800-450-8738

I had a voice message on my phone Sunday. Claimed to be from American Express. Said they had information about an account which I do not have with them. Gave me 800-450-8738 to call them and a reference code to give. Then robo caller asked if I was (my name) ? Trying to get me to say "yes"?  Said to call them back at 800-450-8738 which does not appear to be an Amex number.  Looking at the AmEx webpage I could not find that number.Call them back from 9a to 9p Monday through Friday which does not appear to be Cusomer Service hours according to website.
I did not call that number but called what was supposed to be AmEx Customer Service as listed on their website. Apparently if you are not a customer don't call that number. The person I talked to had a heavy foreign accent and could barely speak or understand English. She kept asking for my social security number which I would never give out to someone I didn't trust.  Person who answered my call was no help what so ever.
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Got a call from this number today. I do not believe it is legit. They wanted to tell us that we were victims of identity theft and that someone had tried to apply for an american express card using a name my wife has not used for years. The more I thini about it, the more I think it's a phising expedition. I think they wanted to forward me to phone numbers to protect us from identity theft - the biggest modern scare since the pandemic.

Below I entered valid because this lady was really believable. It was not a robo call, but a real person who was well spoken.  Number was: 800-450-8738 and she even gave me a case number: 6588.  Think it's B.S.

This is a scam!!  Never answer the questions of someone calling you.  Instead, call the number on the back of your card so you know you are speaking to someone that is with that financial institution.

got a call with voicemail stating they were part of American Express fraud dept from this number.  Called the fraud dept found on Amex website and they indicated no one was trying to set up an account.  This was Definitely a phishing scam

This call is coming around again. I got two calls from this number. Called the Amex number on the back of my card, they assured me no cards have been applied for in my name.

It is back with a vengeance. We have been getting calls almost every day from this number, claiming to be from American Express. They said someone was trying to open an account in our name. Called the American Express fraud line separately, and American Express confirmed that no one was attempting to open an account.