717-702-2006

Called me today. Left a msg. Albert Smith was his claimed name. All he said was to call him back. He's a debt collector for Peerless Credit Services out of Harrisburg PA. I am pretty sure they handle medical debt collections.

This company is the most unprofessional rude company I have ever dealt with.  My wife contacted the company to settle a billing issue and spoke to Mike Sims (apparently the call center manager) and was not permitted to speak let alone have anything resolved.  

A billing account that we had already made partial payment on (almost half of the bill had been paid already) had shifted to this companies records, and we were not aware of the transition since my wife and I had recently purchased a house and the company did not have the proper address to notify us they hadn't received our final payment.

When we contacted them (initially just my wife called) she was transferred to Mike Sims to discuss the bill, he started out normal enough requesting a payment be made, etc.  But when my wife answered his question about why we weren't able to make the payment he wouldn't even allow her to respond, claiming that all that was irrelevant and that she was a deadbeat debtor.  I was brought onto the call since my wife could no longer handle his obscene and childish behavior, and was met with the same attitude.  

Mike sims and Accumed billing are utterly pathetic as an organization.  I cannot believe that anyone would allow their reputation to be decimated, by using a company like Accumed to represent them in bill collection.  There have been many companies that I have dealt with in my life that handle phone customer service and this is by far the basest example of a company that has no clue how to operate their business.

When I asked for Mike’s supervisor his only reply was:
"This is as far as a lowly debtor goes, I am the manager."

Needless to say I have already contacted one of the owners (their info is below) of the company and filed a complaint with the BBB using the link provided below, and I invite you to do the same.

Peerless Billing Service
Also operating as (probably because they couldn't show their face as Peerless anymore)
Accumed Billing Services

725 Maple Road
Middletown, PA     17057-2857
(717) 702-5500

[PA Department of State Records]

Date: 12/22/2010      Business Entity Filing History
(Select the link above to view the Business Entity's Filing History)      

Business Name History
Name    Name Type
PEERLESS CREDIT SERVICES, INC.    Current Name
Business Corporation - Domestic - Information
Entity Number:    762308
Status:    Active
Entity Creation Date:    8/30/1982
State of Business.:    PA
Registered Office Address:    725 Maple Road
Middletown PA 17057
Dauphin
Mailing Address:    No Address
Officers
Name:    VICKI A HARTMAN
Title:    President
Address:    725 MAPLE RD
MIDDLETOWN PA 17057-22
Name:    BRADLEY R RUNYEON
Title:    Secretary
Address:    725 MAPLE RD
MIDDLETOWN PA 17057-22
Name:    BRADLEY R RUNYEON
Title:    Treasurer
Address:    725 MAPLE RD
MIDDLETOWN PA 17057-22
Name:    DEBBIE REITZ
Title:    Vice President
Address:    725 MAPLE RD
MIDDLETOWN PA 17057-22
Caller: Peerless Credit Service AKA Accumed Billing Service
Call Type: Debt Collector

Better Business Bureau

http://dc-easternpa.bbb.org/complaints/commoncomplaint.html