8002998842

They are collection agency for Duke Electric. They have called twice and the first time they called their system mispronounced my last name so I had no idea who they were looking for. then on the second call I missed the call and returned the phone call. The lady on the other end proceeded to ask a few questions and then wanted to know if I was going to pay this bill. personally waking someone out of a sound sleep is a bad mistake. So I turned rude. I then hung up on the woman and then proceeded to look up the information on this company.  Here is what I found.

If you need to send them a letter you have to send it to 1015 E. Center Street.

Helvey & Associates, Inc.
1029 E. Center Street
Warsaw, IN 46580
(574) 269-1726
(800) 735-0730
Fax (574) 267-8040
Email helvey@hlv.com
Caller ID: 800-299-8842
Caller: Helvey & Associates, Inc.
Caller Type: Collection Agency

I sent them (1)E-mail requesting no further contact. (2)Fax requesting no further contact.

according to the Fair Collections Act once you send the a written request for no contact they have to stop.

Here is that section:
FDCPA - 805. Communication in connection with debt collection

(a) COMMUNICATION WITH THE CONSUMER GENERALLY. Without the prior consent of the consumer given directly to the debt collector or the express permission of a court of competent jurisdiction, a debt collector may not communicate with a consumer in connection with the collection of any debt-

(1) At any unusual time or place or a time or place known or which should be known to be inconvenient to the 15 USC 1692b 15 USC 1692c 805 15 USC 1692c consumer. In the absence of knowledge of circumstances to the contrary, a debt collector shall assume that the convenient time for communicating with a consumer is after 8 o'clock antimeridian and before 9 o'clock postmeridian, local time at the consumer's location;

(2) If the debt collector knows the consumer is represented by an attorney with respect to such debt and has knowledge of, or can readily ascertain, such attorney's name and address, unless the attorney fails to respond within a reasonable period of time to a communication from the debt collector or unless the attorney consents to direct communication with the consumer;

or

(3) At the consumer's place of employment if the debt collector knows or has reason to know that the consumer's employer prohibits the consumer from receiving such communication.

(b) COMMUNICATION WITH THIRD PARTIES. Except as provided in section 804, without the prior consent of the consumer given directly to the debt collector, or the express permission of a court of competent jurisdiction, or as reasonably necessary to effectuate a postjudgment judicial remedy, a debt collector may not communicate, in connection with the collection of any debt, with any person other than a consumer, his attorney, a consumer reporting agency if otherwise permitted by law, the creditor, the attorney of the creditor, or the attorney of the debt collector.

(c) CEASING COMMUNICATION. If a consumer notifies a debt collector in writing that the consumer refuses to pay a debt or that the consumer wishes the debt collector to cease further communication with the consumer, the debt collector shall not communicate further with the consumer with respect to such debt, except-

(1) To advise the consumer that the debt collector's further efforts are being terminated;

(2) To notify the consumer that the debt collector or creditor may invoke specified remedies which are ordinarily invoked by such debt collector or creditor; or 805 15 USC 1692c

(3) Where applicable, to notify the consumer that the debt collector or creditor intends to invoke a specified remedy. If such notice from the consumer is made by mail, notification shall be complete upon receipt.

(d) For the purpose of this section, the term "consumer" includes the consumer's spouse, parent (if the consumer is a minor), guardian, executor, or administrator.

FDCPA - 806. Harassment or abuse

A debt collector may not engage in any conduct the natural consequence of which is to harass, oppress, or abuse any person in connection with the collection of a debt. Without limiting the general application of the foregoing, the following conduct is a violation of this section: (1) The use or threat of use of violence or other criminal means to harm the physical person, reputation, or property of any person.

(2) The use of obscene or profane language or language the natural consequence of which is to abuse the hearer or reader.

(3) The publication of a list of consumers who allegedly refuse to pay debts, except to a consumer reporting agency or to persons meeting the requirements of section 603(f) or 604(3) of this Act.

(4) The advertisement for sale of any debt to coerce payment of the debt.

(5) Causing a telephone to ring or engaging any person in telephone conversation repeatedly or continuously with intent to annoy, abuse, or harass any person at the called number.

