410-774-8465

got a phone call from this company but no one answers when you call back

This number reads "Chase Survey" on caller id.  They had called for the last few days (no message and no answer when calling back) so I decided to answer and see what it was about.  The person said it was a survey on behalf of Chase and not a sales call.  I decided to proceed and would hang up if they seemed to ask anything I had an issue with.  He asked if I had visited a branch recently (I had), so I said yes.  He then asked if I had visited XXX branch (which was the exact branch I had visited a few days ago), so I said yes.  On a side note, this made the call seem much more legitimate since they knew the exact branch I had been to.  He then asked me to rate how satisfied I was with my visit there on a scale of 1 to 10.  Then he asked me questions about if I had gone in for a teller or other issue, and again asked me to rate 1 to 10 on those interactions.  At no time did he ask me anything account specific or for any of my personal information.  The entire call took less than 5 mins.  I then decided to call my banker and he said that Chase has been calling customers to take surveys on the visits they had to the branch, but could not tell me if this was the number they called from, but said it sounded like what he would expect on a call like that.  Hope this helps.

We have been called and called and called.  Sometimes I answer, sometimes not.  We have told them not to call, we are not interested, but two days later and I have another call!  Always says Chase on the caller ID

this number the people say is chase,   crazy

Received 2 vmails from this number with a CID of 'Chase S'.  The messages basically said this was blah representing Chase <end of message>.  Since I too recently visited a Chase branch, it's certainly possible that this is legit.

Since Chase's new fancy schmancy new ATM machines aren't able to scan rebate checks for deposit to my account, I have to take them to a teller to be deposited. I get these calls every. single. time. They just want to know how I liked my customer service experience with their employee. It's NOT a scam. It's just annoying.

Just received this call, when my husband answered they asked for me, when told I wasn't home they hung up.  I dialed the number and it just rang.  We called Chase and they do not have any such service and told us it definitely was a fishing expedition.  .Do not give them any of your information!

I do bank  locally at Chase and was at the bank recently but I live in area code (916) Sacramento not (410) Baltimore.

Lisa M's post is on another cite https://800notes.com/Phone.aspx/1-410-774-8465/8 and is obviously one of the spammers herself. Didn't even change a word!!!

opinion call?

I also got a call from this number, sounded like young kid, also telling me he was from chase, doing a survey. i recently had some fraud on my card. somebody created a duplicate and tried to use it in fla, before that it was in new hampshire. i just closed down my card and received the call pretty soon there after asking for info. i hung up and then tried desperately to call them back so i could curse the person out. it is super frustrating that banks are not secure. told chase i was going to close my account with them as this is the 2nd time this has happened.

called my private cell phone number, but I could not answer;  returned the "missed call".  No answer