01422324528

these people from CRS keep calling and texting. its really annoying! who can i report them to??

Yes to the OFT: http://www.oft.gov.uk/about-the-oft/legal-powers/legal/cca/debt-collection

Debt collection complaints for Credit Resource Solutions Limited Licence Number: 0536459

If you are an adviser or third party organisation and you would like to complain to the OFT about the debt collection practices of creditors and/or their debt collection units, as well as external debt collection agencies, please download and complete the complaint form (Word 123 kb) http://www.oft.gov.uk/shared_oft/business_lea ... mplaintForm.DOC and return it to the OFT at the following address:

Enquiries Centre
Office of Fair Trading
FREEPOST
London
EC4B 4AH

Email: enquiries@oft.gsi.gov.uk

The OFT complaints evidence checklist (pdf 90 kb)http://www.oft.gov.uk/shared_oft/business_lea ... nceadvisers.pdf  may be helpful when dealing with complaints against traders collecting consumer credit debts. It can be used alongside the OFT's debt collection guidance and the complaint form.

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Credit Resource Solutions Limited Company Data:
http://bizzy.co.uk/uk/04690879/credit-resource-solutions
http://www.companiesintheuk.co.uk/ltd/credit-resource-solutions
http://level-business.s3.amazonaws.com/documents/accounts/XQEEFM3J.pdf  (Accounts)
http://whois.domaintools.com/creditresourcesolutions.co.uk
Domain name:
      creditresourcesolutions.co.uk

  Registrant:
      Credit Resource Solutions

  Registrant type:
      UK Individual

  Registrant's address:
      Lamb Lodge
      Pob Green Lane
      Uppermill
      Oldham
      OL3 6LN
      United Kingdom

CREDIT RESOURCE SOLUTIONS LIMITED
46 PRESCOTT STREET
HALIFAX
WEST YORKSHIRE
HX1 2QW

Directors
JULIE CALVERT
THE OLD WHEEL HOUSE, BRANCH ROAD BARKISLAND, WEST YORKSHIRE, HALIFAX HX4 0AD
Position:
7 Years
Appointment date:
06/03/2004
Type:
Secretary
Occupation:

ANDREW MARK CALVERT (47)
THE OLD WHEEL HOUSE, BRANCH ROAD BARKISLAND, WEST YORKSHIRE, HALIFAX HX4 0AD
Position:
7 Years
Appointment date:
06/03/2004
Type:
Director
Occupation: DIRECTOR

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OFT Register Search:

Application / Licence Details
Licence Number:
0536459
Licence Status:
Current
Current Applicant / Licensee:
Business Name    Company Registration Number
Credit Resource Solutions Limited    4690879
Categories:
Debt collecting
Provision of credit information services, excluding credit repair
Right To Canvass Off Trade Premises:
No
Trading Name(s) (Current):
Credit Resource Solutions
Issued Date:
08-Jun-2003
Date Maintenance Payment Due:
07-Jun-2013
Legal Formation:
Body Corporate (incorporated inside UK)
Current Individuals that run the organisation:
Name    Position
Andrew Mark Calvert    
Julie Calvert    
Historic Individuals that run the organisation:
Name    Position
Daniel Alexander Eaton    OFFICER
Keiron Matthew Teather    OFFICER
Richard Neill Stringer    OFFICER
Nature of Business:
Debt Collection
Other
Current Address(es):
Address Type    Address
Correspondence    1855 Building, Discovery Road, HALIFAX, West Yorkshire, HX1 2NE, United Kingdom
Principal Place Of Business    Rousemount House, Rosemount Estate, Huddersfield Road, Elland, HX5 0EE
Historic Address(es):
Address Type    Address
Principal Place Of Business    1855 Building, Discovery Road, HALIFAX, West Yorkshire, HX1 2NE, United Kingdom
Principal Place Of Business    46, Prescott Street, Halifax, West Yorkshire, HX1 2QW
Registered Office    Lamb Lodge, Pobgreen Lane, Uppermill, Oldham, Lancashire, OL3 6LN

===============================================================================

They also run:

SG PRIVATE CLIENTS LIMITED
THE OLD WHEELHOUSE
BRANCH ROAD
BARKISLAND HALIFAX
WEST YORKSHIRE
HX4 0AD

Age
11 years
Registered in England/Wales
03995854
Nature of business
7486
Call centre activities

Directors
JULIE CALVERT
THE OLD WHEEL HOUSE, BRANCH ROAD BARKISLAND, WEST YORKSHIRE, HALIFAX HX4 0AD
Position:
7 Years
Appointment date:
06/03/2004
Type:
Secretary
Occupation:

ANDREW MARK CALVERT (47)
THE OLD WHEEL HOUSE, BRANCH ROAD BARKISLAND, WEST YORKSHIRE, HALIFAX HX4 0AD
Position:
7 Years
Appointment date:
06/03/2004
Type:
Director
Occupation: DIRECTOR

===============================================================================

Mark and Julie Calvert who run this scam company - see:
http://www.google.co.uk/search?q=Credit+Resource+Solutions+scam

treat their workers badly and unfairly:
http://www.lease-a-finance-director.co.uk/blog/emploment-tribunal/21042011

In Clarke –v- Credit Resource Solutions, a Tribunal holds that an employee had suffered a detriment and had been unfairly dismissed for taking time off work to arrange emergency childcare.

