888-418-4638

This is the number I was to call based on the voicemail I received.  The only "balance issues" I have are the result of occasional vertigo:

"Hi, it's Larry Quinn on Wednesday the 19th calling from the relief resolutions team for tax help and mediation assistance. I'm wrapping up my follow-ups and wanted to connect since your record still shows unresolved balance issues that could result in additional charges or potential collection actions if left open. The positive news is that because of the ongoing extension period. There are active relief programs available that can reduce, delay or even remove certain amounts owed entirely. Each case is unique, but many individuals are qualifying right now for reduced payments or full settlements depending on their filing status and balance type. The review takes just a few minutes, and once verified, we can go over what's still available before those options expire. Please call me back today at 888-418-4638. Again, that's 888-418-4638. I'm available now and can help finalize everything before the end of day today. If this message reached you in error or you no longer need assistance, just press 2 when you call back the number on your caller ID."

Regarding "Unresolved balance issues and possible collections",