08000988510

to update...a very nice lady(!) called me back and refunded the money without a quibble. do chase it up if you've been had too. call, leave a message if there is no answer. call again if they don't call back after a while.

Did anyone download the "Battery Upgrade" app after seeing a banner ad offering a free battery upgrade in the Angry Birds game?  That was how I came to download the app.

some more info can be found here:
http://forums.moneysavingexpert.com/showthread.php?p=45417064

yes I was charged as well with this conning company!!!!! its ridiculous as i NEVER text or subscribed from any text or anything....i was really angry because i know myself i wont go over board my limit. its alright if i used it but honest to god i NEVER!! good thing my service provider is good and waived the charge. Its annoying to get charged when you know fine well you never used or subscribed to these conning companies!!!!!!!

I received an unsolicited text (60199: Freemsg) on the 19th July saying I was subscribed to My Tech Alerts cost £4.50 per week until I text STOP to 60199 Helpline 0-800-098-8510.  I immediately did this I and received a reply saying that I had unsubscibed.

When I looked at my T-mobile bill I saw that I had been charged £4.50.  This is theft.  It is fraud.  How do these companies manage to exist?

I eventually managed to contact my network provider (T-mobile) who initially said that I would have to contact the company and discuss the matter with them.   I told them that I did not want, or feel obliged to do this.  It was there problem as my service provider and I took/take great offence at them allowing money to be fraudulently added to my T-mobile bill.  After asking to speak with the supervisor my operator eventually came back to me and said T-mobile would refund the amount and put a block to such companies contacting me again.

Well, I got an answer about the complain I did with PhonepayPlus :

"SMS Service 60199

Our records note that you have recently contacted PhonepayPlus to report a problem or to request information regarding a premium rate SMS/text service.

PhonepayPlus has reviewed the notes associated with your contact and we are writing to inform you a preliminary investigation has been initiated. Should we find that a breach of the PhonepayPlus Code of Practice has occurred after examining the evidence we will then begin a formal investigation.

Standard formal investigations can take up to 12 weeks to complete and are then presented to an independent adjudication Tribunal. PhonepayPlus has a range of sanctions which it may apply according to the degree of seriousness with which it regards any breaches. These include imposing a fine on the service provider and requiring that access to some or all of the service provider’s services are barred for a defined period.

PhonepayPlus will contact you informing you of the outcome of any adjudication should a formal investigation take place.

If you are receiving regular text messages and wish to stop the service either send a new text with the words STOP ALL to the shortcode (5 digit number, standard text charge will apply), or contact the company responsible for the service which will also be able to give you more information about this service.

If you have any queries in the meantime please do not hesitate to call our contact centre on 0800 500 212, between 9am and 5pm weekdays.

Yours sincerely





Sarah-Louise Prouse
Consumer Support Adviser"

I have had 2 texts from 60199, yesterday, and was charged £3:75 + VATso I called Vodaphone, who have blocked them from contacting me and reimbursed me with £5:00 . It has been suggested the number may been hidden in some Android app, and got to your phone through that. I have also text stop to the number and had a message back telling me I had unsubscribed .

This seems to be the offending "Battery Upgrade".  It was offered by a banner in the Angry Birds game.

http://www.androidzoom.com/android_applicatio ... rade_bafwy.html

Same happened to me, I talked to Vodafone about it and they said they would take these charges off my bill... I hope they do
They gave me the details of the company, its an American based firm and yes its a very dodgy fraud by taking up an android app
This firm should be sued imho

Service Provided by Weather Alerts Now, USA
499 Broadway #310
Bangor, ME 04401

Customer Support: 0-800-098-8465
Email: support@weatheralertsnow.com

you may need to cancel the service too, as it may not stop the text messages, I also have just had the same convo with Vodafone and thats what they told me to do

company is Weather Alerts Now
www.WeatherAlertsNow.com

well I have contacted my provider 3 times but I wasn't one of the lucky ones and my provider would not waive it and I also tried getting through to the number which I think is in America but it was just an answer machine I left a message but no one got back to me, but lucky enough after texting them to STOP they did but they got £9-20 out of me and how many other poor innocent people have they conned this scam has made them thousands.

Hi Anne
you are lucky you got reimbersed my provider wouldn't refund me but after texting telling them to STOP they did but it cost me £9-20.