08456031755

Quite an odd service from Lloyds, they blocked several transactions that I had attempted to make while on holiday... then I tried again the following day and was able to withdraw over £300 from cashpoints.

Helpful, but maybe not!

received a call from lloyds about an atm transaction  in new york and I was cut off after answering several questions about my birth date. I then phoned sentinal who contacted lloyds who said there were no atm transactions on my card. I have had the card reported as stolen and destroyed. and given lloyds the phone number that was used to contact me.

Legit number from Lloyds TSB Fraud Detection department.
Away in California this week and they called at 3am this morning local time - thanks for that!
They had blocked my card as it was noted as unusual account activity because I had been using the card at home and abroad at the same time. This was because I had bought some stuff online while at my hotel using a UK based website and an hour later was withdrawing money from an ATM in Santa Clarita.

Can't really complain about it, glad they are on the case to be honest.

Had a call and answer phone message left on my mobile. Called the LloydsTSB fraud office and they confirmed that three attempts had been made to withdraw a pound from my account; the usual practice to see if the details will work before they take a large amount of cash. Card is now cancelled and a new one is on the way.

This number called me.  It is a genuine Lloyds fraud number.  They rang as our debit card had been used to make a dollar purchase and American delivery address on the Amazon website.  This was our transaction, but I was really impressed with Lloyds for being so on the ball.

This phone number is definitely Lloyds TSB Fraud dept - if they ring speak to them.  I took the number to my local bank and the confirmed it authentic.  Spoek to fruad and saved me hundreds!  Some tw*t in Germany trying to use my card to buy from ebay!!

This number is genuine.......I had over £1500 taken out of my account fraudulently by someone using my card details online.....I f you are called by the Lloyds TSB fraud office and directed to this number do it....It will savwe you money as your card as almost certainly been used without you knowing.

This is LloydsTSB.  Rang customer services who confirmed it.  Got the automated message when I got in from work.  Luckily it was just because I'd brought something costing £2.99 from a website based in Ireland (technically abroad I suppose)

I was uncomfortable with this call too, and although I'd confirmed my year of birth, I hung up after they asked for day and month.  I contacted Lloyds TSB via one of their published contact numbers and they confirmed that this is NOT one of their numbers and that this call was not generated by them...

...however, they then noticed that I didn't have the best of savers' accounts, and I ended up opening a new one with them.  Is this a bit of a convenient way of getting customers to call in, or am I being really, really cynical?

I need to put an addendum to my last comment where I stated that Lloyds had told me this definitely was not one of their messages.  I had also received  a voice mail, and thinking this type of persistence is out of character from fraudsters, I phoned Lloyds again and this time they confirmed that it is GENUINE.  They then passed me through to their fraud dept and after confirming my DOB, they told me about a dodgy ATM transaction in Canada. Certain countries have been late in adopting Chip 'n' Pin (Canada, some of US, bits of Europe, and lots of the other places mentioned in previous comments) and until they do adopt it, we can expect a lot of fraudulent activity.  Nice to know UK is ahead of the game with the technology and that Lloyds is on the ball regarding Fraud, even though their staff could be better informed!

I had a message asking me to call 0845 6031754... they asked me to check that I had made the purchases, one I wasn't sure of so I got put through to an actual person.. he went through a few things and explained the transaction I wasn't sure of, and everything is fine.
Nice that they check up on the card.. I know I would be distraught if it actually had been used for fraud.

Good old TSB!!

I've had a call from this number - and I don't even have a Lloyds account. Have contacted Lloyds and the number is genuine, though they think calling me may simply have been an error. Surely the issue here is why on earth do Lloyds use an automated message when trying to contact customers to warn them about fraud on their cards? Thousands, like me, must just slam the phone down. There must be a better way... how about getting a real person to make the initial call.

Got a call from them this morning, was all legit

Yes, it is from TSB Lloyds.Phone ASAP

Not a scam but a genuine call from Lloyds fraud service who have just blocked a fraudulent payment to the US for £360. Card has had to be deactivated and a replacement ordered - a small hassle compared with other possibilities.

I would never answer to an automated message about my account but I called Lloyds and spoke to a person instead who told me that it was a legitimate number. They wanted to know about some recent transactions someone tried to make in Jakarta. Good thing it was on my old card! Idiots.

i also was dubious about this automated answerfone message after recieving missed calls from this number. when i called lloyds on the customer service line they confirmed the number back to me, and forwarded me onto their fraud department. The department kindly phoned me back and explained the situation. £40 had been used in Thailand with a cloned card and i was very gratefull that they got hold of me so quickly to sort it out.

If you are unsure, phone lloyds on your usual contact number and they will be more than happy to help. Chances are if the fraud team are calling you there is good reason so get onto your bank now !!!

This number phoned, I answered and got some automated message saying they was Lloydstsb. If it's important, why not put it in a letter, never give details to anyone by phone, as they could be anyone, do it by letter. Or pop into your local branch! They wanted my husband, not me as he works away from home, I dont know when he gets back, and if it's for him, they wont talk to me anyways!

all the comments above which say this is a genuine number are incorrect.

our branch manager just confirmed the letter we received from these people purporting to be from lloyds was on fake letter head and had the wrong font. it was also only one sided and had an expired account number as reference.

the branch manager called the telephone line 0845 6031755 and tried to get security coded information to prove that they were lloyds from the person on the other end of the line who swore at her (on speakerphone in the bank) and hung up.

this is 100% confirmed fraud and has been passed to the fraud department (the real fraud department, not the people posing as it) i would go so far as to say the scammers have googled this and are trying to drum up business on this website by posting messages saying it is legitimate and daft horror stories.

Banking 101: DO NOT CALL THAT NUMBER, DO NOT GIVE OUT PERSONAL INFORMATION ON THE PHONE.

Go into your bank and speak to the manager. These people cannot scam you unless you call and give them the information they need.

Even the font on the letter was the wrong font for god's sake!

I suggest whoever is webmaster on here reports the IP address/s of the person/people who have claimed this is legitimate to Lloyds TSB so that they can catch the [***].

Yeah it really was the fraud department. I had tried buying something off a Hong Kong website last night via paypal and the transaction had been blocked. I thought nothing of it and decided not to spend the £1.50 in the end and went to bed, and was then called at noon and asked to confirm the last 5 transactions. It sure sounds dodgy at the start but I am glad I found this site to confirm it was real.