972-550-5000

Recieved a call from 972-550-5000.  The caller would not identified himself.  Very abrasive and continued to inform him that this is a place of business. He continued to call and become very rude.

Recieved a call from "Ashley" stating this was not a sales call. Urgent that I call back.  (you could hear many voices in the background-definately telemarketers).  She said if we didn't call back they would take further action.
Well let them keep calling and I will take further action!!!!!!

This phone number belongs to the corporate office of ACE Americas Cash Express located in Irving, Texas.  If you get a call from this number it is probably about a loan that either you or someone you know has taken out and defaulted on.  Possibly someone you knew got a loan and used you as a reference.  Or, a call from this company is about a check that has returned for some reason.  So, if you have never gotten a loan from ACE or never cashed a check there then don't sweat it.

Call from 972-550-5000 and no one answered ...

A man called and left a message about someone I knew and wanted me to call him back and it was urgent. I did and got his voicemail on which I asked him to call back but he never did.

What Remedies Are Available If The Debt Collector Violates The Law
Under the Fair Debt Collection Practices Act, you have the right to sue a debt collector in state or federal court within one year from the date of the violation. If you win, you may recover damages in the amount of any losses you suffered as a result of the violation, plus an additional amount of up to $1,000.00. You may also be able to recover court costs and attorney fees.

If the same debt collector has engaged in unlawful conduct with a number of consumers, it may be possible to find a lawyer who will file a class action lawsuit.

Where Can I Report Legal Violations By Debt Collectors?
In most states, you may report the agency's conduct to the state Attorney General's office.

You may also contact the Federal Trade Commission (FTC) if you have a problem with an out-of-state debt collection agency.

Federal Trade Commission
One Bowling Green Ste. 318
New York, NY 10004

What Restrictions Are Imposed On Collection Agencies By The FDCPA?
The FDCPA restricts debt collectors from engaging in conduct including the following:

•Contacting a third party who does not owe the debt, such as a relative, neighbor, or your employer. Co-signers to the debt, however, may be contacted by the debt collector;

•Threatening to refer your account to an attorney, harm your credit rating, repossession or garnishment, without actual intention of action on the threat. Please note that a debt collector may warn you of an actual impending intention to refer your case to an attorney or to report your debt to a credit agency. What they cannot do is use a false threat to try to intimidate you into paying;

•Making repeated telephone calls or telephone calls at unreasonable times. The act defines unreasonable times as contat before 8:00 AM or after 9:00 PM, unless you have given the debt collector permission to contact you during those hours;

•Placing telephone calls to an inconvenient place. For example, contacting you at work in violation of a policy by your employer that is known to the debt collector or following a request by you that they not contact you at work;

•When placing a telephone call to you at work, informing your employer of the purpose of the call, unless first asked by the employer;

•Using obscenity, racial slurs or insults;

•Sending letters which appear to have come from a court;

•Seeking collection fees or interest charges not permitted by your contract or by state law;

•Requesting post-dated checks with the intention to prosecute if they bounce;

•Suing in courts far removed from your place of residence;

•Making certain false representations in association with efforts to collect the debt, including the false claim that the person contacting you in relation to the debt is an attorney, falsely claiming to have started a lawsuit, using a false name, or using stationery that is designed to look like an official court or government communication;

•Using false claims to collect information about the debtor, such as pretending to be conducting a survey;

•Threatening you with arrest if you do not pay the debt.


What Must The Debt Collector Tell You About The Debt?
Within five days of their first contact with you, the debt collector must send you a written notice telling you:

•How much money you reportedly owe;
•The name of the creditor to whom the debt is owed;
•That unless you, within thirty days after receipt of the notice, dispute the validity of the debt or any portion thereof, the debt will be assumed valid by the debt collector;
•That if you dispute the debt in full or in part within that thirty day period, the debt collector will obtain verification of the debt and mail it to the consumer; and
•That upon your written request within the thirty day period, the debt collector will provide you with the name and address of the original creditor, if different from the current creditor.The first notice must also include a warning known as the "Mini-Miranda Warning", which must state that the communication is from a debt collector and that any information obtained may be used to collect the debt. Except for pleadings associated with a legal action, all subsequent communication from the debt collector must also include this warning.

