8007729261

My Chase card was turned down when I tried to pay a luggage fee for my vacation. I used another credit card to do the transaction and  I forwarded the email I received from chase@activityconfirmation.chase.com  checking on "was the transaction authorized"  to abuse@chase.com but I didn't receive any answer.  I have taken no  further action but after reading other emails, I'll call # on back of card.   Still wondering why Abuse.@chase.com did not send a reply....

I called Chase directly and they confirmed that they have sent not messages on these accounts.  In my mind this is spam pure and simple

This is a confusing thread.

This is a legit number and email. But, agreed, they answer the phone poorly and it makes you think you're being scammed. But, again, called the 800 number on the back of my card, talked with Chase and both are valid.

Here's the number 8007729261.

Sorry Scott H, but you are wrong... the email is NOT legit (but looks it).  I just received the same notice, clicked on the "Transaction NOT Authorized" link, then mistakenly called the 772 number on the screen instead of on the card.  Started a dialog with someone with an Indian accent, then told him to confirm he's actually from Chase, which he could not.  I then called Chase and confirmed 1) email is not theirs... "we will always call you directly" and 2) yes, the transaction in the email was posted and declined.

If this happens to you, simply cancel the card and ask for a re-issue.

I received the a Chase fraud alert text from an unknown number and then the email others are talking about here which references the number 800-772-9261.  

I have been on the phone with Chase twice today (note, I called the number off the back of my card, not the one in the email, just in case).  The first time they said there are no alerts on my account, they wouldn't send me a text, blah blah... The second time I called after actually checking my account transactions online.  Sure enough, there were two fraudulent transactions on my account!   The text and email were indeed legit (but didn't look like it)!!  

Yes, the Chase people were frustrating to talk to and I got transferred to multiple people with or without notice.. but it was legit and I have had my card deactivated.  I tried to receive some sort of explanation for the misinformation the first time I talked to them today.  Turns out I had called the debit card people, not the credit card people.  I thought whoever I talked to at Chase could access all my accounts.  Nope.  The first person was telling me accurate info based on what she could see.  I should have called the credit card number instead.

ALWAYS call the bank # on the back of your card if you get fishy texts/emails.  Don't click on links you can't trust or call numbers you don't know.

I rec'd the alert today regarding supposed fraudulent activity on one of my cards and it was legit.  I had pulled up this thread during the initial part of the conversation with the agent and when I expressed concern regarding giving her info over the phone using the phone number in the email she said she understood and suggested I call the number on the back of the credit card in question.

I called the number on the back of the credit card and the agent I spoke with confirmed that there was a note in my account stating that I was concerned about the 800-772-9261 phone number in the email alert.

Both agents were very professional, they were from Chase (India :) ) and after speaking with the second agent he told me about the attempted fraudulent activity on my account, confirmed other activity on my account that was not fraudulent as well as checked my other credit cards to make sure there was no fraudulent activity on any of those.  He asked me no leading questions; he provided all the information so I knew he was looking at my accounts.

I am convinced that the email and the phone number were generated and owned by Chase, but I would still urge anyone who receives an email that appears to be from Chase regarding fraudulent activity on their credit card, to call the number on the back of the card.

I got an email from chase@activityconfirmation.chase.com, and instead of calling the number provided, I went ahead and called the number on the back of my card.

Turned out the email was legit, and someone charged 175 dollars on my credit card without my permission.  The number is legit, but it's probably better to call the number on the back of your credit card regardless.

My father got an email from them with the number listed, and he called them, and then I called them. I coudlnt confirm they were Chase but I  didn't give them any info other than my name. The person who answered said her name was "Amruta" (female, heavy indian accent). She asked to confirm my idenity by asking several questions, which I didn't answer. She couldnt confirm she was with chase and advised I call the number on the back of my card or Chase's website.

Yesterday morning I had a voice mail message about fraudulent charges.  I phoned back, told the phone tree those charges weren't mine, got transferred to a human, bad connection, woman said she'd call me back, she sounded urgent that I wait for her call.

