888-211-1313

unknown caller keeps calling without leaving message.

It's the electric company (National Grid) trying to tell you they are going to disconnect your service if you don't pay them...

This number is national grid telling you that you have a past due balance

number calls at 5 am, 7am, 2 pm, 10 pm, enough please.

It's National Grid, telling you that their collections department thinks you didn't pay them. They call if you owe them money, or if you only paid them recently and their payments department knows that (and maybe even sent you confirmation) but their collections department hasn't found out yet.

In other words, it's a bug in their financial systems software, which was probably developed by $2 an hour idiots in India, and they wonder why Americans are having a hard time paying their bills.

I got a call yesterday. Looked up the number. Paid online. Got a confirmation via email. Today they called again. I hope they don't shut off my electricity. They don't care. They've bought and paid for my state AG.

i just got a new phone and every hour of the day and night they call me. they wont stop and i have already paid my bill.

Stop calling, National Grid! And where the hell you calling from? 888 this bill was paid days ago and only a week late, get a life! And stop harassing people it's ridiculous! They should forbid this behavior! National Grid is a horrible company, they don't even help you on a payment plan when you need help, found out we had an 800. bill from a previous address from a divorce 8 yrs ago and at the new address, they turned on the service didn't say a word and bam! slam! The bill came that month, had no clue about the bill, great way to start a new life together with someone..they wanted 3/4 up front or they would shut you off they suck! I still didn't believe my friend even owed this money I think he got screwed.. watch out for them... honestly

YUP. Paid the bill and just got a shut-off notice in mail.  WTF ?!

Some needs to stop these people this is harrassment. Call once leave a message not 10 frigging times a day!! With no message!!!!!

Same thing happening to me. Paid my bill and still receiving the annoying calls at least 5 times a day without a message. After ignoring the calls they finally left a message. Tried to call back and they had me on hold for 20 minutes.

They called after being 2 days late. Really!?? I hate Nation Greed! We should sue them for taking on that scam of a "delivery charge". It more than doubles my bill every month-that "fee" is more than my consumption! If that's not a scam, I don't know what is!

I got the same call yesterday. My payment is only a few days late. I found that to be odd and what makes it worse is that I just saw on the news that there is a scam going on with them as well. The only difference is that the scam call area code is 617 not 888. Just beware and don't give any personal info over the phone.

Called them after they called my phone four times while i was at work. Told the guy i already sent payment. He starts telling me i can pay by check over the phone or credit. Again i explain i sent payment. He told me i had to pay twice! He may have that kind of money not me.

This is a SCAM!!! Don't pay anything or give them information.  National Grid would not be calling you via this number.  If you paid something call your credit card company or bank immediately!!!

This Nat grid is telling me that they will shut my electric off!!! I live in a beautiful apartment complex with all utilities included!!! This is a spam that was showed on channel 10 news!!!

All you do is call them back To bypass all the automated crap just keep saying operator AND NOTHING ELSE, no yes or no confirmations just the word operator every time the automated message starts to talk. This will quickly get you will get transferred to a CSR (Customer Service Rep) and then you will want to stay on hold as long as it takes to deliver this message.
When they answer, they will ask about the accounts YOU TELL THEM none of that is relevant because you're calling about the number they just called you from. And you proceed to tell the rep very nicely, but firmly, I know you're just doing your job so this isn't being directed at you so please don't take offense to what you're about to say and that the message is directly for their superiors and to put what you're about say into the computer or account or however your system is set up to take messages:
(YOU NEED TO NOT LET THEM INTERRUPT YOU AND IF THEY TRY JUST KEEP TALKING) an this is what you say:

We Deal directly with National Grid ourselves, so you need to stop calling people with messages about overdue accounts, bills they owe, asking for payments, and whatever else you're being told to do. This number has been reported to the authorities and your superiors need to stop having the people that work for them calling people from this number. That is the end of this discussion.

HAND UP and end the call

Next you call the local police and explain to them the phone call you just received along with what number it is and what you just explained to them, and that they might want to make people aware that this is going on, and if they do call again to notify the police so they can start a case against this.

That will usually end the problem.

Of course you also really have to deal directly with National Grid when saying that because you cannot file a false report.

Always calls. Never leaves a # or voicemail.

They have been calling from early AM to late evening. They never leave a message.  As soon as I answer, they hang up.  If it's someone collecting from National Grid, I don't understand it as we are not overdue or anything, always current on our payments and even now, we just got our bill and it isn't due until the end of the month.  Very frustrating as they call when I am resting and I have been quite ill lately.

national grid announced on the local tv news show that they do not call their customers for payments.  they do it via the mail.  this company has been calling for 3 months but my bills are paid prior to the due date.  they even tried telling me they could not find my account and needed to search via my soc sec #. they also wanted my address, duh!!!  think this bogus company hacked national grid!!!!!

national grid announced on the local tv news show that they do not call their customers for payments.  they do it via the mail.  this company has been calling for 3 months but my bills are paid prior to the due date.  they even tried telling me they could not find my account and needed to search via my soc sec #. they also wanted my address, duh!!!  think this bogus company hacked national grid!!!!!