408-762-7280

It's the Rickenbacker Group, either collections services or telemarketing.

Calling about a business account that was in collections. For a company that I haven't worked for for over a year. For a charge on a company credit card that wasn't even in my name. Very willing to give me information, though, and told me what to do.

Called me for about 3 months leaving me messages saying to call them. When i called they said they were collecting a debt that i had staightened out over a year ago. Its a scam

This number belongs to the Rickenbacker Group, a collection agency. www.rickenbackergroup.com.

These folks called me regularly about once every two weeks, I finally sent them a letter asking them to stop, and the calls stopped almost immediately. Then I got a call about a month later from Stacey in "compliance," stating they were unable to comply with my request because they did not have my account number. She could not find me in their records by name, address or phone number.

Just to get this straight, Rickenbacker has my name and home phone number, but are unable to comply with my request that they stop calling because they don't seem to know why they are calling me in the first place.

Yeah, that makes sense.

Someone called me stating that I owed $1700.00  on a vehicle I never owned. I called the DMV and ask what other vehicles were under my name because I thought of the possibility someone had used my name. There was no other vehicle aside from my own. This a a fraudulent caller. Please do not give any bank or account numbers.

SEND THEM A "cease and desist" letter. You can find templete samples on google/yahoo. These jerks are SCAMS and read the horror stories about CARLOS CASAS- the RICKENBACKER owner. This office will buy old debts from towing companies and re-aged the accounts from 01/1994 to make it 11/2008. REPORT them immediately to the CA Consumer AFFairs, Santa Clara District Attorney, CA Attorney General, and your state's Secretary of State. Im in Las Vegas, NV. Our state law is that they have to be registered with the state office of Financial instistutions division and the secretary of state. They can't call me any longer nor mail letter (only to state the action of Legal suit or stop collections on the acct.)

DO NOT call them back. Either Jessica, Brooke, or Anthony will try to help you and yell, put you on hold, give you some attitude and respond to you with "bleh bleh  bleh"....  You also find out that this company succeeded scamming people in CALIFORNIA for the last 40-50 years.

Truth: Yes they are located in Morgan Hill, CA   and they also go by numerous other phone #... such as 408-762-7280, 408-762-7322, and 800 573 8774 DO NOT give them any of your information other than what they know if you do call them.

I was caught in a fraud ring when we sold our car to someone and that other person was a junkyard worker who then worked with another towing company to fake a tow and got our information from DMV and then worked with this collection agency to get money from us.

THEY WILL DO EVERYTHING TO REACH OUT TO YOU AND GET TO YOU ! I sent them bogus 1000 page fax and harassed them myself ! They were laughing and playing games, making fake accents in their bilingual tones...

To know that there are individuals out there who do this for a living is SICK !
REMEMBER before you ever CALL back ANY #, please do some research and you'll be shocked to find the information. Apparently I am not the first one to be involved in a similar incident that involves a car, towing, or some vehicle incident.

PROTECT YOUR INFORMATION !

oh they weren't too smart with the whole we only speak spanish bullsh... I understand spanish even though I am not a native spanish speaker.. shows to prove how dumb these individuals can  be as well.

"hi im jessica, how can I be of an excellent service to you"
"hi jessica scam artist, wow you speak proper english? can you stop harassing me? "

click ~

BEST WISHES EVERYONE !

http://sanjose.bbb.org/Business-Report/Rickenbacker-Collection-Service-214180

they just called back with an asian indian woman who didn't speak english well...a spanish speaking woman who was mad... and a poor italian speaking man. and then of all..  another man said is this "ching chong..."  

this is the company scamming you 100000000s of dollars... wow... they call themselves "BUSINESS HEROES"

here is the CEO's LINKEDIN info http://www.linkedin.com/pub/carlos-casas/2/160/667 and it's listed in SPAIN!

oh FYI... you know how to make your # private right? by pressing *_ _ .... use it when calling these [***] back.

poor website. http://www.rickenbackergroup.com/

GO GOOGLE    "CARLOS CASAS RICKENBAKER"
http://www.google.com/search?hl=en&client=saf ... nbacker&spell=1

and then see their amounts of money they give to the GILROY Chamber of Commerce, ACA people at http://www.acainternational.org

I'm sick... these people really make me sick.

This report is to assist those who don't know who to write or what to do with their complaints.
Hopefully, if we all write, follow up and stay after this company, we can stop this.

Looks very suspicious to me!

Short Version: I sold a car in 2004. Evidently, even though I have never received ANY DOCUMENTATION or VALIDITY of the debt, nothing in writing, the car was totaled in 10/2006. Take note: 2006...in 12-2008 I start getting harassing calls from this company demanding $1599.00! I asked where incident happened..."I don't know", I asked for vehicle VIN, answer: "I don't have it!" In yet they expect me to pay, just send $$.