(6) Except as provided in section 804, the placement of telephone calls without meaningful disclosure of the caller's identity. . Section 604(3) has been renumbered as Section 604(a)(3). 15 USC 1692d

I received a phone call prior to 0900. I work nights and had just fallen asleep. They called and asked for a Kevin ------. Same last name as myself, but absolutely no idea who this Kevin is. I called the number back after they hung up on me and asked how they got my number. They apologized and said they had the wrong number. How funny that they just happen to pick another person with the same last name as the person they were looking for and called me!!!! I believe that they just call every number available with the same last name in hopes of finding that person. Meantime that is harrassment of innocent people such as my self. I am reporting them to the State of Ohio as well as considering legal action. I find it particularly humorous that a collection agency would be calling me when I have absolurely no debt. My house is paid for, no credit card debt, no nothing. I am angry that they have invaded my privacy and refused to state how they got my number. Hopefully, my lawyer will help them remember how they got it!

Hell i dont get rude with em.. I just ask em who they are with each time, then tell em i can't help them if they won't identify their companies. Although i think i may start recording them for legal reason... take em to my lawyer see what he says bout it.

That is a bunch of crap. You're never late on your bills, ever?? And you can do that by working for a collection agency? Give me a break. It's really easy to tell people to pay their bills... I also have been the only one with a job in my house with *2* kids... and my "collection" is for a medical bill for one of my 2 little girls! And hospitals are so kind to want their money right damn now. How compassionate. So back off the rest of us.

Obviously these people who "work" for Helvey are VERY professional (sarcasm) if they publicly tell people to "Shut up" and pay their bills.  Great representation of your stellar "company" guys.

I just think its funny that i dont owe ANY money. i can prove in a court of law that the charges are fraudulent and they are still calling me after i told them this. III will probably have to go to a lawyer to get THEIR MISTAKE fixed, because anyone i talk to there just gives me the run around.
Im not saying every worker there is like that, but the company and the companies they associate themselves with, making fraudulent claims in peoples GOOD names, are slanderous villains in the eyes of a hardworking american who cant get a god damn break.
i am just one person, and they are a corporation.. and its very intimidating taking [***] like that on, but i have to because i only admit im in the wrong, when i IN FACT am wrong. so complain about how people dont pay their bills, or wtf makes you angry (because hey, if it wasnt for those people you wouldnt have a god damn job at that place anyway)... but this has little to do with some of the skeezy things big companies do in their position of power, to lots of individuals (making 4 digits annually as a fulltime student for example) just so they can squeeze some extra change into the 6 figure incomes they rest their comfortable [***] on.

This number calls us too and they call for someone else.  We pay our bills. These collections agencies need to get over it and stop calling. I will not answer anyone that doesnt identify themselves.

Yeah we are stellar :) And actually we don't have bills in collections. Or if we do we pay them or we aren't allowed to work there.

You seriously think debt collectors make 6 figures annually???? Are you crazy??? Maybe the president of the company makes that, but the actual people that make the phone calls make around $20,000 a year if that. And that IS including our monthly commission we get.

It's hilarious. We get people who state they are calling their "lawyer" all the time. Then when we ask what their "lawyers" name is so we have permission to speak with them they get all flustered and hang up. That's because normally they don't have a lawyer. Normally if they can't pay their bills they don't have money to have a "lawyer". But in your case a lawyer isn't going to do anything about them calling you for someone else. A lot of collection agencies use a system called a "accolaid" system that goes through the yellow pages or something like that. This is for the people who think they can just give out fake #s and they'll never get a phone call. But sometimes that system does put in a similar person's name's telephone # or address in. But you can't say they violated your privacy. Is it againist the law to call a wrong #?

I too receive calls from this Collection Agency and they are trying to collect on the $1000 hospital ded. Medicare requires each and every time a Medicare patient has an hospital admission all year long. My wife is disabled due to a serious staph infection that this hospital gave her during surgery and she had been admitted there several times that yr. so she had a $4,000 ded. bill that Medicare did not pay that hospital. So the greedy hospital that almost put my wife in the grave now expects me to pay them 4 grand!!! I refuse so they have turned me over to this Collection Agency to call and harass us. So all you employees who want to justify working there harassing hard working Americans think about my case!!That hospital has been paid $380,000 by the health insurance company and they are stupid enough to think that I am going to pay them the balance. It ain't gonna happen. I don't care how many collection companies they hire!!!!!!!!!!!!
The new number that they now call from is 800-733-0256

I think someone needs to follow their own advice

I think someone needs to follow their own advice

That a crock of crap, in this economy..!! bad things happen to good people, and collection agencies buy debt for pennies on the dollar and if they can squeeze a little profit out of that..So once it goes to collection screw it..

