7804543349

i am more than willing to help with this situation. i just received another phone call for this scam, thats dated from 2008. i dealt with this last year with them calling me off and on for 2 months, at the business and on my personal cell (they got it from another employee, when they called looking for me one day) same as everyone else here, they called said that theres is an outstanding balance on an issue from 2009 and has still yet to be paid, said that i said yes to the deal, and that it was published, and we were sent a copy of the magazine for neighbourhood watch (cedar publication)....we have never recieved a copy, because they dont even have our appropriate mailing adress (which they would have if we had actually made this deal over the phone) not only that but i have a recorded msg from one of the "collecters" on my voicemail right now, just recorded it to my computer for proof, personally attacking me for not paying this bill, she actually quotes the number,  except she said its 1-888-454-3349 and tries to threaten to call my bosses to get me into trouble because she didnt like how i talked to her today.... the company told them to take it to court last year,  if this actually happened, if we had actually said yes, and actually gotten a copy....and have still yet to see results...its a complete scam, threating to bring it to a collectors agency and small claims court i spoke to john ( the supposed v.p) last year and again today....he told me that how it works is that they call and if we say yes, he is the one who calls back for all the information, for invoice purposes and he signs a piece of paper making it legitimate that this was their "legal agreement" ( him calling and signing a piece of paper with a date on it)...that he has phone records saying when he made the call....i told him we went over this last year, when they called looking for me to pay this "bill" i have proof i wasnt even there that day to answer this call, and now its a year later and im still dealing with this....they have no claim, no signature from anyone at this business, i asked him what we did, and he had no idea, if that was case, how could he have make an ad for a business if he had no idea what we did or what we sold...and i mentioned again like i did last year when we spoke, if the ad had our logo, he said yes i said thats impossible because we dont have one...and he said that he could find one on the internet....leaving me to believe this is how detailed this scam has become going to the great lengths of finding other businesses logos on the internet...i have gone in to great detail dealing with this people....this woman threated me today, to call me everyday and quote "disrupt" my life until i pay this bill......oh and i forgot mention....im the manager,...just an employee....i dont even own the business, and this is what i get to hear eveyday..... apparently....so please if theres anyone with anyway to end this, and if my help could be of any assistance you have it.....and they said that they faxed us a copy of the invoice last year (but were careful enough to not say that today when i asked them to fax us a copy like they did last year)....because we dont even have a fax machine...never have...not even a fax line..................and the number that i have that called me today too is 780-701-3712...try and call that one...they"ll pick up and i asked for john....ask for a steve or moe or shawn...im sure you'll get passed to the same guy

the lady that called me today said the same thing "unprofessional" when i told her to go f*uck herself after spending 20mins arguing that this was a scam....ha!...i have video proof of the voicemail msg she left on my phone proving that she harassing me threating to call my bosses to try and get me in trouble and then told me on the phone that she (quote) " was going to call me everyday to disrupt my life until i pay this bill)...i dont even own the company i just work there and have been dealing with this for almost 3 yrs!!! this is getting way out of hand!!!!

count me in..(check out my post)!!! its absolutely ridiculous

Same unscrupulous tactics being used against the company I work for in Calgary. Cedar publishing claiming we ok'd a ad, we did not, -  harrassing phone calls for over 2 yrs now.
They were told to sue us, but as they have nothing to back up their claim, they choose to continue phoning. Even having the nerve to call us on our tollfree #.
Could we not charge them with harrassement among a host of other bad things?
Employees must be all relatives of Moe, as who else would take a scam telemarketing job whose sole purpose is to lie, mislead, threaten and steal?
PLEASE NOTE - A NEW SCAM OF CEDAR PUBLISHING, they leave a recorded voice mail, (afterhours of course), claiming to be researching a local internet search - asking to confirm your company info. HANG UP. If you listen to the recorded voice mail, the request doesn't even make sense. HANG UP, HANG UP, HANG UP.

pretty genaric responce obviously doug must be fraud talk for lo moe

Same [***] different flies. My case has been going on since Nov 09. I have talked to several "collection agents" both in office and "independant" "managers", "lawyers" It used to get me angry but now I have taken a different tactic. I phone "Lisa" every morning and use the exact same tactics in reverse. When are you going to delete my bill, when can I expect this bill to be voided, I need a date Lisa, what do you mean you can't do it get me to the people who can. I think you can come up with some origional and creative comments as long as they are polite it can't be construed as anything but a legiment responce to a fraudlent bill. "Lisa" told me several times she works for an independant collection agency. I asked here if the bill was legitiment why was there no intrest added. Why has this not gone to court?. Why haven't we been reported to Equifax or some other credit reporting agency?  I played along with the independant collection company for a while then one morning I phoned up and asked "Lisa" if she got my fax, her responce "just a second I will check up front." She came back on the phone and said no we havent recieved it yet. At this point I asked her If she didn't work for cedar publishing how could she check up front for the fax which I sent to cedar puplishing. She responded tthat dosent matter . Phone every day eventually it will work they cannot send fraud through the mail.

