01903881430

a very pleasant man rang at 8.30 pm reminding me that our sky box was out of warranty and wanted me to pay sixty pounds by credit card to cover the box and dish for a year.when i expressed worry re a scam he gave me a company house number and two tel nos so i could ring back.decided to look the company up on google and the details tally but then i saw this site.although some people seem certain that this is a scam oters think it is a legitimate company.the guy rang back while i was still reading the comments and i decided to say i had changed my mind.he didnt press me and rang off pretty quickly.so is this a scam or not?still a good rule not to give credit card nos over the phone when they have called you.wonder if they would send info in the post?if legit they should!

Think the firm may be I.D.S try 01903 881  431, noting they do not answer the phone or accept letters which have to be signed for.

They target elderly people late at night, bit like muggers really

Independent Digital Services LTD
Longmace House
Mill Lane
Arundel
West Sussex
BN18 9AH

Note some  banks consider them to be a good firm to throw money at

Missed a call from this number today, checked it out before trying to call it back - really glad I did, thanks everyone!!

Caught them ignoring TPS and implying I had a prior business relationship with them. Carefully worded sales pitch makes you assume they represent Sky unless you ask them directly. They claim to have bought the information from a third party marketing company called "Market Force UK" and that the data should have been checked for TPS registration by that party. All lies.

They called me from a withheld number but gave the address above and the ofllowing additional phone number: 01903 881431

Complaint sent to TPS.

Got a call from IDS tonight. When I started to question the caller he said "What a t**t!" and hung up on me. A great way to get sales!

contacted by this company on the pretext they were affiliated to SKY TV  . Have tried to contact them to cancell athe contract I foolishly entered into but until now have not been able to get a reply to my efforts. Be warned this is not a company to trust.

i have to disagree, had a call from these people regarding my sky tv and after reading a few of these previously (had a few missed calls from this number in the past)  i asked a few trick questions to see how he was going to play it ie. are you calling from sky, am i with you at the moment and do you have my bank details all to which he responded as expected, 'no im calling from ids' 'no were calling regarding your initial manufacturers cover' and 'no weve never had your bank details, this is a new policy'. Anyway i took out the 2 year plan with them, 2 payments of £60 and used them about a month later when the kids knocked the dish out of place playing football.
For those of you that think your covered by sky i would think again, your actually with domestic and general!! they simply pay sky to use there logo so when you receive the paperwork you assume your with sky, but if you turn it over and look right to the bottom of the page, in the smallest writing ever you will actually see its says domestic and general... very honest and up front. Personally i had alot of trouble with domestic and general in the past and found there engineers to be very rude but i spose thats just a matter of opinion.
Just thought i would add my personal experience as a customer of this company as i see alot of you have given them a hard time because youve had missed calls without even actually speaking to them. if we dont help these little companies then we will soon be over run by giants like domestic and general charging us the earth because they can!

they also have a number ending in 1 but i believe this one is there sales line.

you have a 30 day cancellation period (stated on my paperwork and i was told this when taking out the cover) and whenever i have needed to contact them i just leave a message and someone gets back to me usually within the hour during weekdays.

I am livid my mother who is in her 70's and has enough bother trying to work out how to work her Sky let alone knowing how her insurance policy is with, had a call from IDS. They misold her a policy by making her believe her insurance (with them) was about to expire and she could pay two instalments of £60 over the next two months, which would cover her for two years. After discussing it with me I realised she had cover with another company so I contacted IDS and explained the situation. The  customer service manager, Mike, was very understanding and apologetic. He said I should write a letter of explaination(which I sent recorded) and as it was within the 14 days cool-off he would refund the first payment of £60 via cheque and cancel the second payment on receipt of the letter. Two weeks after letter was delivered I contacted Mike again saying mum hadn't yet received her £60 refund. He apologised and said the financial director was on holiday but on his return next week he would be sure to have the cheque sent out...that was four weeks ago!! I have tried contacting them numberous times this week but I just get a silly answer machine, I've left loads of messages. I have now contacted Companies House and Trading Standards.

