8663601477

it's a free trial - rip off scam, you are automatically enrolled in a monthly program without realizing it and they charge your credit card $89 every month.  I wasn't able to reach them by phone, to cancel go to www.LuminousBrites.com/cancel and enter your information.  Good luck

tryied calling to cancel my 15 days trail offer for colonmed700 no one answered and when I tried at support@colonmed700.com all I get is the compliants page this must be a commpany that doesn't care about you getting ahold of them.They will receive the package for $88.97 back from me and I disputed the charges.

I saw the transactions on my card today, called bank and canceled my card to block it lucky I have a second bank account.

I'm in the same situation, I received merchandise that I did not order and have 3 different charges with in 3 days, called my credit card company,and they have put a hold on it, hopefully I'll get my money back,but don;t even waiste your time calling the number nobody ever answer and the website doesn't work.

They are such a rip off.  They charged my card without telling me, and then actually told me it was my fault for not "reading the fine print".  I am filing a complaint with my bank as well as the better business bureau.  They are a scam artist.

We all have been ripped off by this company.  Is there any way we can file a class action suit against these people?    Has anyone sent the produce back unopened to get their money back?   I am going to try this to see what happens.

eternal stupid music I'm so pissed off!

These people don't know who they are.  When I called the first time, they said they were "Genix Labs."  The second time I called they said they were "PomacaiCleanse."  They rarely answer the phone, they hang up on the customer when complaints are made, they say that returning the product will NOT get the customer a refund.  I'm glad I'm with WaMu, they're taking care of it for me.

I was also had. I have filed a fraud complaint with my bank and I intend to take the matter to my state consumer affairs office. This company must be stopped

This company is for the pom acai cleanse (I found out from the charge to my bank account). They charged me the $88.97 on 12/23/08. Apparently when I signed up for the product, I did not read the fine print that I was joining a "club". I tried to reach the customer support service on the phone, but was advised they are closed right now. the support email address I got was support@colonex700.com

I was also charged $88.97 after ordering a free tial of colon 700. Please do not make the same mistake I did. Do not order any free trials on the computer.The colon med people charged me $88.97 and I never received anything.

Has anyone been successful in canceling their account and getting money back from them? If so, HOW?

called to get refund and he told me he would stop further shippments, but as for getting my money back , i would have to email for a refund. I wish i would of read these complaints first. I guess its a life lesson to us all.

I have not received any produce from you guys & i want the $88.97 put back into my checking account.

I sent in for the "free" sample ($4.99 + $1.00 for shipping) never received anything. Called this number 1-866-360-1477 and someone finally answered. Told them my situation and that I never gave them permission to take the $88.97 out of my account. But he asked, "didn't you read the terms and conditions"...I said, " yes, but that was AFTER you receive the "free sample" and try it out first, and I never received anything!!" He told me he would "cancel" my account - which I didn't even KNOW I had and account with them! And refund my $5.99. Which I checked my account and it has been refunded. Called my bank and told them about it. They suggested I wait to see if I get a response from them first. Which I had emailed them and asked to refund my $88.97. If after a couple of days, I don't see anything, I will cancel my account, so they are not able to withdraw anymore money.

so far the best i could get done is email (support@colonmed700.com) at least that got me off there account from charge me anymore. still fighting on getting my $88.97 back too. good luck .

My husband ordered this sample product and experience is the same as others. I tried to cancel, no answer on phone, no way to cancel online, sent registered letter 2 cancel 2 weeks ago, no response and letter not returned. Got second billing today, but had canceled with cc company for future shipments (we are informed that will be stuck with one month charge), and will call again to protest next charge. I sent copies of registered letter to my cc company too. I have also contacted BB and Attorney general in both states with complaints.

Interesting, when filing complaint with BB, came up with new name for company, at same address in Davie, FL. There is a different phone number and company name. It is listed as Nubobi. I am going to send another registered letter to this company and call the new number that I found with BB. Number is 1 -877-350-8481. It is too early to call yet today, but will as soon as it is business hours. Also the zip is differnet than on my latest package of product. They give zip as 33314, but BB has zip as 33144, so will also try that. This is the address I found through BB: Nubobi 4650 SW 51st Street,Ste. 711 Davie, FL 33144 Vitamins & Food Supplements, phone 1-877-350-8481.

Good luck to all of us in getting this resolved, and the word out there for others before they sign up.

one more thing, this is for Bob, we also have a confirmation that it was canceled online, but are still getting billed from pomacaiacleance.com

I guess I got sucked in too!  When my statement came yesterday, there was the charge for $88.97. After finally reaching the # listed on the statement after holding on the line for 45 minutes, I cancelled the product and I was told to contact support@colonmed700.com, so that I could get an RA to return the package. I did as was suggested but have no clue as to rather my e-mail to them was received. The product has not come yet, but the main thing is that I did not order it in the first place.  I have contacted my credit card customer service dispute department and they are taking it off of my bill.  Now I just have to make sure that I don't get charged again and again and again.  If necessary, I will cancel the card and use another one.

This is really a scam because the Terms and Conditions page became available when I accessed the website to request cancellation and the RA never appeared when I placed the so-called "free order."

Same with me.. I never received the trial nor additional shippments.  I called they did ans and help but blamed it on mail issues.. He gave me both tracking #'s and said I can keep both products.  They DID say they will credit..I will have to wait to see that.. They did follow up with an email (same day) to state the same...  support@colonmed700.com is the address if that helps any one out there... hope you have as good of luck as I did..