I have been getting calls from cedar publishing quite a while now I have decided to be proactive instead of reactive. They have a story of buying the Edmontonian Magazine The previous owner was listed as Barb Deters so I phoned her up 780-482-5574 left a message no responce I phoned back talked to her she had no intrest in talking to me but in the conversation I thought I reconized her voice, it was "glennis" one of the people that have been trying in vain to collect the supposed bill they say we owe. She told me she was packing to leave town. Brings to mind rats leaving sinking ship.

This so called publishing company is nothing but a scam believe me i no they will rip u off, dont pay your bills u dont have to, they have nothing on any of you. They r just a bunch of crooks looking for there next victim do not even except a call from them dont let them push into to a conversation just hang up!!!! as for that low life blood sucking [***] loser MOE remember what they teach u in business wat goes up will come down eventually!

MOE and Doug and you other morons are so f**ked. They sent our "overdue invoice" to collections whic lasted but a couple of weeks before the collections firm agreed with me and gave the invoice back to MoeHammad. Now their "in house" collections as they call them keeps calling me asking the same questions and pulling out the voice recording card, which I have yet to hear. It's actually funny to me. I encourage the girl to keep calling as I'm sure she is making $12/hr, won't take long for this bogus ad to cost them my "invoice".

I like your style. Lisa always blockes her number when she calls me. Do you have her direct line?

Here is Pat's (not sure real name) number.  1-888-454-3349  ext.230.   She from collections for Canadian Missing Kids Magazine.  Give her a call every day and bug the s*%t out of her like she does with me.   Also had a interesting conversation with there guy from there IT department today.  Idiot.  Played me a recording from 3 years ago and claimed it was from Feb of this year.  I agreed 3 years ago to view there ad.  They sent me a proof.  I declined and faxed it back.  Never could get through.  Always busy.  Then eventually sent me an invoice.  I ignored it.  This spring they had a collection guy call me twice.  I told him to pound sand, twice.  Now they are calling saying that the old bill has been paid and that I have agreed too an ad for there latest publication and want payment.  Holy christ they are slow learners.

I always try to keep them on the line for as long as I can.  Hopefully Moe goes broke paying for unproductive Boiler room antics.

Don't ever give these a$%holes a dime!  Not a leg to stand on.

Calling is a direct promoting technique to help network sales and profits associates and potential customers, your business with other businesses, and so forth. Even though this kind of marketing and advertising faces some resistance, there are approaches to create and keep purchasers by use of telemarketing. Additionally, you do not want shoppers looking for your product or assistance from a different company, so you will need to be memorable. Regardless of whether your Calling is for outbound calls, inbound calls, lead generation, or typical revenue, right here are a handful of approaches to utilize marketing strategies to meet your Calling wants.

You should be concerned with your purchaser by taking note on how they response their calls. If they solution the cell phone by giving out their very first or very last identify, deal with them as they introduced themselves, so you don't come off as if you are studying their name off of a record.

Acknowledge the name they give, no matter whether initially or very last, and you'll begin out on a much more positive note. Even so, people today really don't often answer the phone with their title. In this situation, address them by their very first and previous name - initial name only is also individual, and their total identify guarantees you sound qualified.

Be memorable in a good way. Quite a few Calling sales are not produced from the first contact. Make sure to give out a return or callback amount, which includes spot code if the telephone variety spells a thing out, repeat the amount two times, once numerically, the other making use of that phrase as a memory bring about system. Also, don't pressure the buyer to get quickly by particular selling prices and pitching your sale strongly, but rather consult them what you can do for them to acquire from you when they're prepared, this will make certain that your client will have time to make the appropriate decision. Comprehend what your consumer expects, and if your products or service meets their needs, stick to by means of to supply client satisfaction. If not, it is superior to refer them elsewhere, rather than have an upset customer and high priced return or complaint later on. Letting them know the truth of the matter will make the customer content and give you credibility they may well refer you in the foreseeable future.

Attempt these concepts for negotiating and establishing a relationship with who you're wanting to appeal to, regardless of no matter whether it is really a organization or individual. For instance, negotiation does not have to be a agonizing approach inquire issues which you previously know the response to - men and women are additional very likely to reveal their situation and wants with salespeople who get a personalized curiosity. Take this possibility to determine shortcomings in their plans and supplement it with how your merchandise or assistance can help. In addition, reinforce their concept to buy your merchandise or services by telling them how delighted it will make them, and give them an picture or hypothetical predicament that enables you to show that.

