5027229148

I posted to their Timeline on FB...no one has contacted me...lol....but then, they close at 8:00 pm....the faxes continue, but they are closed!   They have more than one number also.

I'd like you to share with you that we have had (some) success (time will tell) regarding getting Humana to both acknowledge and address the issue of incredibly annoying, multiple calls to a *CANADIAN* phone over the period of months.

After attempting to contact the company directly, we resorted to contacting the Better Business Bureau of Louisville (Complaint Department you may reach us by Phone: (502)583-6546 or by Fax: (502)589-9940 ) to register a complaint.  Before you begin thinking that this was an empty gesture, let me assure you that the BBB has more influence than you may believe.  I have used it in another situation when a company was unresponsive to my direct contact… and it was very effective then as well.

Here is the content of my complaint… which, by the way, can be very conveniently submitted on the BBB’s web page: (http://complaint.bbb.org) .. submitted June 10, 2013.. complaint #9576801

“… I am representing a business associate who is having this difficulty. They would prefer I handle all associated issues. The company is issuing phone calls (likely fax based) at all hours of the day and night. Since there is no communication when the call is answered (only fax connection tones), the nature of the call cannot be determined. Humana has been contacted 3 times in the past and the company representative has positively identified the offending phone numbers (see below) as sourced by Humana Inc. and ensured the individual I am representing that the problem would be resolved. Since this issue began 4 months ago, the phone calls continue to occur. The calling numbers are all from area code 502: 722-9148, 405-8022, 405-8021 and 405-7035 Using any one of those numbers in a Google search will reveal NUMEROUS other complaints regarding such harassing and potentially threatening calls. The number being harassed is: (705) 458-0610 On the advice of BBB, I will also be initiating a complaint with the Attorney General's office  …”

Humana has an “A+” rating with the BBB and I discovered that such companies consider this to be a very significant asset.

The phone calls (which seem to have cycles) had started again but quickly stopped within a few days of when the BBB had anticipated it would be able to contact Humana.  Then, on June 26, Humana issued a personal letter to the person actually receiving the calls.  The letter stated that the calls were indeed the result of a clerical error in issuing faxes and had been corrected. And other blah, blah, blah apologies, etc.

Time will indeed tell if this is a lasting solution but it at least shows the company taking acknowledging, ownership of the issue and dealing with it… most importantly… IN WRITING!

I would greatly encourage you to spend just a bit of time to duplicate our effort and approach and contact the BBB on your own.  I intend to deliver this message to many of the NUMEROUS others who have experienced this ridiculously annoying and frustrating issue.  With enough complaints, Humana will have to SERIOUSLY review its faxing policy and technique.

Douglas Ruisaard
dougr@telus.net

I'd like you to share with you that we have had (some) success (time will tell) regarding getting Humana to both acknowledge and address the issue of incredibly annoying, multiple calls to a *CANADIAN* phone over the period of months.

After attempting to contact the company directly, we resorted to contacting the Better Business Bureau of Louisville (Complaint Department you may reach us by Phone: (502)583-6546 or by Fax: (502)589-9940 ) to register a complaint.  Before you begin thinking that this was an empty gesture, let me assure you that the BBB has more influence than you may believe.  I have used it in another situation when a company was unresponsive to my direct contact… and it was very effective then as well.

Here is the content of my complaint… which, by the way, can be very conveniently submitted on the BBB’s web page: (http://complaint.bbb.org) .. submitted June 10, 2013.. complaint #9576801

“… I am representing a business associate who is having this difficulty. They would prefer I handle all associated issues. The company is issuing phone calls (likely fax based) at all hours of the day and night. Since there is no communication when the call is answered (only fax connection tones), the nature of the call cannot be determined. Humana has been contacted 3 times in the past and the company representative has positively identified the offending phone numbers (see below) as sourced by Humana Inc. and ensured the individual I am representing that the problem would be resolved. Since this issue began 4 months ago, the phone calls continue to occur. The calling numbers are all from area code 502: 722-9148, 405-8022, 405-8021 and 405-7035 Using any one of those numbers in a Google search will reveal NUMEROUS other complaints regarding such harassing and potentially threatening calls. The number being harassed is: (705) 458-0610 On the advice of BBB, I will also be initiating a complaint with the Attorney General's office  …”

Humana has an “A+” rating with the BBB and I discovered that such companies consider this to be a very significant asset.

The phone calls (which seem to have cycles) had started again but quickly stopped within a few days of when the BBB had anticipated it would be able to contact Humana.  Then, on June 26, Humana issued a personal letter to the person actually receiving the calls.  The letter stated that the calls were indeed the result of a clerical error in issuing faxes and had been corrected. And other blah, blah, blah apologies, etc.

Time will indeed tell if this is a lasting solution but it at least shows the company taking acknowledging, ownership of the issue and dealing with it… most importantly… IN WRITING!

I would greatly encourage you to spend just a bit of time to duplicate our effort and approach and contact the BBB on your own.  I intend to deliver this message to many of the NUMEROUS others who have experienced this ridiculously annoying and frustrating issue.  With enough complaints, Humana will have to SERIOUSLY review its faxing policy and technique.

Douglas Ruisaard
dougr@telus.net

What is the number for humana, everone should call them and complain

Receiving calls late at night when one needs to sleep and during the day.  Why can't some one stop this ?  Eithor the police or the phone company needs to do something.  I have received calls from 4  numbers from the same area in the last 24 hours.  They are from:
502 722 9148
502 405 8021
502 405 7035
502 405 8022

We have been getting calls also, which are faxes

Repeated fax  phone calls from 502-405-8021

Since 7:00 PM EST last night I have had no less than 9 calls from 502-722-9148 and 502-405-8022- These are fax calls in series of three redials. The last call to this point was at 3:12 AM. Using the shown information from this site I will talking to them later this AM. Hope it works or AG's office is next.

Fax Calls all hours day and nite. The calls come from all different  #'s starting with area code 502.

502-405-8021 Calls at ALL hours night and morning with a fax tone. Return calls to this number are always busy.  What idiot company cannot control their fax machine calling over AND over to same number with no result?? They are NOT accomplishing any useful business. I AM ON THE DO NOT CALL LIST. NEXT STOP IS WITH THE FCC.   Todays date 1 June 2015

Our hospital phone number of 9524604032 is receiving Fax calls from 5027229148. This number is listed as Humana, or at least that is what shows in the called ID display on the phone. This has been happening for a few months but has recently gotten worse. If there is anything you can do to make this stop, or if you need more info, please contact me at 9524604032

same as other reports, calls mainly early AM as a fax from humana, call the # back & it just rings over 10x & then busy. someone some how needs to do something about these callers.

This number called more than ten times yesterday and through the night. It is a fax

Calls are coming from Humans mailorder prescriptions. The corporate office is 800 720-8919

Calling middle of the night and early mornings