09064001979

PhonepayPlus has the following information about the premium rate number 09064001979.

The number offers a loan advice line. This is promoted through Cash Finance Direct and you use it with your telephone or mobile phone.
This service costs £1.50 per minute (plus any phone network surcharges - check with your phone company for full details).
If you would like to find out more about this service you should contact the company listed below.

Horizon Finance
7th Floor, Dale House
Tiviot Dale
Stockport
SK1 1TE
0843 2160 160
www.horizonfinance.co.uk

other numbers that are receiving complaints

09064001800 09064001801 09064001802 09064001803 09064001804 09064001805 09064001806 09064001807 09064001808 09064001809 09064001810 09064001811 09064001812 09064001813 09064001814 09064001815 09064001816 09064001817 09064001818 09064001819 09064001820 09064001821 09064001822 09064001824 09064001825 09064001826 09064001827 09064001828 09064001829 09064001830 09064001831 09064001832 09064001833 09064001834 09064001835 09064001836 09064001837 09064001838 09064001840 09064001841 09064001842 09064001843 09064001844 09064001845 09064001846 09064001847 09064001848 09064001849 09064001850 09064001851 09064001852 09064001853 09064001854 09064001855 09064001856 09064001857 09064001858 09064001859 09064001860 09064001861 09064001862 09064001863 09064001864 09064001865 09064001866 09064001867 09064001868 09064001869 09064001871 09064001872 09064001873 09064001874 09064001875 09064001876 09064001877 09064001878 09064001879 09064001880 09064001881 09064001882 09064001883 09064001884 09064001885 09064001886 09064001887 09064001888 09064001889 09064001890 09064001891 09064001892 09064001893 09064001894 09064001895 09064001896 09064001897 09064001898 09064001899 09064001900 09064001901 09064001906 09064001915 09064001917 09064001918 09064001919 09064001926 09064001927 09064001931 09064001933 09064001935 09064001937 09064001960 09064001961 09064001962 09064001963 09064001965 09064001966 09064001968 09064001969 09064001971 09064001972 09064001974 09064001975 09064001977 09064001978 09064001980 09064001981 09064001982 09064001983 09064001984 09064001985 09064001986 09064001987 09064001988 09064001989 09064001998 09064001999 09064001870 09064001823 09064001839 09064001970

it looks like the above old numbers were getting a bad reputation so they are using a new range

09061931113 09061931115 09061931120 09061910804 09061910861 09061910862 09061910863 09061910864 09061910865 09061910866 09061910868 09061910870 09061910871 09061910872 09061910874 09061910877 09061910878 09061910880 09061910881 09061910882 09061910884 09061931058 09061931093 09061931097 09061931101 09061931103 09061931104 09061931109 09061931117 09061931118 09061931124 09061931134

why on earth would a legitimate 'loans broker' company need all these premium rate numbers?
https://whocallsme.com/Phone-Number.aspx/09064001800

report them to Phonepayplus and the FSA

I rang the number trying to get a loan,  the loans they where offering ha rediculous apr's and where hard to obtain had to send in bills and othe docs and had to have guarantor.

Complete ripe off. steer clear of these people.

thanks for that they were gonna charge me £22.95 for the call to recieve a loan staying well clear

i have just had a phonecall to say my loan has beed accepted but i cannot ring this number on my  phone

ive been charged£54 by calling this number i want to know why

someone call me from this number 09064001892 pls can you identify it for me tanx

Hi Kin

I work within the customer service department at CFD, the number you are enquiring about is a premium rate incoming telephone service line - you cannot ring out on this number.

It does belong to Cash Finance Direct Ltd.

Regards

Customer Service Team

dont phone i did (mug) they said after 24 mins at 1.50 per min sorry but thanks for the money for call.
i tried for rebate guess what im still waiting they say that most companys charge £79 for service,
so do they in a way ,they are scammers dont be taken in please .the only money passed is yours to them via phone bill,and you dont get it back, they say they take £5 and you get rest back [***] they take it all, BE CAREFUL DONT GET SUCKED IN..

Hi jg

I work within the customere service department at CFD, please e-mail the details to me at customerservices@horizonfinance.co.uk. I will look into this matter immediately.

We would like to help every single customer get exactly what they want, unfortunately, this would be an impossible task and however hard we try and however many lenders we have on our panel we cannot help everyone. If, for whatever reason, you are not 100% completely satisfied with our service and would like to claim your money back, we offer a full “no questions asked” money back guarantee for the full costs of your call.  