How to write a Good Script

Below I have included a Script sample and I also show you step by step how to write it.

When writing a script I follow a very simple formula. I then read and re-read the script out loud to see how it sounds, how easy it is to say and if it will get the desired result.

Role-play it with someone and be prepared to make changes along the way if you feel that an area of it can be improved.

A good script needs to incorporate all parts of the Sales process; Rapport, Disturb, Solution, Close. Whilst doing that you also need to be considering how people are influenced. The words will differ greatly, depending on your industry, but more importantly depending upon the purpose of your call; to sell, to make an appointment or to gain interest etc.

Script Sample Formula

Opening Statement

This opening statement is the first impression for the salesperson, as well as the first impression of your business. I’m sure you’ve heard the saying “You don’t get a second chance to make a good first impression”. Over the phone you can’t greet your customer with a smile, shake their hand or give them great eye contact, but you can deliver well chosen words with a smile, sincerity and enthusiasm in your voice.

Your opening statement must include:

Your customer’s name – a person’s name is the sweetest sound in the universe to that person.
Your Name (i.e. the telemarketers’)
The business name and what you do
Why you are calling
A mention of any prior contact you have had or of a referral

Script Sample example: Hi Jenny, my name is Cathy and I’m calling from Technoglobics, we are a computer repair business located in your local area of Crows Nest. The reason for my call today Jenny is that a friend of yours, Marcia, recently had us repair her desktop and she kindly passed on your details.
Why you are calling

This is where you tell your client about what you are calling about. This should include:

Why you are calling
Any social proof you have
Ways to establish yourself as an expert

Script Sample example: Jenny, we specialize in repairs to home PC’s and we’re known widely in the area for the quality and efficiency of our work – in fact you may have seen us in the local paper only last month when we won the small business award in our category.

Identifying a need

Now we will start a conversation, asking questions about the specifics of their situation. Remember, we are gathering information here, so encourage your client to talk.

This should contain:

Open questions relevant to your product or service

Script Sample example: Can I ask Jenny, how many PCs do you have at home? And how are they working out for you in terms of speed and storage? How have you found your current PC repairer to be?

Personalising our product to suit the clients needs

This is where we use our feature/ benefit/ reason presentation of our product to personalize our product presentation to this clients needs.

This part will include:

Relevant information about your product
Relevant feature
Relevant Benefits
Relevant reasons your product suits this client

Script Sample example: Jenny, we offer a low cost alternative for PC repairs. We are able to do that because we are a word of mouth company who keeps our advertising costs down.

Now Jenny, you said earlier that your childrens’ computer is very slow and we understand how frustrating that can be when they have homework and assignments to complete.

We currently have an offer where we fully service your machine and increase it’s memory. We also give you a free storage card for free! We do all of this for only $149 which saves you over $100, which I’m sure you’d agree is great value for families like yours.
The closing question

This must include:

assumptive wording
a sense of urgency
must be a closed question.

Script Sample example: Jenny this offer is only valid for another 10 days and if you take advantage of it now, I will also give you a 30 day free wireless internet trial.

I can fit you in for that on Thursday or Saturday. Which is a better day for you to bring that in?
Lock In

This must include

Confirmation of any further meetings
The logical reasons why they said yes

Script Sample example: So, I will just confirm I have you booked in for 9am Saturday and it will be ready to pick up by 5pm that same day. Jenny, your children will be so pleased that they can get so much more done on their desktop. We look forward to doing that for you.

Thankyou

Script Sample example: Thank you for your time today Jenny and we really do appreciate you choosing us.
Now let’s look at the completed Script Sample:

Hi Jenny, my name is Cathy and I’m calling from Technoglobics, we are a computer repair business located in your local area of Crows Nest. The reason for my call today Jenny is that a friend of yours, Marcia, recently had us repair her desktop and she kindly passed on your details.

Can I ask Jenny, how many PC’s do you have at home? And how are they working out for you in terms of speed and storage? How have you found your current PC repairer to be?

Jenny, we specialize in repairs to home PC’s and we’re known widely in the area for the quality and efficiency of our work – in fact you may have seen us in the local paper only last month when we won the small business award in our category.

Jenny, we offer a low cost alternative for PC repairs. We are able to do that because we are a word of mouth company who keeps our advertising costs down.

Now Jenny, you said earlier that your childrens’ computer is very slow and we understand how frustrating that can be when they have homework and assignments to complete.We currently have an offer where we fully service your machine and increase it’s memory. We also give you a free storage card for free! We do all of this for only $149 which saves you over $100, which I’m sure you’d agree is great value for families like yours.

