619-801-8188

This is a home waranty company.. I tried pressing 1 to talk to someone to get my name off the list, rings 1ce then hangs up on me.  Calling the number back gets a busy signal

They have been calling a couple of times a day.  I answered at first but they always hang up.  I called back but the line was always busy.

Keeps calling my work.  Never leaves a message.  Caller ID says its a celluar caller.

Here is what I've found out about this telemarketer:

1. It is a robo call - so pressing 1 to answer may not get you to a human

2. If you call them back you get an automated message asking you to press a number to have your telephone added to their do not call list and that it will take 72 hours

3. But doing this may not stop the calls

4. The number 619-801-8188 is carried by www.digitcom.net

5. They've apparently been getting a lot of complaints because they have a web page dedicated to telemarketer complaints and they will let you look-up this number through a form at http://didcheck.digitcom.net/lookup.php

6. I did that and this is the information they provided:
Number 619-801-8188 is being used by Telephone Management
EMAIL:    dnc@tmcallerid.com
PHONE:    866-225-1956
FAX:    503-296-2500

7. Then I looked up tmcallerid.com. It is a company in Portland, OR.
TM Caller ID, LLC
1st Floor
Telephone Management Building
2331 SW 5th Avenue
Portland, OR 97201-6303
Call us toll free:
(866) 708-0401
Office Hours:
Monday - Friday 8am - 5pm PST

8. I called this toll free number and complained and the operator said I needed to talk with their complaints manager. I was put on hold for 15 minutes and then they hung up on me

8. They must also be getting complaints since they have a section of their home page devoted to telemarketer complaints which essentially says that if you have been harassed you should email dnc@tmcallerid.com and they will do what they can by talking to their clients who are using the phone number to place robocalls

HERE IS WHAT YOU CAN DO:

1. Register your number in the federal do not call registry at https://www.donotcall.gov/ if you have not done so already

2. Call your state's attorney general's office and see if they have a do not call list and if so register your number there too

3. Next time you gat a call from 619-801-8188, return the call and press the number for you to be included in that telemarketer's do not call list

4. If you get calls from this number a week after doing (3) above:

4.1 Go to http://didcheck.digitcom.net/lookup.php and fill in the form thus making a complaint) and check the box allowing them to follow up with you about your complaint

4.2 Email dnc@tmcallerid.com AND THN FOLLOW UP BY CALLING  TM Caller ID in Portland and complain

4.3 If the calls still do not stop:

4.3.1: Call/email Digitcom and TMC Caller ID and tell them that you are going to complain to the CA and OR attorney generals and to the FCC as well as threaten legal action against them if they don't do domething

4.3.2 Then go ahead complain about these companies to the CA and OR attorney generals' offices

4.3.3 File a complaint with the National do Not Call Registry at https://www.donotcall.gov/

4.3.4 File a complaint directly with the FCC

4.3.5 If you are really fed up hire a lawyer and sue digitcom and TMC Caller ID