The law permits us to retain £5.00 towards the expenses we have incurred in processing your enquiry, however, we have chosen to waive this right and will always offer a full refund.  

It is very important to us that our customers feel completely satisfied with the service we offer, and if you don’t, for whatever reason, we feel that you should not have to pay for it. We won’t question your reasons for wanting a refund, but we do appreciate your feedback so we may use it to focus our attentions on what is truly important to our customers.

In order to obtain a full refund, we would simply ask that you send in a copy of your telephone bill (to ensure that we do not underpay you) highlighting the calls made to our service.

If sending by post, you can either send it using our freepost service as below:  

(No stamp required, simply write the above address on your envelope and we pay the cost)

Customer Services Department
FREEPOST
CFD
SK1 1TA

Or, you can use our normal postal address, but will need to place a stamp on your envelope:

Cash Finance Direct Limited
Floor 7
Dale House
Tiviot Dale
Stockport
Cheshire
SK1 1TA

A scanned copy of your telephone bill will be perfectly acceptable, please send it via email to:  customerservices@horizonfinance.co.uk

If you are in any doubt that we have received your refund request, please do not hesitate to contact us, ideally via email to customerservices@horizonfinance.co.uk and we will come back to you as quickly as we can with an anticipated payment date, please include your name, address and telephone number so we can contact you via telephone if we need to.  


Regards

Customer Service Team

dig scam tell the police

absolutley gutted that l fell for this, my phone bill is £23 after falling for this l could have got my loan credit card with out these muppets, please dont fall for phoning this number, l will be claiming the full cost of this call back but have had to pay my phone bill first so not good and should not be allowed. god l feel stupid.

telephoned this company about a small loan and was charged £25.00 for a fifteen minute call no one rang back as they said they would it`s a total rip off. Im a single mum and shouldn`t have to pay these ridicolous amounts to them don`t ring these Horizon Loans it`s a total scam.

same think, i did call it cost £26 and no loan and bank fee of £45
I am going to post my bill now here is the address for U all
customer servive dept
FREE POST
CFD
SK1 1TA

Thank for the heads up guys, was gonna ring the number but thought would check here first , will now be iving it a wide swerve...

http://www.actionfraud.police.uk/fraud-az-advance-fee-fraud

Advance fee fraud

Advance fee fraud is when fraudsters target victims to make advance or upfront payments for goods, services and/or financial gains that do not materialise.

Types of advance fee fraud include:

Career opportunity scams
Clairvoyant or psychic scams
Cheque overpayment fraud
Dating or romance scams
Fraud recovery fraud
Impersonation of officials
Inheritance fraud
Loan scams
Lottery, prize draw and sweepstake scams
Racing tipster scams
Rental fraud
West African letter or 419 fraud
Work from home and business opportunity scams
Vehicle matching scams

If fraud has been committed, report it to Action Fraud.

http://www.actionfraud.police.uk/report-a-fraud-including-online-crime

You are posting your corporate drivel in response to someone giving details of Advance Fee Fraud and another person who has read the posts on here and realised that your company is a con.  Yet another own goal.

Hi

I work within the customer service department at CFD.

Cash Finance Direct Limited, trading as Horizon Finance, is a master finance broker who helps individuals to arrange loans. We do not lend the money ourselves, but take your details through our telephone service, and pass them on to our extensive panel of lenders with the intent of them making an offer of finance to you directly.

We have a UK based call centre just outside Manchester, our full postal contact can be found here: http://horizonfinance.co.uk/contact.aspx, we have offered our service since 1996.
Our company registration number is 03173946, our consumer credit licence number is 0503842, we are also registered with the Information Commissioners office number Z3204171.  We are accredited with the ISO 9001 award for approved quality management systems used in the running of the service we offer.


We have been heavily regulated to operate the service we offer since 1996. We are licenced by both Phonepay Plus for our premium rate lines, and The Office of Fair Trading for our licence to arrange financial products on behalf of our customers. We also comply with the Information Commissioners operating code when processing client’s personal data. We are exempt from registration with the FSA (Financial services authority) as we do not arrange secured loans or lend money ourselves.

Compliance is absolutely paramount to our organisation, we have scripted wording for our agents to ensure they say only what they are permitted to say, nothing more, and nothing less. This is further supported by our ISO 9001 award for approved quality management systems, both of which demonstrate our commitment to staff training to ensure the service received by our clients is fully compliant at all times.