ACE has called me numerous times.  They said that Tony, (an old friend of mine) used me as a reference, and has defaulted on a loan.  I've told them several times that Tony moved to California last summer, and I have not heard from him since. Then the caller gets angry and says that I need to find Tony and make him call them back.
Are these people crazy?  Why should I look for him?

I think I found a solution though.  The last time they called and were rude to me, I asked them to "hold on".  I put the phone down, and went out to lunch.  When I got back, they had hung up.  
I wonder how long they waited before they gave up?  Funny...I haven't received another call.

I don't suggest doing this if you owe them money, but if they are calling you for someone else's debt, try it.  It worked for me.

I want to know who are this people that keep calling me.i dont appreciate it that they call me every five minutes.

That is definately ACE CASH EXPRESS at that number. I have a pending lawsuit against them for multiple violations of PENNSYLVANIA law all in connection with the collection of an alleged debt.  If you live in PENNSYLVANIA and are receiving calls from ACE, chances are they are recording your conversation with them. Problem with that is, in Pennsylvania, it is a violation of the state wiretapping act to intercept or record a telephone conversation with out "prior consent" of all parties.  Its's a Felony 3 violation punishable by up to seven years in prison.  The details of my case against ACE is outlined here:  www.isuedacecashexpress.com

called me 6 am asking for someone unknown....i told to she was stupid [***] calling people at 6 am. wish i had her home number.

I guess I was lucky. I got a call from someone at this number yesterday & since I still get calls from numbers I don't recognize, I waited for the caller to speak. (Some are just robocalls).

I can see where debt collectors would get nasty, as there are people who can't pay or refuse to pay. They don't know who they're talking to so they probably assume they've reached the person in debt no matter who answers.

However, I discovered that in Texas at least, the "limit" on interest is 100% for these types of companies. You must be desperate or just plain stupid to agree to that.

In my case the caller was courteous & asked for a name I've figured out was the previous owner of my phone number. I believe this person is a different ethnicity from mine, perhaps that is part of why the caller I had took my word that I'm not who they want & don't know the person. I was told my number would be removed from their account.

Unless I continue to get calls as I see others have.

ACE America showed on caller ID, there was a message left which was just someone typing on a keyboard then hung up.

I was givin a check i cashes at ace the boy who took my check called bank to make zure funds were there.so he cashed check. Week later im getting calls im going to jail now Richard Kace is his name said the check bounced i said hold on person who wrote me check got on phone said ok he will pay tje $75.00 on wed.mr kace said no today go pawn something and get up to ace amd pay it or you all go to jail. Lol,,ok well you scared that old man but not me. As of today i still get threats and the peraon who wrote check made an agreement so i should be in the clear right? Guess not now the calls go to v.mail because i had to block them 7 calls a day and he is threathing now my family who are these people to do that??? As far as i am concerned the person who wrote check said he will pay it to that man and he should leave me alone the kid at ace called tje bank to make sure funds were there and they were now total is $350.00 for a $50 check,hmmmm Richard keep threathing my attorney likes the more u call the more money WE GET PER HARRASSING CALL.

Not this number that keeps on calling but the one that do gave me this number of verification to call this 972 number in order to gets a loan if i was thinking they were a fruad so he gave me this number to contact i jus wanna know who are these people cause i contacted the Ace Cash Express and they told me they dont offer loans in Mississippi but this one guy said they only offers personal loans in mississippi and NOT BUSINESS LOANS.. OKAY WHATS THE DIFFERENCES ????/? CAUSE IM NOT UNDERSTANDING... SOMEONE PLEASE TELL ME WHO ARE THESE PEOPLE THAT KEEP ON CALLING TRYING TO GET MY PERSONAL INFO AND THEN AGAIN IF THEY CALLED ME SAYING I CAN GET AN LOAN WHY DO I HAVE TO GIVE THEM MY ROUNTING# AND THE REST AND THEY 'LL HAVE TO SEND IT OVER TO COLLECTIONS AND APPROVE IT I DONT GET IT SO PLEASE SOMEONE TELL ME