7702172929

Did you ever get this problem resolved?   We just found a deduction on our acct for $204.00 on Oct 12 , 2010    Please help!

I also just noticed a $52/month charge on my aging father's bank statement.  It is an automatic withdrawal and the bank says that somehow these crooks were able to get ahold of his account and routing numbers!!  There should be more authorization required to do these things!

My 89 year old father also go an automatic debit from this company.  When I call them they will not give a customer service person to talk to and they will have an account manager call me.

When my brother got his bank statement for April 2011 transactions, there were
two identical charges of $204.00.  The information explaining the charges was as
follows: CBS 770 217 2929 Billing 77.  SINCE HE KNOWS(on a daily basis what
his account balance should be) $ 408 made a lot of difference.  My nephew spent
hours on the phone trying to find out about this.  My brother has no credit or
debit cards.  He (my nephew) got the same response(or rather no response)  being put on
hold, after talking with Rochelle(who is mentioned by others in the above memos).

My brother will be 84 in October and it appears that older people are being targeted.  Also
since the amounts are not huge, errors or scams could go unnoticed if an account is not
closely monitored.  The two transactions were dated April 25, 2011. That was the day
after Easter Sunday(April 24).

These people have been deducting $52 every two months from my checking account without any authorization.  What can I do?

I am handling finances now of my 90 yr old bedridden Mother.  She has been charged $52.00 by CBS (Card Benefit Services) though she has been in and out of hospital and nursing home over the last 6 months.  She has no idea what this is and we want it stopped.  We tried stopping it through the bank, but the charges are coming again.  All bills were paid long ago and we know no new ones have been made, other than medical expences.  How can this continue!  Charging the poor elderly (Mom is a notch baby and gets little in social security) for absolutely nothing is an evil beyond compare.  Can anyone help?

If the transactions is an ACH transaction you have 60 days of posting to your account to contact your bank, sign an affidavit stating the transaction was unauthorized with a signed documentation of when you called, who you talked to and the date. Once this is returned as an unauthorized item the company, per regulation, is not allowed to run it through the system again. Request a copy of the signed affidavit for your records in case the transaction comes through your account again.

There must be a copy of a written authorization for a transaction coded as ppd (personal account-NOT business) Your bank can request a copy of the written authorization as if the transaction is more than 60 days old.  The originating bank must provide this copy within 10 days of your bank's request.  An originating bank (Bank that has the account that processes your unauthorized transaction) is ultimately liable but it will take time and effort to collect. Your bank should handle that for you.

60 days is acutal # of days not business days.  Help your bank by doing your part by reviewing all of your transactions in a timely manner.

Very important to view your transactions on a daily basis if you have the capability.

PAPER DRAFTS
There are fraudsters that are processing paper drafts without authorization.  This has a 60 day return window also.  A affidavit must be signed.  If the check is not returned within the 60 day window you may be out the money.  Your bank should not be held liable since they do not know what you do or do not authorize.  

HOPE THIS HELPS ALL OF YOU!

If the transactions is an ACH transaction you have 60 days of posting to your account to contact your bank, sign an affidavit stating the transaction was unauthorized with a signed documentation of when you called, who you talked to and the date. Once this is returned as an unauthorized item the company, per regulation, is not allowed to run it through the system again. Request a copy of the signed affidavit for your records in case the transaction comes through your account again.

There must be a copy of a written authorization for a transaction coded as ppd (personal account-NOT business) Your bank can request a copy of the written authorization as if the transaction is more than 60 days old.  The originating bank must provide this copy within 10 days of your bank's request.  An originating bank (Bank that has the account that processes your unauthorized transaction) is ultimately liable but it will take time and effort to collect. Your bank should handle that for you.

60 days is acutal # of days not business days.  Help your bank by doing your part by reviewing all of your transactions in a timely manner.

Very important to view your transactions on a daily basis if you have the capability.

PAPER DRAFTS
There are fraudsters that are processing paper drafts without authorization.  This has a 60 day return window also.  A affidavit must be signed.  If the check is not returned within the 60 day window you may be out the money.  Your bank should not be held liable since they do not know what you do or do not authorize.  

HOPE THIS HELPS ALL OF YOU!

If the transactions is an ACH transaction you have 60 days of posting to your account to contact your bank, sign an affidavit stating the transaction was unauthorized with a signed documentation of when you called, who you talked to and the date. Once this is returned as an unauthorized item the company, per regulation, is not allowed to run it through the system again. Request a copy of the signed affidavit for your records in case the transaction comes through your account again.

There must be a copy of a written authorization for a transaction coded as ppd (personal account-NOT business) Your bank can request a copy of the written authorization as if the transaction is more than 60 days old.  The originating bank must provide this copy within 10 days of your bank's request.  An originating bank (Bank that has the account that processes your unauthorized transaction) is ultimately liable but it will take time and effort to collect. Your bank should handle that for you.

60 days is acutal # of days not business days.  Help your bank by doing your part by reviewing all of your transactions in a timely manner.

Very important to view your transactions on a daily basis if you have the capability.

PAPER DRAFTS
There are fraudsters that are processing paper drafts without authorization.  This has a 60 day return window also.  A affidavit must be signed.  If the check is not returned within the 60 day window you may be out the money.  Your bank should not be held liable since they do not know what you do or do not authorize.  

HOPE THIS HELPS ALL OF YOU!

The banks should be on alert for these numbers starting in 770 you should check with the account holder and make sure they know about this transaction before they take money out their account again since this has been going on for many years. The banks should now beaware of this. It happen to my mother also. This is fraud so the FBI should be invole I think.