We are a business, and therefore cannot operate our service for free, the back-up support, underwriting department, customer services department, agent costs, extended opening hours and other benefits have a cost attached to them, we must cover this cost by the use of our premium rate call.

We are transparent with our customers and do not disguise the fact that we generate an income from the use of our Premium Rate service. The call charges are provided from the outset, you will be answered by an automated greeting confirming the cost of the call and maximum call time before any conversation takes place, allowing you, the customer, to make a choice of whether or not to continue with using our service. Using premium rate telephone lines allows us not to be guided by which of our lenders will reward us with the biggest commissions, but on which lender is right for our customers and their individual circumstances or loan requirements.

We do not charge upfront application or administration fees, there are many other finance brokers in the market who charge up to £70.00 to take your details and pass them on to a lender.

A handful of the many benefits to using our service.....

•    No waiting in a call queue when using our service.
•    Dedicated agents dealing with your enquiry from start to finish.
•    One of the largest lending panels in the UK with a dedicated underwriting department.
•    A full “no questions asked” refund policy for any costs incurred in using our service.  
•    Dedicated customer services department offering freephone support from 9am to 7pm.
•    Long opening hours - 8am to 9pm on Weekdays and Saturday from 9am to 4pm.
•    UK call centre employing local, friendly and knowledgeable staff to handle your call efficiently.    
•    Investor in people and ISO 9001 accredited telephone agents dealing with your call.    
•    Regular updates and lender contact details sent to you free of charge by SMS and also by email.

We are sometimes asked “why charge for a premium rate call only to offer a refund of the costs”  just as you would not expect to help yourself to products free of charge at your local supermarket simply because they had a money back guarantee, we operate in the same way. We hope that the hard work, investment in staff training, and continual improvements in every aspect of the service we offer will be recognised by many of our customers, who in turn are happy to pay for the relatively small cost of the call, as they feel they have received real value for money based on their own experiences.  


We would like to help every single customer get exactly what they want, unfortunately, this would be an impossible task and however hard we try and however many lenders we have on our panel we cannot help everyone. If, for whatever reason, you are not 100% completely satisfied with our service and would like to claim your money back, we offer a full “no questions asked” money back guarantee for the full costs of your call.  

The law permits us to retain £5.00 towards the expenses we have incurred in processing your enquiry, however, we have chosen to waive this right and will always offer a full refund.  

It is very important to us that our customers feel completely satisfied with the service we offer, and if you don’t, for whatever reason, we feel that you should not have to pay for it. We won’t question your reasons for wanting a refund, but we do appreciate your feedback so we may use it to focus our attentions on what is truly important to our customers.

In order to obtain a full refund, we would simply ask that you send in a copy of your telephone bill (to ensure that we do not underpay you) highlighting the calls made to our service.

If sending by post, you can either send it using our freepost service as below:  

(No stamp required, simply write the above address on your envelope and we pay the cost)

Customer Services Department
FREEPOST
CFD
SK1 1TA

Or, you can use our normal postal address, but will need to place a stamp on your envelope:

Cash Finance Direct Limited
Floor 7
Dale House
Tiviot Dale
Stockport
Cheshire
SK1 1TA

A scanned copy of your telephone bill will be perfectly acceptable, please send it via email to:  customerservices@horizonfinance.co.uk

If you are in any doubt that we have received your refund request, please do not hesitate to contact us, ideally via email to customerservices@horizonfinance.co.uk and we will come back to you as quickly as we can with an anticipated payment date, please include your name, address and telephone number so we can contact you via telephone if we need to.  


Regards

Customer Service Team

Do not deal with premium line advance loan scam companies

www.actionfraud.police.uk

Especially those in administration

Hi

I work within the customer service department at CFD.

Cash Finance Direct Limited, trading as Horizon Finance, is a master finance broker who helps individuals to arrange loans. We do not lend the money ourselves, but take your details through our telephone service, and pass them on to our extensive panel of lenders with the intent of them making an offer of finance to you directly.

We have a UK based call centre just outside Manchester, our full postal contact can be found here: http://horizonfinance.co.uk/contact.aspx, we have offered our service since 1996.
Our company registration number is 03173946, our consumer credit licence number is 0503842, we are also registered with the Information Commissioners office number Z3204171.  We are accredited with the ISO 9001 award for approved quality management systems used in the running of the service we offer.

