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They are a bunch of low life/s who lack customer service.  Betty is whom I talked to trying to figure out how much and what bill this was.  In my explaining I told her there was a confusion because I had been paying another bill collection agency thinking it was them.  The other is called CDI of whom I have no complains only thing is I have been double paying them, but oh well my fault.  I was frustrated and irritated with CBI for transferring me numerous of times with out telling me.  I had to repeat my story three times so yeah there was a tone in my voice already.  I hate cold transfers.  MS or MRS replied with "that is not my problem and your wages are going to get garnished."  I said "I understand that I am just f*ing confused," she proceeded to call me names and behaving like a mad person.  Honestly there is no need to be rude so I asked her why she was being rude and calling me names and her reply was "because I don't want to talk to you"  Needless to say I calmly hung up the phone and just told myself no need to let her ruin my day anymore.  My mother just passed away and coming back to this is not good.  My wages will get garnished and so this bill will get paid.  I really hope and pray that this company closes down.

you can call the Idaho Department of Finance. They govern Collection Agencies!!!

I used to have a collection with CBI years ago. Turns out my roommate at the time did not turn in her keys at the end of our lease (i had turned in my keys, reminded her about the final day, and i moved out only days before lease was over and finalized). I was her co-signer so after all was said and done, i was sent to collections from the reality company. The closing bill was about $550, but after it was sent to CBI it racked up to $1350! They threatened to garnish and continued to call and send notices. EVERYTIME they called or aent letters, I called them as well. They were fed up with me (haha) because i continued to tell them i would make payment on "friday". I knew i couldnt afford it, my own fault for not being honest. Anyway, finally i decided to make payment arrangements. $50/ month, believe me that was almost impossible some months, but at the time i didnt have a family to support so it made it a bit easier. Took me a couple of years but i paid them.

Just received a letter from them from a bill for Cable One, who assured me that as long as i kept contact and made payments i wouldnt be sent to collections. I kept up my end but they still sent it to CBI. Called CBI, not sure how to word this properly but the lady was sooo rude! She was very pushy and continued to interrupt me. She just as quickly threw in the garnishment card. I told her to transfer me because i refuse to talk to her. She hung up! ( o but it must have cut off during transfer...what bulls**t!)

I get that CBI is able to work with people sometimes and they are just doing their job, but seriously some of their representatives need to stop with the attitude!

I was at work today and I am being sued from this lovely collection agency CBI. I hope they know what they are doing because if they remember correctly I have already ready paid all of these bills and have proof so guess who is getting a good lawyer and I am going to sue there [***]. These inconcerate [***] they are mean, rude, and nasty. Ya ofcourse people are mean to them because they are not nice. I am very respectful but if you want me to resond nicely dont be a B***h. I deal with people from a day to day and sending in an old man smooth move. I hope you will be paying me money in the end CBI.

Just want to say Amber is the most arrogant person that I have ever spoke with, she is very disrespectful with no manners...

Oh yes there is - they haven't changed on bit since this was posted. They are UNREAL.

No need to be so nice when referring to her. She is all of that and more.

Rude smart mouth people.  Sound like Southen phone panhandlers.  

I couldn't agree more!

These people are WOLVES!!!! Amber is unprofessional and extremely RUDE! Along with Patrick, who was just as rude! How do you people stay in business besides drinking the blood of the poor?! What goes around comes around.

Amber is AWFUL!
Probably 300 pounds of awful😂

Got called tons of times by this number. 1-2 rings then a hang up. Typical fly by night ambulance chaser that uses threats and the court as weapon to extort "their" money you "owe" them. Even after everything has been taken care of and paid to the company that was owed.