  I never agreed to any life insurance policy, never received any paper work let alone a policy number. I called 866-879-0179 and the agent said " hello and thank you for being a Bank of America customer".  I'am talking to a lawyer and the press.

I initially received a phone call from 1-866-822-7583. The so-called "associate" sounded completely illiterate. She attempted to describe some type of insurance and I immediately said I was not interested! The scary thing is that the phone number was listed as Bank of America on my caller id!! She then gave me the 1-866-879-0179 number as call back info.

After reading all of these stories, I called that number and asked to be removed from their list. They answered my call by saying "Thank you for calling Bank of America. How can I help you"!! I also called BOA and filed a formal complaint with the fraud department. I still feel as if this isn't enough. These people are not only stealing money from BOA customers, but they literally stole the identity of the bank as well!

So far, no suspicious charges on my accounts. I plan on keeping a closer eye on my info and telling everyone I know about this scam!! Is there anything else we can do as BOA customers (or former customers)?

go to BBB website and file a complain.

BBB are helping people who are being Smart Step Insurance victim.

the same thing has been happpening to me ..they have been taking money out of my account for the bast 15 months causing me to over draw since i just realized now..were taking this to the times because this is cleary fraud and a major problem.