Jenny this offer is only valid for another 10 days and if you take advantage of it now, I will also give you a 30 day free wireless internet trial. I can fit you in for that on Thursday or Saturday. Which is a better day for you to bring that in?

So, I will just confirm I have you booked in for 9am Saturday and it will be ready to pick up by 5pm that same day. Jenny, your children will be so pleased that they can get so much more done on their desktop. We look forward to doing that for you.

I will leave you with our contact details, our address is …….. and our phone number is ………..

Thank you for your time today Jenny and we really do appreciate you choosing us.

Calling is a direct promoting technique to help network sales and profits associates and potential customers, your business with other businesses, and so forth. Even though this kind of marketing and advertising faces some resistance, there are approaches to create and keep purchasers by use of telemarketing. Additionally, you do not want shoppers looking for your product or assistance from a different company, so you will need to be memorable. Regardless of whether your Calling is for outbound calls, inbound calls, lead generation, or typical revenue, right here are a handful of approaches to utilize marketing strategies to meet your Calling wants.

You should be concerned with your purchaser by taking note on how they response their calls. If they solution the cell phone by giving out their very first or very last identify, deal with them as they introduced themselves, so you don't come off as if you are studying their name off of a record.

Acknowledge the name they give, no matter whether initially or very last, and you'll begin out on a much more positive note. Even so, people today really don't often answer the phone with their title. In this situation, address them by their very first and previous name - initial name only is also individual, and their total identify guarantees you sound qualified.

Be memorable in a good way. Quite a few Calling sales are not produced from the first contact. Make sure to give out a return or callback amount, which includes spot code if the telephone variety spells a thing out, repeat the amount two times, once numerically, the other making use of that phrase as a memory bring about system. Also, don't pressure the buyer to get quickly by particular selling prices and pitching your sale strongly, but rather consult them what you can do for them to acquire from you when they're prepared, this will make certain that your client will have time to make the appropriate decision. Comprehend what your consumer expects, and if your products or service meets their needs, stick to by means of to supply client satisfaction. If not, it is superior to refer them elsewhere, rather than have an upset customer and high priced return or complaint later on. Letting them know the truth of the matter will make the customer content and give you credibility they may well refer you in the foreseeable future.

Attempt these concepts for negotiating and establishing a relationship with who you're wanting to appeal to, regardless of no matter whether it is really a organization or individual. For instance, negotiation does not have to be a agonizing approach inquire issues which you previously know the response to - men and women are additional very likely to reveal their situation and wants with salespeople who get a personalized curiosity. Take this possibility to determine shortcomings in their plans and supplement it with how your merchandise or assistance can help. In addition, reinforce their concept to buy your merchandise or services by telling them how delighted it will make them, and give them an picture or hypothetical predicament that enables you to show that.

We have received several phone calls and faxes from this company. They state they have a recording of my husbands voice, which they have played back and it sound as though it has been tampered with to get the answers they wanted. We have stated that we will not be paying our bill, which in fact we did not ever agree to! When I mentioned to one of the gentleman that I would be calling the police, he stated for me to never call them again and lose their number, and in fact he should be calling the police on me! ha ha ..
I did phone and report it to the police and am still getting calls, a Bill called me this evening. I told him I would not be paying the bill and that I had called the police and he laughed so hard at me. Telling me that he can't believe that I would really think that the things are on the internet are true, and that I am crazy!!! I then proceeded to tell him that HE can  lose my number and to stop harassing us!

So is this the same guy calling me regarding magazine ad space in a magazine called Missing Kids News Report? I don't really know what to do or how to handle it? I called to say I didn't want it, but couldn't get through to anyone, never signed anything, never gave them any payment info and never saw or received a finished ad, now they are calling me saying I owe them money for 2 ads, and that they'll send me to collections? I don't think that they can actually do that, as they have no financial info on me, also it costs them money to use a collections agency, but I want to be sure that we are talking about the same people...the guy on the phone was super rude and sounded like the brother from Everybody Loves Raymond?

This company is horrible! They now are phoning and saying they are the canadian credit bureau, I don't think so. Although they did have me a little worried when I answered and heard that.  Now that i have calmed down, I have come to realize that this is probably there new way of scaring people to get money. People Beware!

Same story gave them money for a couple of years, recieved a notification from actual Child Find stateing there organization does not solicit money and are not affiliated with this publishing company. Had my secretary look into it and red flags started poping up every where reported them to BBB  CFIB YOU NAME IT.Received call today Lea ext #226 (  Actual Answering Service For 16 Companies ) answering service at 10 in the morning Really ?  I gave to help find missing kids not pad somebodies  pocket .

This company is nothing but a scam!!!!!!! I was employed with this organization and even got ripped off by the Owner Moe, am yet to hear one good thing about this scam artist!!! BEWARE!!!!!