I. JUST TODAY. GOT A CALL FROM THIS NUMBER. DOING A REVERSE SEARCH ON WHITE PAGES DID NOTHING. TYPING THE NUMBER INTO MY BROWSER ADDRESS CAME UP WITH HELVEY AND ASSOCIATES. (LIKE 4 PEOPLE WORKING THERE).  SO I CALLED IT BACK. THEY DID EVERYHTING EVERYONE ELSE SAID THEY DID. THEY CAN F**K OFF. I CALLED THE NUMBER BACK 12-20 TIMES JUST TO MESS WITH THEM. THE ONLY REASON IS BECAUSE THEY COULDNT TELL ME THE NAME OF THEIR COMPANY, NOR DID THEY TELL ME WHY THEY WERE CALLING. IF THEY HAD BEEN POLITE AND DISCLOSED THIS INFORMATION ABOUT WHO THEY WERE (WHICH I THINK THEY HAVE TO DO PER FEDERAL LAW), AND WHY THEY CALLED, I WOULD HAVE LET THEM SPEAK TO WHOM THEY ASKED FOR. SO OTHERWISE.......... SORRY A$$HOLES. I HAVE AN ANDROID AND A FANTASTIC CALL BLOCKING PROGRAM ON IT (AND I USED THE MONEY TO PAY YOU FOR THAT PROGRAM).  I WORKED IN COLLECTIONS IN RENT-TO-OWN FOR 8-1/2 YEARS BEFORE I GOT OUT. I HAD THE BEST COLLECTION AVERAGE EVERY WEEKIN THE DISTRICT. WHY????????????? BECAUSE I TALKED WITH THE HUSBAND, OR WIFE, AND I WAS POLITE!!!!!!!!!!!!!!!!!!!!!!!!! THAT BUILDS FAITH IN YOUR CUSTOMERS AND YOU UNDERSTAND WHAT IS GOING ON IN THEIR LIFE AS WELL. ECONOMY OR NOT, IT IS THE AMERICAN WAY TO PAY FOR WHAT YOU AGREE TO. BUT LIFE CHANGES AND THESE [***] DONT NEED TO BE CONFRONTATIONAL WHEN SOMEONE QUESTIONS THEM. THEY NEED TO CHANGE THE WAY THEY CALL PEOPLE. IM A MICHIGAN RESIDENT AND IM A HARDCORE "[***] YOU" TYPE OF GUY. IF YOU CANT RESPECT ME OR BE POLITE AROUND ME, OR TALKING WITH ME ON THE PHONE, WELL THEN, I GOT SOMETHING FOR YOU. (YOU WONT LIKE IT, ITS A FLAMING BAG OF DOG [***])

THEY WILL BE AS RUDE AS A WET FART IN YOUR FACE. IF THEY KEEP CALLING ME, I WILL DRIVE TO THEIR OFFICE, AND TOILET PAPER, AND EGG AND TAKE A MASSIVE [***] RIGHT ON THEIR STEPS. THAT WAY EVERYONE WHO IS RUDE AND SHORT ON THE PHONE WHO WORKS THERE, HAS A HORRIBLE DAY. THEY ARE THE WORST PEOPLE TO EVER CALL ME.



I..................... HATE (IN BOLD LETTERS)...........................YOU!!!!!!!!!!!!!!!!!!!!!!!!!!! (ALL)

AND THE [***] WHO SAYS THEY "ALWAYS PAY THEIR BILLS ONTIME" IS FULL OF [***]. YOU PROVE THAT TO ME IN WRITING (FOR THE PAST 10 YEARS), AND ILL EAT MY OWN CORN INFESTED TURD.

Actually there is about 40-50 employees that work there. When I worked there people would try to call back like you. Then they would get so mad when they got a different person almost every time, because they realized that they were just wasting their own time. :)

Also it is actually AGAINST the law for us to tell someone why we are calling unless it is that person or the spouse and they have verified they are the correct person. :) You might want to actually read the laws. You must have had a lot of disclosures when you worked in collections.

if you work for this company then you shouls identify yourself and the reason you are calling, instead of trying to be so sneaky.  i bet you get ZERO results