866-231-4406

wtf !! that numbers been callin me for months !!!! then i jus find out they are not bank of america wen i actually called the bank to verify them!!!

please trust me, this is not a scam!  All it is is BofA calling you if you are around 23 days overdrawn and under $300.  The reason for the call is to inform you that you are overdrawn and to make sure that you understand what has occurred and if you are around 90-119 days overdrawn they may do something to help keep your account from closing.  Once it closes you will be sent to check systems for 5 years, which is horrible cause you can't open an account  with any other Fed. instituion!  If you feel unsure you can call customer service # on the back of your card.  They can list their phone # and name under contact history on your account that way the customer service rep can verify that it is an associate of the bank that is calling you.  BofA associates do not have id#'s to give you but they can give their unit number 1580!  The unit number lets other reps know what city and state they are in!  Even though you take the call, it keeps calling until your account is not longer overdrawn for a full day!

Today I received several calls from this number.  Since a lot of people already complained to Bank of America (I found messages from year 2007) why no authority or Bank of America to stop this scam.

A prerecorded message was left by "Bank of America" stating call 8662314406 and enter a code to retrieve a message.  I called the actual BoA number and checked the status of my account.  I was currently overdrawn, but had no notes or issues with "My account in danger of being closed or collections actions"  ...or anything.  The rep. at BoA even said it was a phishing message (attempt to scam).

Bottom Line:  Believe whoever you want, just call the official BoA number first.  That number is the only one you can really believe...or just go to your local branch...

I called back after reading this and refused to give them any information.  I asked what the call was about and they said that there may be suspicious activity on the account.  I told them I was not interested in answering any questions about the account, but if they could give me the last four of the account in question, I would check it out.  They gave me the correct number.  When I asked what number to call back if I found something suspicious, they said just to call the number on the back of my card to get a claim started.  If you are receiving a call from this number, just call the number on the back of your card instead but it seems legit.

[Also post this on the other number's message board thread.]

It's a valid Bank of America telephone number.

Low Overdraft Services (866.512.7171)
[Or it may show up as 866.231.4406 on caller IDs and call history.]
A Bank of America department that was created in early 2007 to contact customers with accounts (regardless of account status) that have been overdrawn for over 20 days consecutively for under $300.

We call to make sure you are aware of the account being overdrawn, to make sure it isn't fraudulent transactions that caused the account to be overdrawn, verify you still have your debit card in your possession, to see when you will be able to make your next deposit, offer services to prevent overdrafts in the future, note your account, and to see if there's anything we may do to assist with the amount due and retain your business.

A dialer system calls with an automated message and states it's a non-marketing call with an urgent message regarding your account information and provides a message code. That code expires with a couple days, which is why a representative would ask your for your number to look it up on the call list.

If you connect to a representative, they will only ask you the standard security questions to access your account, the same questions that are asked when you call Bank of America customer service (800.432.1000).
Those questions may include:
-Mother's maiden name
-Verbal password
-Three digit code
-Driver's license or State ID number
-City and state / banking center where your account was opened
-Address and date of birth
-Number and type of accounts
-Number or type of accounts linked to your card
-Amount and location of last ATM transaction
-Amount and payee on recent cleared check
-Joint owners date of birth
-Joint owners mothers maiden name

We ask these questions because we need to make sure the people who answered the phone of the number we called is our customer. We cannot legally give out personal and account information without making sure we are speaking to the account holder, as I'm sure you would not want your private account details given out to just anyone who answers the line.

Two reason why we may call you when you don't have an account are:
-We may have an old phone number for a customer
-We may have entered a customer's phone number incorrectly into our system records (the customer we're trying to reach may have a number only a digit or so off from yours)
-A customer may have given us a wrong number

If we're calling a wrong number, we'll gladly remove the number within a couple business days if you report it.

As always, if you feel uncomfortable providing the answers to the questions we ask, please visit your local banking center or call the number on the back of your card.

And the reason why a Bank of America employee would search the number on the internet and contribute to message boards, such as this one, is because we find humor in the number of people who think we're fraud when we're only calling to help. Members of our department also mentioned that our number was being posted on these sites and claimed as a scam, so we wanted to have a look for ourselves to see just exactly what people were saying.

I got this call today so it is still going around
VM left with call back said same as noted above
866-512-7171

I reported it to BOA.

I believe this is fraud.
I just got a call as well, so it's obviously still going around. However, the caller ID said SEATTLE WA and had the number 206-832-1394. Now they are trying to use a new number, but they still had a recorded female's voice giving me a name that was NOT mine or anyone in my household, and told me to call back regarding an urgent message from Bank of America. The number they gave me was the 866-231-4406 number, and they gave me a file number as well.

I used to work for a bank, and I've also had someone attempt to use my card YEARS ago. When that happens, they put a hold on your account. When you can't use the card, and you call them using the number on the back of that card, they will tell you what happened. Banks have very sophisticated fraud and collections departments. If they need their money, they will get a hold of you some way, but they shouldn't leave an automated message for any reason, especially with someone else's name on an account.

My suggestion would be to either ignore and report, or call your bank directly using the customer service number on the back or at your nearest branch location.

I've received numerous phone calls and emails from people claiming to be BoA, Chase, Citi, etc. They use and email address that is NOT on my account, and I do not even have one of those accounts. If you're internet savvy enough to find this review, then you can go to the website of any bank in question and use the number found on their website to confirm that your identity has not been stolen.

Good luck!! As long as it keeps working for them, they will keep trying.