08001218150

Have a look at the bottom right hand corner of the page, you'll see the Domestic & General logo. That's who is supplying the warranty and that's who's calling you.

One of the first things the advisor will say is "I'm calling on *behalf* of sky. To say you're calling *from* Sky when you're not is illegal and do you really think a company as huge as D&G would be engaging in illegal activity?

We're explicitly told we're not allowed to leave answer phone messages. Some may not disconnect the call in time, so you might get a few seconds of silence.

"...acted like I already had it."

It's a sales job, what do you expect?

- That's what you hear. The call will ALWAYS start with "I'm calling on *behalf* of Sky".
- It's a sales job, of course they're going to try and persuade you to reconsider.
- Your details are passed to D&G from sky. Read your contract.
- The calls are recorded for D&G's security and training purposes. It's not a threat to be used in court.
- If you ask them to, they will. They may ask why as a form has to be filled in to complete it.

Domestic & General are authorised by Sky to call their customers on their behalf, and as such are not considered a 3rd party so won't be filtered by TPS. It's in your contract.Fair enough, I rarely read the small print, but you need to get you facts straight.

I have been getting calls from this company about an extended warranty after registering a tumble dryer bought from Indesit, Hotpoint.  When I complained to Indesit they said that they are quite within their rights to do this, that it is part of the agreement of registering for a five year parts warranty.  I have reported Domestic And General to the TPS.  As regards Indesit Hotpoint, the less said about them the better.