After reading all these reviews I kinda panicked, I had already paid £60 twice, one month apart. So when my sky signal was really crap I phoned them thinking I was not gonna get any help, but mike was very nice, a service team called to my house and fixed it. In all my years with sky thier excuse was I lived in an area with poor satallite coverage which is why I kept losing the signal. I got it fixed better than ever, my signal got boosted from 30 percent to 90.
Can't complain about them at all.

SKY disclose the viewer's details to this firm after they receive a technical query.
That may be a criminal offence under the data protection act.

I too have been phoned by these people telling me my warrenty had expired, as i thought this was my existing policy i renewed at the cost of 120 pound, since discovering this was a new policy i have been tring to cancel but after 11 call to an answering machine and no reply i have now put pen to paper, but after reading these comments i dont hold out alot of hope, is there anyone out there that has got money back from this company ? im 74 and cant afford to lose this sort of money.

Checking my mothers bank statements I discovered a payment of £60 to an Independent Digital Services company. She doesn't even have Sky yet was persuaded to give her bank details by some unknown sales person from 01903 881431 ALL BEWARE OF SCAMS!!!!

My elderly father was contacted by IDS, and persuaded to pay £120 over two payments to cover his Sky equipment.
It is already under warranty.  
I cant get to speak to anyone over the phone concerning it, as every time I call it says " all of our operators are busy, please leave a message"
I fear my father has been conned, and has lost his money.
These sort of people should be locked up and have the key thrown away, they are nothing but vultures praying on unsuspecting and frail individuals !
Scum !

Just had another call from IDS despite complaining previously to Sky about the rogue calls claiming to be ringing on behalf of Sky re the equipment warranty.

These people have called my husband a peasant, used abusive language to my sister-in-law and still keep ringing.

i had a call from IDS, They said that our servie cover plan was running out on our sky box. they said for £65 for 2 years they will cover us. Iwas told it would be £5 a month for a year, They took the whole £65 in one go. when they asked for bank details i said that they should have them, they said they are not allowed to keep them. The person i spoke to was called Jake. tel; 01903881431

just an update. i put a message on here this morning saying they had taken £65. My husband has just phoned them, and they answered. Said that they will send us a refund but not all as more than 30 days had passed. we will wait and see. we rang 01903881431. we had written to them to cancel but they hadnt got round to it.

Changed their address; take care:
Name & Registered Office:
Independent Digital Services Limited
A2 Yeoman Gate,
Yeoman Way
Worthing
West Sussex
BN13 3QZ
Company No. 06397291

Status: Active
Date of Incorporation: 12/10/2007

Country of Origin: United Kingdom
Company Type: Private Limited Company
Nature of Business (SIC(03)):
9305 - Other service activities
Accounting Reference Date: 31/10
Last Accounts Made Up To: 31/10/2009 (TOTAL EXEMPTION SMALL)
Next Accounts Due: 31/07/2011
Last Return Made Up To: 12/10/2010
Next Return Due: 09/11/2011
Last Members List: 12/10/2010


    TM01    19/04/2011     APPOINTMENT TERMINATED, DIRECTOR EDWARD LEWIS

    AR01    08/12/2010     12/10/10 FULL LIST

       LATEST SOC       08/12/2010       08/12/10 STATEMENT OF CAPITAL;GBP 1000
      

    AA    22/03/2010     31/10/09 TOTAL EXEMPTION SMALL

    CH01    17/03/2010     DIRECTOR'S CHANGE OF PARTICULARS / EDWARD JAMES LEWIS / 17/03/2010

    TM01    16/03/2010     APPOINTMENT TERMINATED, DIRECTOR DAVID COLES

    AR01    23/12/2009     12/10/09 FULL LIST

    AA    10/08/2009     31/10/08 TOTAL EXEMPTION SMALL

    363a    11/03/2009     RETURN MADE UP TO 12/10/08; FULL LIST OF MEMBERS

    288b    26/08/200

Hi, i made a mistake of taking up their offer. they said they would take £5 a month for a year, they took £60 in one hit. In the mean time i talked to sky and was told they are nothing to do with them. i phoned them, and they answered. said they would refund less admin fees. I did have to ring them 3 times but i did get a cheque today for £44.58. number ending in 431 i phoned.

Hi, we found if you keep ringing them then they will talk to you, 01903881431 is what we phoned, also wrote to them twice. dont give up, i got most of my money back today