Background

Under the Employment Rights Act 1996, an employee is entitled to take a reasonable amount of time off work in order to take necessary action to deal with certain situations affecting a dependant (such as a child, spouse, partner or parent). This right applies to all employees irrespective of length of service. It includes situations such as a breakdown in childcare arrangements.

In exercising this statutory right, an employee must tell their employer the reason for their absence as soon as is reasonably practicable and how long they expect to be away from work. If permission is refused or if the employee is subject to a detriment or dismissal for having taken dependant's leave (or seeking to do so), an employee is entitled to bring a claim in the Employment Tribunal.

Facts

Mr and Mrs Clarke were employees of Credit Resource Solutions (CRS). Mrs Clarke's mother usually looked after their children during working hours. However, on one occasion in 2010, Mr Clarke sought to make alternative childcare arrangements when Mrs Clarke's mother unexpectedly fell ill. On this day, Mr Clarke dropped Mrs Clarke off at work and left to find another relative to care for the children. Mrs Clarke informed Mr Clarke's line manager that he would be in as soon as he had taken care of the situation with their children.

Mr Clarke arrived at work at 10 am, 30 minutes after his contractual start time. When he arrived at work he was asked to sign a 'late form' stating that "I {name} agree to being late (sic) and that one hour will be deducted from my salary at the end of this calendar month." He refused to sign the late form but at the end of the month his payslip showed a deduction of one hour's pay. Mr Clarke pursued the issue with the wages department and became very agitated. The next day, the Finance Manager complained about Mr Clarke's behaviour. This resulted in Mr Clarke being suspended and invited to a disciplinary hearing.

At the disciplinary hearing, Mr Clarke was told that unless he signed the late form, made a written apology and accepted a final warning, he would be dismissed for gross misconduct (on the ground of a refusal to carry out a reasonable instruction and for threatening behaviour). Mr Clarke refused and was subsequently dismissed for gross misconduct.

Mr Clarke issued tribunal proceedings, claiming that he had suffered a detriment and had been unfairly dismissed.

Decision

The Employment Tribunal upheld Mr Clarke's claim. It found that Mr Clarke had validly exercised his statutory right to take time off in order to make alternative childcare arrangements. It was held that he had suffered a detriment in two respects, by having one hour's pay deducted and by being put under repeated pressure to sign the late form, in addition to being unfairly dismissed.

The Tribunal noted that Credit Resource Solutions' 'Time off for Dependant's' policy stated that, although the statutory right to time off was unpaid, discretion might be exercised to pay an employee depending on the circumstances. However, none of Credit Resource Solutions' witnesses had been aware of this policy when they were pressuring Mr Clarke to sign the late form and the Tribunal found that Credit Resource Solutions' policy was not, in any case, sufficiently clear.

Commentary

This decision is a Tribunal decision and it is not binding on other Tribunals. However, it is a useful reminder to employers of the importance of understanding the scope of an employee's statutory right to time off to care for dependants.

In this case, the Tribunal adopted guidance which had been issued by the EAT in a previous decision in considering whether the reason, or principal reason, for Mr Clarke's dismissal was 'connected with' the fact that he had exercised his statutory right to time off to make emergency childcare arrangements. The guidance issued by the EAT was that this should be interpreted widely and in a pragmatic, common-sense fashion.

This decision also highlights the importance of bringing any company policy/procedure to employees' attention and ensuring that managers are aware of the way in which the policy operates/the circumstances in which they may exercise discretion.

i sorted them out after days of calls  told them the number they were calling was my 11 year old daughters and accused them of being peadofiles got no more calls from them!!

Anti Crs i would advise you that you are incorrect in your statement about maximum contact of 3 times a day i would advise you to get your facts before discussing on a forum

Phone me at least once a day every day - including sundays and at any time of day or night.  When have answered in the past just got silence. Downloaded a call blocker app to my smartphone (don't have a landline) nso now when they phone I get a bleep and it is immediately rejected - they will never get through again.

Keep getting calls from this company - automated message and if you don't anser the call then it leaves a automated message on myu answaphone which I have to pay money to delete! P****d off!!!!

Keep getting messages saying it's Gary from CRS contact my team for a home visit within the next 48hrs I ain't even got a [***] home......Who are they or is it a big con

01414134648 and another one for these also a 0161 number as well,these keep phone & texting even when told they have wrong number and I am the person they want total scam

should read when I am not the person in last reply

you are correct they have already phone 4 times today by 11.56 am and I have told them that I am not the person they ask for and not their phone num

I've had 2 messages and two calls from them on 1444449165, telling me to call them urgently as they need to speak to me- I'm 17 I don't have any debts!

Here her I couldn't say any better my self I too am being bombarded with with phone calls about a policy I have never had. This has been happening since October 2013.

whos [***] r u ? stop [***] call this number.