We have been heavily regulated to operate the service we offer since 1996. We are licenced by both Phonepay Plus for our premium rate lines, and The Office of Fair Trading for our licence to arrange financial products on behalf of our customers. We also comply with the Information Commissioners operating code when processing client’s personal data. We are exempt from registration with the FSA (Financial services authority) as we do not arrange secured loans or lend money ourselves.

Compliance is absolutely paramount to our organisation, we have scripted wording for our agents to ensure they say only what they are permitted to say, nothing more, and nothing less. This is further supported by our ISO 9001 award for approved quality management systems, both of which demonstrate our commitment to staff training to ensure the service received by our clients is fully compliant at all times.

We are a business, and therefore cannot operate our service for free, the back-up support, underwriting department, customer services department, agent costs, extended opening hours and other benefits have a cost attached to them, we must cover this cost by the use of our premium rate call.

We are transparent with our customers and do not disguise the fact that we generate an income from the use of our Premium Rate service. The call charges are provided from the outset, you will be answered by an automated greeting confirming the cost of the call and maximum call time before any conversation takes place, allowing you, the customer, to make a choice of whether or not to continue with using our service. Using premium rate telephone lines allows us not to be guided by which of our lenders will reward us with the biggest commissions, but on which lender is right for our customers and their individual circumstances or loan requirements.

We do not charge upfront application or administration fees, there are many other finance brokers in the market who charge up to £70.00 to take your details and pass them on to a lender.

A handful of the many benefits to using our service.....

•    No waiting in a call queue when using our service.
•    Dedicated agents dealing with your enquiry from start to finish.
•    One of the largest lending panels in the UK with a dedicated underwriting department.
•    A full “no questions asked” refund policy for any costs incurred in using our service.  
•    Dedicated customer services department offering freephone support from 9am to 7pm.
•    Long opening hours - 8am to 9pm on Weekdays and Saturday from 9am to 4pm.
•    UK call centre employing local, friendly and knowledgeable staff to handle your call efficiently.    
•    Investor in people and ISO 9001 accredited telephone agents dealing with your call.    
•    Regular updates and lender contact details sent to you free of charge by SMS and also by email.

We are sometimes asked “why charge for a premium rate call only to offer a refund of the costs”  just as you would not expect to help yourself to products free of charge at your local supermarket simply because they had a money back guarantee, we operate in the same way. We hope that the hard work, investment in staff training, and continual improvements in every aspect of the service we offer will be recognised by many of our customers, who in turn are happy to pay for the relatively small cost of the call, as they feel they have received real value for money based on their own experiences.  

We would like to help every single customer get exactly what they want, unfortunately, this would be an impossible task and however hard we try and however many lenders we have on our panel we cannot help everyone. If, for whatever reason, you are not 100% completely satisfied with our service and would like to claim your money back, we offer a full “no questions asked” money back guarantee for the full costs of your call.  

The law permits us to retain £5.00 towards the expenses we have incurred in processing your enquiry, however, we have chosen to waive this right and will always offer a full refund.  

It is very important to us that our customers feel completely satisfied with the service we offer, and if you don’t, for whatever reason, we feel that you should not have to pay for it. We won’t question your reasons for wanting a refund, but we do appreciate your feedback so we may use it to focus our attentions on what is truly important to our customers.

In order to obtain a full refund, we would simply ask that you send in a copy of your telephone bill (to ensure that we do not underpay you) highlighting the calls made to our service.

If sending by post, you can either send it using our freepost service as below:  

(No stamp required, simply write the above address on your envelope and we pay the cost)

Customer Services Department
FREEPOST
CFD
SK1 1TA

Or, you can use our normal postal address, but will need to place a stamp on your envelope:

Cash Finance Direct Limited
Floor 7
Dale House
Tiviot Dale
Stockport
Cheshire
SK1 1TA

A scanned copy of your telephone bill will be perfectly acceptable, please send it via email to:  customerservices@horizonfinance.co.uk

If you are in any doubt that we have received your refund request, please do not hesitate to contact us, ideally via email to customerservices@horizonfinance.co.uk and we will come back to you as quickly as we can with an anticipated payment date, please include your name, address and telephone number so we can contact you via telephone if we need to.  


Regards

Customer Service Team

Cfd are soon to be history. They are in administration. Never use these parasites. It will cost you a lot of money, and there is no loan.