877-277-5554

The keep calling my house!

This is a debt collection company which operates under the following names: CPS, CPS Security, Check Plus Systems, CPS Inc, CPS Corp. They have been hounding me for a debt owed by another person whose name is almost identical to mine. I found their physical address: 9901 IH 10 West Suite 665, San Antonio, Texas, 78230.

if you are being called on a cell # they can come in under a different number such as 800-849-9380.  When you call this number back you are told that it a number that has been disconnected yet they will leave you a voice mail with a county code reference number and they ask you to call them back at 877-277-5554.  I am bombarded with these calls and when I tell them I am not the person they are looking for and ask to remove my number they agree but I still receive the calls.  This started a year and a half ago.  They have called in under several different 800's.  They do not always leave a voice mail.

returned a telephone call to this debt collection department (877-277-5554) to correct an error in their records. I was being called regarding account: 061439. The person associated with the account, Linda Trainer, must have had my phone number years ago. I do not know this person and unfortunately have the privilege of having her old phone number. I have received several calls regarding her in the past and have always tried to assist companies by informing them that this person no longer has this telephone number.
I attempted to reach the customer service agent to correct the issue. My son is sick today and when an agent did pick up, the man said in a rude tone, "Is that a god-damned baby crying?" and promptly hung up the phone. I called back and when I was connected, it was the same agent. I asked if he was the person whom I had talked to earlier. Again, he hung up. I called a third time and talked to a female agent. She hung up on me. I called a fourth time and finally was allowed to talk. I informed the person of the phone number issue and she deleted the phone number or record. I wasn't satisfied, so I called again and asked to speak with a manager. I was transferred to the voice mail of the man who commented about the crying baby. I left a message that reflected my anger with him. I should have been more professional with my comments; however, I was angry that he would treat anyone in the manner that he treated me, let alone a person trying to assist his company with debt collection.

I wonder if this is the way that all of their clients are treated. Isn't debt collection hard enough without making clients angry and forcing them to call back five times to resolve issues?

I've never had an experience like that. I've never dealt with such vile people in my life.