951-729-8677

Woman with strong accent said she was "customer service" calling about the copier. She said they are going to send out a new manual and updated information.  She asked for the model number and I told her if she was from our copier company they would know the model number.

This has been going on for years.

How can these poor people live with themselves?

Same here - exactly.  Years ago they used to call with a different excuse, but with the same tag line, " can you just give me the model # on the front of your copier?".  It used to annoy the hell out of me, then I decided to have some fun and proceeded to make up some long winded phoney number#.  You should've heard the confused responses I used to get.  I got a phone call today about sending a new manual and when she asked for the model # I said, "oh sure, hold on a minute" and promptly hung up!   Laughter is good medicine!!

New employee who was trained well received one of these scam calls the first day on the job and knew exactly how to be a firewall.

No information was provided, and scammer was not successful. Scam caller was an Indian-sounding woman. The drop-down menu should have Scam as a selection.

Received a Phone Call from this number, asking for copier model number. Be careful and don't give out any information about your printer.

Useful information:

http://www.techrepublic.com/article/teach-you ... er-scam/5034037

Do something about it, report them to FTC! (below is quoted from link above):

"FTC resources
If your business falls victim to the “phoner toner” scam, you should report the fraud to the FTC. To file a complaint, call toll free, 877-FTC-HELP (877-382-4357), or use this online complaint form. The FTC enters complaints regarding telemarketing, Internet scams, identity theft, and other fraud into an online database called Consumer Sentinel, which is available to civil and criminal law enforcement agencies both in the United States and abroad. The FTC’s Web site also contains a number of articles that can educate the public about common deceptive practices. In addition, the National Fraud Information Center can be reached toll free at 800-876-7060.
"