Now they say I owe $1789.00! (?)

Been caught up in the tricks of this company?

If you are getting harassing calls, write a "Dispute - Cease and Desist Letter." They can no longer call you once they receive the Cease and Desist Letter. It is against the law! Be sure and send Certified Mail, Return Receipt Requested, so they can't say they didn't receive it!

HOWEVER, they can and will turn you into the credit bureau even though you disputed the charge and they have not forwarded to you any information!  (If they say they have mailed you anything, request a copy of the Return Receipt!)

In that letter, be sure and ask for validation of the debt and all information relating to it! If it is for a vehicle you sold, ask for VIN#, Lic #, date and location of the towing or incident, copies of the invoice, what happened to the vehicle? Was it sold, how much? Copy of the sale and amount sold. Ask for everything you can think of. They must validate the debt. Just calling and saying you owe thousands, well... BE MORE AGGRESSIVE  THEN THEY ARE!

Okay, now, here is what you do. You make one letter explaining all of the above details and make copies of it for all the agencies. List everything about the harassing calls, the amount they say you owe, ALSO mention (IF) that the debt started out; as for example, $1500.00 and now the debt is $1800.00!... when you sold your vehicle and that this is not your debt, that you have requested the above information and have never received it. (Allow Rickenbacker 10 business days after the receipt of their letter, send it Certified Mail, Return Receipt Requested, then you will know they received it, and they can't say they didn't! Their 10 days starts the day they signed for the letter.)

Then forward your letter of complaint to the following agencies.

Also, be sure and give all the information on Rickenbacker:

www.rickenbackergroup.com

Mr. Carlos Casas, President & Ethics Officer
Rickenbacker Group
15005 Concord Circle
Morgan Hill, CA 95037

408-762-7320

Now, send it to all of these people:

Office of the Attorney General PO Box--- Your States Office - Look up their address on web. Attn: Consumer Protection

Attorney General’s Office California Department of Justice Attn: Public Inquiry Unit P.O. Box 944255 Sacramento, CA 94244-2550

Federal Trade Commission: Consumer Response Center - FCRA Washington, DC 20580

District Attorney's Office - Morgan Hill Branch 17275 Butterfield Blvd., Suite A Morgan Hill, CA 95037

ACA International, Attn: Ethics Department, P.O. Box 390106 Minneapolis, MN 55439-0106.
Rickenbacker belongs to this association. You will hear from them, but be sure to follow up with them within 30 days of receiving their letter.

Office of District Attorney, Consumer Protection Unit, County Government Center-West Wing 70 West Hedding St. San Jose, CA 95110

If Rickenbacker Group turned you into the credit bureau, contact them immediately and DISPUTE THE CHARGE.

You can also write the Better Business Bureau, but I realised I needed to stop and ask myself: WHO PAYS THE BBB FOR THE BBB MEMBERSHIP? The company you are complaining about!

Some of these agencies you can file a complaint on line. Be sure to make copies (print) for your file.

Then go to the internet and list a complaint with every Consumer Protection website you can find.  (http://www.ripoffreport.com/FileReport.aspx   http://www.complaints.com/   

If we all complain, maybe we can stop Rickenbacker Group! But, we need to KEEP FOLLOWING UP!

If I find another consumer protection agency to contact, I'll keep you posted.

Hope this has helped you. I believe in Consumer Awareness, Consumer Alertness and WHAT IS RIGHT IS RIGHT~ WHAT IS WRONG IS WRONG.

This WRONG needs to be STOPPED!

GOOD LUCK!

Thats the same thing thats happening to me they call and dont respond when i answer the phone and its like every two weeks!

Yes, i sold my car last year it's had 2 owners since I sold it adn they keep harrasing me stating I owe them $1736.10 for the storage n towing of this vehicle!!

They keep calling for a fee on a car that we dont even have in our possession in over 5 years!!  we signed the title off to the towing company and paid all the fees for the DMV to get rid of that car!  They're still trying to collect $45 that they claim we owe to the state which is BS!!!  I cuss them out EVERY TIME they call, it's very annoying!!!  This is NOT the first time they've tried calling either.  I threatened to file a claim if they don't stop calling my number.

I'm soooo fed up with this company!

www.rickenbackergroup.com.

Start Harassing them By calling a few times a day and hang up, FLOOD them with calls.. seriously

Also BBB Means NOTHING people have to pay for the title.

Rickenbacker Group closed its doors on March 11, 2011. If they are on your credit report, make sure to dispute the debt with the credit bureaus and they will remove it off your credit report within 30 days at most since the company has closed.