So I waited a few minutes, got a call from Aegis which I didn't answer, another from Aegis, I called Chase myself again, card cancelled, they are to UPS (UPS?!) another today, then I got a Google Voice message, and now an email which sound hysterical.  I don't know how Chase got all these ways of contacting me since I am careful with them and have filled out all the 'privacy' don't contact me information.

I wonder if after the credit card is declined, the thief, who know what charges were declined, and who already has contact information, phones pretending to be fraud detection and gets more information.  Feels scary.

I'm glad this site is here.  I'm marking the email as spam.   Chase needs to get it's act together about this.

i just googled the number because i couldn't imagine how this card would be compromised (i just use it for amazon) and i didn't see any strange transactions on the site. i then called the number on the back of the card and it actually was legit - the woman told me the transaction in question and had it removed immediately. son of a gun! i'm a little concerned about how this happened though....

this was what happened to me I got a e-mail telling me my card was closed with the last 4 numbers on my account # so I called 18007729261 they asked me my mother maiden name and my last 4 digits of my SS number and then the last 3 #s of security on my card and told me no my card is not closed as the e-mail said.

I then call the Number on the chase Fraud on my cellar # and stopped my card and requested a new card Number the person said that chase would never as for the security code on my card.

So be careful when you get these e-Mails send them to abuse@ chase and have it checked out,
I did and this was a spam.  How stupid I was for giving them my information It can in on the regular
e-mail not on Junk Mail.

800-772-9261 is a LEGITIMATE Chase Fraud Dept number. I called the number on the back of my card to verify and they did verify that the email was indeed from them and so all the info in the email including the 1-800 number is legit.

Part of a FRAUD campaign targeting numerous financial institutions.  Note the pattern of shill postings all claiming the number is real - an obvious giveaway.

The large number of phony posts claiming the call is real come from some con artists spamming the site to try to fool people.  There is a similar pattern to other fake calls claiming to be from Chase, Citibank, Bank of America, US Bank, Wells Fargo, RBC, PayPal, etc. all with the same shill postings:

https://800notes.com/Phone.aspx/1-866-750-9107/12

https://800notes.com/Phone.aspx/1-302-731-1166/2

https://800notes.com/Phone.aspx/1-800-555-0433

https://800notes.com/Phone.aspx/1-800-454-9078

https://800notes.com/Phone.aspx/1-302-731-1166

https://800notes.com/Phone.aspx/1-800-669-0102

https://800notes.com/Phone.aspx/1-866-255-3409/3

https://800notes.com/Phone.aspx/1-904-954-7500

https://800notes.com/Phone.aspx/1-402-935-7733/2

https://800notes.com/Phone.aspx/1-800-830-8574

https://800notes.com/Phone.aspx/1-800-824-9289/10

https://800notes.com/Phone.aspx/1-888-800-5234

https://800notes.com/Phone.aspx/1-602-766-6484/3

https://800notes.com/Phone.aspx/1-800-824-9289/10

https://800notes.com/Phone.aspx/1-888-800-5234

I got the email, a call, and a text about a specific fraudulent charge made.  I called the Chase number on the back of my card, only giving them the last four of my card and my name.  The operator knew I was calling about the fraudulent charge without my prompting - even stating the amount and where it was done.  It may present as sketchy, but I called the number *on my card* and the operator gave information without my prompting from the email.  I didn't call the phone number in the email.  It's legitimate, people.

Are you the scammer? Everyone else on here confirms the is a scam.

Asking a question to a six-year old post and hoping for a reply doesn't strike me as being that smart.

I received an email for Ruben Rios from Chase Fraud Alert with 800-772-9261.  His credit card is being charged $1500. But unfortunately, I'm not Ruben Rios. Fraud alerts can't work if they don't have the right information. I don't even have a Chase account.

same ez

yea

luv all